G-Technology Platinum 5-Year Service Warranty for G-Rack 12 Products

G-Technology Platinum 5-Year Service Warranty for G-Rack 12 Products

G-Technology Platinum 5-Year Service Warranty for G-Rack 12 Products

B&H # GTHS00196 MFR # HS00196
G-Technology Platinum 5-Year Service Warranty for G-Rack 12 Products

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Expected availability: 7-10 business days

Color: Platinum

G-Technology Gold 5-Year Service Warranty for G-Rack 12 Products

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G-Technology Platinum 5-Year Service Warranty for G-Rack 12 Products G-Technology Silver 5-Year Service Warranty for G-Rack 12 Products

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This item is noncancelable and nonreturnable

This item cannot be ordered on the web. Please call (212) 502-6356 or email studiosales@bhphotovideo.com for a quote.

$0.00 Tax Collected Outside NY and NJ
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  • 1Description
Provided by third party:

Customers have access to the technical support engineers 24 hours per day, 7 days per week. All G-Technology support engineers are experienced in providing support to small post-production houses and critical storage environments. G-Technology has implemented an innovative process and CRM infrastructure, that enables expedited routing of cases to the appropriate expert based on the customer and subject matter. This efficient handling of cases results in reducing time to resolution and minimizes customer impact.

Key Features
  • Proven storage expertise for timely resolution of issues
  • 24 x 7 x 365 access to technical support engineers to ensure your system is up and running
  • Access to G-Technology support for product documentation
Table of Contents
  • 1Description
General
Service Included Parts and labor
Location On-site
Full Contract Period 5 years
Response Time 4 hours
Details
Service & Support Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
New releases update - 5 years

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