The 1-Year Renewal of ProTek Premium Coverage from NewTek allows you to renew your 2-Year Initial ProTek Premium Coverage, as well as continue renewing annually (if the 2-Year Initial coverage was originally purchased).
ProTek Premium Coverage
- 24/7 telephone support
- Escalation to Senior Support until midnight ET
- Next business day product replacement
- First-priority access that puts you in front of the telephone support queue
- Guaranteed 5-minute-or-less average telephone response
- Guaranteed 4-hour email response
- Transferable to a new owner if you sell your system
