NewTek ProTek Care 1-Year Renewal for NDI|HX PTZ-1 Camera (Download)

BH #NERPTNDIHXP1 • MFR #FG-002120-R001
NewTek ProTek Care 1-Year Renewal for NDI|HX PTZ-1 Camera (Download)
Key Features
  • 24/7 Phone Support
  • Senior Support Escalation Until 12 AM ET
  • Up to Next-Day Product Replacement
  • First-Priority Phone Access
The NewTek ProTek Care 1-Year Renewal allows you to renew your ProTek Care 2-Year Coverage to enjoy all the same benefits. These include extended support hours, expedited response, and rapid turnaround times. Additionally, should you decide to sell your product, ProTek Care is transferable to any new owner within the ProTek Care service area. ProTek Care can be renewed annually for as long as the product is supported. (Your ProTek Care plans must be active in order to renew.)
Electronic Download
$399.00

Important Notice

  • This item is noncancelable and nonreturnable.
Emailed within 1-3 Business Days

NewTek ProTek Care 1-Year Renewal for NDI|HX PTZ-1 Camera (Download)

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NewTek FG-002120-R001 Overview

The NewTek ProTek Care 1-Year Renewal allows you to renew your ProTek Care 2-Year Coverage to enjoy all the same benefits. These include extended support hours, expedited response, and rapid turnaround times. Additionally, should you decide to sell your product, ProTek Care is transferable to any new owner within the ProTek Care service area. ProTek Care can be renewed annually for as long as the product is supported. (Your ProTek Care plans must be active in order to renew.)

Note:
Available only in the continental US (except for HI, MT, or OR).

Key Features

  • 24/7 telephone support
  • Escalation to Senior Support until midnight ET
  • As early as next-business-day product replacement
  • First-priority access in the telephone support queue
  • 5-minute-or-less average telephone response
  • 4-hour email response

Product Replacement

If your product needs to be back in service immediately, in most instances a replacement system will be shipped to your door the very next day. Simply return your original system to get the process started.

NewTek FG-002120-R001 Specs

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