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This is a One-Year Priority Annual Service Agreement Renewal for Extensis Portfolio User Connection, from Cataloging. The renewal provides you with continued 24/7 phone support via a priority number, as well as email responses within one business day for non-urgent issues, and support in English, French, and German.
Without this priority service, the standard support provided by Extensis is within their regular operating hours.
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Cataloging Portfolio User Connection Priority Annual Service Agreement (ASA) Renewal Review