Add two years of ProTek Premium Coverage to your NewTek TriCaster TC1LP and have 24/7 access to expert help. This two-year initial plan lasts through the end of the second year of product ownership, and is best purchased upon the purchase of the product. It can also be renewed annually after the first two years and thereafter (1-Year Renewal of ProTek Premium Coverage). It is added to the product warranty and does not replace the warranty.
Note:
Available only in the continental US with restrictions (not available in MT or OR).
ProTek Premium Coverage
- 24/7 telephone support
- Escalation to Senior Support until midnight ET
- Next business day product replacement
- First-priority access that puts you in front of the telephone support queue
- Guaranteed 5-minute-or-less average telephone response
- Guaranteed 4-hour email response
- Transferable to a new owner if you sell your system
- Coverage may be renewed annually (1-Year Renewal of ProTek Premium Coverage)
