WD My Cloud Home Duo 20TB 2-Bay Personal Cloud NAS Server (2 x 10TB)

BH #WEBMUT0200JW • MFR #WDBMUT0200JWT-NESN
WD My Cloud Home Duo 20TB 2-Bay Personal Cloud NAS Server (2 x 10TB)
Key Features
  • 20TB Storage Capacity
  • 2 x 10TB SATA Hard Drives
  • 1.4 GHz Realtek RTD1295PB-CG Quad-Core
  • 1GB of DDR3L RAM
Add 20TB of USB 3.0 cloud storage to your Windows, Mac, iOS, or Android device in a 2 x 10TB configuration with the My Cloud Home Duo 20TB 2-Bay Personal Cloud NAS Server from WD. The My Cloud Home Duo provides a one-stop solution for saving digital content, backing up photos and videos on your phone, and wirelessly backing up and syncing your Windows and Mac computers with cloud accounts. This personal storage device plugs directly into your Wi-Fi router using its Gigabit Ethernet port so you can access, upload, and share photos and videos using the My Cloud Home apps for mobile, desktop, and web platforms as well as stream videos using Plex Media Server. Using the two USB 3.0 Type-A ports, you'll be able to import photos, videos, music, documents, and more from other devices, such as USB flash drives and external hard drives.
Discontinued
Ask Our Experts
212.465.0191

WD Home Duo External HDD Overview

Add 20TB of USB 3.0 cloud storage to your Windows, Mac, iOS, or Android device in a 2 x 10TB configuration with the My Cloud Home Duo 20TB 2-Bay Personal Cloud NAS Server from WD. The My Cloud Home Duo provides a one-stop solution for saving digital content, backing up photos and videos on your phone, and wirelessly backing up and syncing your Windows and Mac computers with cloud accounts. This personal storage device plugs directly into your Wi-Fi router using its Gigabit Ethernet port so you can access, upload, and share photos and videos using the My Cloud Home apps for mobile, desktop, and web platforms as well as stream videos using Plex Media Server. Using the two USB 3.0 Type-A ports, you'll be able to import photos, videos, music, documents, and more from other devices, such as USB flash drives and external hard drives.

This NAS supports RAID functionality. It comes pre-configured in RAID 1, which mirrors the data on one drive to the other for 1:1 data redundancy, but at the cost of performance. It may also be configured as RAID 0, which provides performance gains, but no data redundancy.

The My Cloud Home Duo is powered by a 1.4 GHz Realtek RTD1295PB-CG A53 Quad-Core processor and 1GB of DDR3L RAM. It operates on 90-260 VAC at 47-63 Hz and includes an Ethernet cable and an AC adapter. It is compatible with Windows 10 and later, macOS 11 and later, iOS, and Android.

General Features
One Central Place to Store and Organize Everything
My Cloud Home storage is home to all your content. With enough space to keep all your photos, videos, and files in one place at home, you can organize it your way and access from almost anywhere with an Internet connection.
Quick and Simple Setup
Set up your My Cloud Home device quickly. Just plug it into your Wi-Fi router. Then, use your mobile device to set up your account and start backing up, accessing, and sharing. No computer is necessary and no monthly fee is required.
Mobile, On-the-Go Access
Use the My Cloud Home mobile app, desktop app, or MyCloud's site to upload, access, and share your favorite memories and stream videos saved on your My Cloud Home device.
Auto Backup for Photos and Videos on Your Phone
Automatically back up photos and videos on your phone to the My Cloud Home device so you can make room for more.
USB 3.0 Type-A Port to Import Photos and Videos from Your Devices
Quickly import photos and videos from different devices scattered around your house, like USB flash drives and external hard drives, using the USB-A 3.0 port on the back of your My Cloud Home. Keep all your favorite moments, action shots, and adventures stored in one central, organized place.
File Search to Find Content Easily
Quickly find photos, videos, movies, and docs using a user-friendly search with the My Cloud Home mobile or desktop app, or on MyCloud's site.
Individual Private Spaces for Each User
Invite family and friends to create individual accounts. Each invited person can set up their own private space that only they have access to on the device. They can manage, access, and share their content as they want.
Third-Party Applications to Customize Your Way
Tailor your My Cloud Home device to fit your personal needs and preferences using downloadable services, including Plex Media Server, Dropbox, Google Drive, and more. Cloud services may be modified and vary by country.
Cloud Account Download to Keep Everything in One Place
Store everything in one place, even content in your favorite cloud accounts. Photos, videos, and files from your cloud accounts are automatically downloaded to your My Cloud Home device, including Dropbox, Box, Google Drive, Facebook, and many more.
Auto Backup for all PCs and Mac Computers
The My Cloud Home device has a 20TB capacity and plugs into your network to wirelessly back up computers at home to one central place. It works seamlessly with Windows Backup and Time Machine software.
Smooth Video Playback
Stream your personal videos virtually anywhere, on almost any device, using the My Cloud Home mobile and desktop app or MyCloud's site.
Quick and Easy Sharing
Collect all your favorite memories and moments in one place. With just a few clicks, share photos, videos, documents, or entire folders with friends and family, so nobody misses a thing.
UPC: 718037855691

WD Home Duo External HDD Specs

Key Specs
Storage Capacity
20 TB
Included Drives
2x 10 TB 3.5" HDD
Interface
SATA
Number of Bays
2x 3.5"
Inputs/Outputs
2x USB-A 3.0 / 3.1/3.2 Gen 1
1x RJ45 Gigabit Ethernet
RAID
RAID 1/JBOD
Computing
CPU
Quad-Core: Up to 1.4 GHz Cortex A53
Processor
Realtek RTD1295
Drives
Storage Capacity
20 TB
Included Drives
2x 10 TB 3.5" HDD
Interface
SATA
General
Number of Bays
2x 3.5"
Inputs/Outputs
2x USB-A 3.0 / 3.1/3.2 Gen 1
1x RJ45 Gigabit Ethernet
Compatible Drive Interface
SATA (Unspecified Version)
Media Card Slots
No
Form Factor
Desktop
RAID
RAID 1/JBOD
Software
OS Compatibility
Windows 10 or Later
macOS 11 or Later
Mobile App Compatible
Yes: Android & iOS
App Name: My Cloud Home
Electrical
AC Input Power
100 to 240 VAC, 50 / 60 Hz
Power Source
AC Adapter
Environmental
Operating Temperature
41 to 95°F / 5 to 35°C
Storage Temperature
-4 to 149°F / -20 to 65°C
Certifications
NRCAN, RoHS, FCC, ICES, CE, BSMI, KC, EAC, RCM, BIS, UKCA
Physical
Color
White / Silver
Status Monitoring
LED Indicator
Built-In Speakers
No
Dimensions
7.1 x 6.3 x 4" / 17.9 x 16 x 10.2 cm
Weight
5.3 lb / 2.4 kg with Drives
Packaging Info
Package Weight
7.1 lb
Box Dimensions (LxWxH)
11.2 x 9 x 6.3"

WD Home Duo External HDD Reviews

See any errors on this page? Let us know

Are the two bays mirrored or can we keep separate ...

Are the two bays mirrored or can we keep separate data on each one?
Asked by: Wade
Yes it would be mirrored. 20TB (2x 10TB drives. 9.9TB usable capacity)* *Usable capacity per drive in default RAID 1. User may modify settings to utilize full capacity
Answered by: Moe
Date published: 2019-04-02

In raid set up are the drives hot swappable?

In raid set up are the drives hot swappable?
Asked by: Anonymous
B&H # WEBMUT0200JW doesn't support hot-swap. The enclosure will be pre-configured in RAID 1 for redundancy, but you must turn off the device before removing a hard drive.
Answered by: jessica
Date published: 2023-04-01

question

Will this server work in a different country with different electrical power?
Asked by: Anonymous
Yes. AC Input Power for this would be 100 to 240 VAC, 50 / 60 Hz. But please note: It would only be a US plug
Answered by: Moe
Date published: 2019-09-24

question

does raid 1 support?if so, why do I put it in the filter raid1, it disappears?what drives are in it, wd red?
Asked by: Aleksei G.
Yes, this RAID device is configured in a RAID 1 for mirroring and uses the WD Red drives inside.
Answered by: Andrea O.
Date published: 2018-08-27

Hello, this NAS already comes with 2 HD, if so ...

Hello, this NAS already comes with 2 HD, if so which model would it be?
Asked by: Willian
This is not something the manufacturer has published as it could change from lot to lot.
Answered by: Moe
Date published: 2019-05-23

Do the drives spin all the time even when not in ...

Do the drives spin all the time even when not in use?
Asked by: Joe
According to the manufacturer the device is designed to run as a small server it does not have a standby or sleep mode.
Answered by: Reuben
Date published: 2020-03-15

Does it transfer 4k movies to tv?

Does it transfer 4k movies to tv?
Asked by: Gustavo
Yes, but mainly it is used to store the movies and stream from.
Answered by: Sagi
Date published: 2020-11-24

question

If I run out of storage space on the drives included in the unit, can I exchange the drives for 2 new ones?
Asked by: Anonymous
You could replace the drives in the unit. However its often more cost effective to just buy another unit when they fill.
Answered by: Reuben
Date published: 2021-02-23
  • y_2024, m_2, d_25, h_8CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.38
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_12
  • loc_en_US, sid_1378915, prod, sort_[SortEntry(order=HAS_STAFF_ANSWERS, direction=DESCENDING)]
  • clientName_bhphotovideo