NewTek ProTek Care 2-Year Coverage with Premium Access for TriCaster TC1

BH #NEPC2CPATC1 • MFR #FG-002727-R001
NewTek ProTek Care 2-Year Coverage with Premium Access for TriCaster TC1
Key Features
  • Initial 2-Year Warranty Coverage
  • Includes Premium Access Add-On Tools
  • Plan Is Transferable
  • For TriCaster TC1
The ProTek Care 2-Year Coverage with Premium Access for TriCaster TC1 from NewTek provides an initial 2-year ProTek Care plan for your TriCaster TC1. ProTek Care expands upon the standard warranty coverage by providing high-priority handling of your service and support needs by NewTek as well as access to high-value software add-ons.
No Longer Available

True Know-How

Ask Our Experts

800.606.6969

NewTek FG-002727-R001 Overview

The ProTek Care 2-Year Coverage with Premium Access for TriCaster TC1 from NewTek provides an initial 2-year ProTek Care plan for your TriCaster TC1. ProTek Care expands upon the standard warranty coverage by providing high-priority handling of your service and support needs by NewTek as well as access to high-value software add-ons.

Premium access includes a variety of advanced software add-ons such as advanced audio features, LiveGraphics, LiveMatte, Virtual Set Library, unlimited NDI recording, and more. It also gets you the latest software version downloads as soon as they are released.

Protek Care provides support for extended hours, an expedited response, and rapid turnaround times. It can be renewed annually for as long as the product is supported. Your ProTek Care plans must be active in order to renew. Additionally, should you decide to sell your product, ProTek Care is transferrable to any new owner within the ProTek Care service area.

ProTek Features

24/7 telephone support
Escalation to Senior Support until Midnight ET
Next-business-day product replacement option
First-priority access in the telephone support queue
Guaranteed five-minute-or-less average telephone response
Guaranteed four-hour email response
Two-years of initial coverage, which may be renewed annually

Premium Access Features

Advanced Audio I/O

Process 64+ channels of Dante and AES67 audio, while extracting all incoming and outgoing audio channels, including embedded SDI and NDI to other systems

Advanced DSK Compositing

Bring DSKs on and off screen with PGM/PST background sources using complex transition effects

As-Run Logs

Retrieve a log of what clips or branding events played at what times to check operation and reconcile billing for advertising

Digital Media Aspect Ratios & Frame Rates

Use non-standard aspect ratios (such as 9:16 and square video) along with non-video frame rates for delivery to modern media screens

File Notifications

See an identifier in the user interface that provides where a file is located that is being used in a clip player

LiveGraphics

Design and import animated titles, motion graphics, and looping effects using Adobe Creative Cloud tools

LiveMatte

Get the highest quality chroma keying with LiveMatte Ultra for virtual sets and other compositing applications on all inputs

LivePanel

Create software-based control panels to operate systems from desktop or mobile device, anywhere on the network

Live Story Creator

Run shows with teleprompter control and embedded production cues from scripts created in Microsoft Word

Macro Import

Build macros off-line in Excel and import for use

NDI KVM

Access the user interface of systems and take control from anywhere on the network with the workspace simultaneously output as an interactive NDI video source

Per Row Bank Selection on Control Panels

Individually select different banks of sources for each row on VMC1 control panels

Photoshop File Conversion

Convert image files from Adobe Photoshop for use in a clip player

Pre-Multiplied Alpha Support

Apply when using input sources that utilize pre-multiplied keying

Snapshots from Multiviewer Windows

Click on the camera icon and grab a full frame of video from any multiviewer window

Test Patterns

Generate various patterns for system testing

Unlimited NDI Recording

Record directly to storage from an almost unlimited number of NDI sources with no additional file compression (depending on your network and disk performance)

Video Rotation & Flipping

Rotate and flip video on all inputs and outputs for advanced compositing

Virtual PTZ

Expand shot selection by creating and accessing multiple shots from any individual video signal complete with live virtual zoom and real-time pan and scan effects

Virtual Set Library

Choose from an extended variety of simulated environments to suit various styles and brands, providing an instant professional touch that enhances the look and feel of productions

NewTek FG-002727-R001 Specs

See any errors on this page? Let us know

YOUR RECENTLY VIEWED ITEMS

Close

Close

Close