Datacard Group continuously improves the features and functions of Datacard Group's software products. When you choose a Datacard Software Maintenance Agreement (SMA), you get access to new software versions immediately, as well as unlimited technical support by phone and other outstanding advantages. With an SMA, you get unlimited access to Datacard software support experts who answer your questions quickly and provide the help you need to be successful. During the term of the SMA, you will receive all released enhancements for your Datacard software. This includes all version releases to the left and right of the decimal. In other words, your organization can take full advantage of new features and enhancements quickly, which may enhance your overall productivity. Your SMA includes access to an online database of software drivers, technical tips and answers to frequently asked questions.
DATACARD SMA 2YR IDW ENTERPRISE DE Specs
Full Contract Period
24 hours a day / 7 days a week
Datacard ID Works Enterprise Designer
Service & Support
Phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday Phone consulting - 2 years - availability: 9 hours a day / Monday-Friday - software application support New releases update - 2 years