Owl Labs Owl Care 3-Year Support for Meeting Owl

Owl Labs Owl Care 3-Year Support for Meeting Owl

Owl Labs Owl Care 3-Year Support for Meeting Owl

Special Order
Expected availability: 7-10 business days

Product Highlights

  • Training and Installation Support
  • Unlimited Remote Technical Assistance
  • Advanced One-Time Replacement
  • Extends Standard Warranty to Three Years
  • Must Be Purchased within 30 Days of Owl
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This item is noncancelable and nonreturnable.

$0 VA Sales Tax Collected on This Item
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Owl Labs OWLCARE Overview

  • 1Description

The Owl Care 3-Year Support plan from Owl Labs provides virtual training and installation support, unlimited remote technical assistance, and advanced one-time replacement of your Meeting Owl, with "no questions asked," as claimed by Owl Labs. The plan also extends your Meeting Owl warranty from one year to three years. Installation support includes remote help for setting up new conference rooms. This plan must be ordered within 30 days of the Meeting Owl purchase, and the three-year warranty begins on the day the Meeting Owl is bought.

Training and installation sessions must be scheduled within the hours of 9–6pm east coast U.S. time. Within a few days of your purchase of this support plan, Owl Labs will send a serial number to the email you provide during the checkout process.

Advance Replacement Program
  • After you notify the Support team that you believe your Meeting Owl is defective, and you receive a response, Owl Labs will provide you with a one-time advance replacement of your Owl with a refurbished model, no matter what the reason is for why your Owl isn't working. The replacement will be sent to you prior to your Owl being received.
  • You must return your complete Owl, in its original packaging, after you receive the replacement.
  • The replacement Owl will be shipped to you within two business days of the completion of the evaluation of the Owl warranty claim you have submitted.
  • After you receive the replacement, it will be protected by the standard coverage of the warranty for the remaining three years of the warranty period.
Unlimited End User Training Modules
  • Setting up and starting a meeting in your video conferencing platform
  • Tips for optimal performance
  • Navigating and understanding the Meeting Owl app
  • Meeting analytics overview
  • New features as they are introduced
Online Installation Support
  • Room setup
  • Getting started
  • Connecting to Wi-Fi
  • Signing up for Meeting Analytics
  • Starting a meeting in your video conferencing platform
Table of Contents
  • 1Description

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