The NewTek ProTek Care 2-Year Coverage provides you with a two-year ProTek Care plan for your 2-Stripe Control Panel. ProTek Care expands upon the standard warranty coverage by providing high-priority handling of your service and support needs by NewTek. You also get extended hours, expedited response, and rapid turnaround times. ProTek Care can be renewed annually for as long as the product is supported. Your ProTek Care plans must be active in order to renew. This ProTek Care plan is also transferable to any new owner within the ProTek Care service area.