The ProTek Care 2-Year Coverage with Premium Access for TriCaster TC1 from NewTek provides an initial 2-year ProTek Care plan for your TriCaster TC1. ProTek Care expands upon the standard warranty coverage by providing high-priority handling of your service and support needs by NewTek as well as access to high-value software add-ons.
Premium access includes a variety of advanced software add-ons such as advanced audio features, LiveGraphics, LiveMatte, Virtual Set Library, unlimited NDI recording, and more. It also gets you the latest software version downloads as soon as they are released.
Protek Care provides support for extended hours, an expedited response, and rapid turnaround times. It can be renewed annually for as long as the product is supported. Your ProTek Care plans must be active in order to renew. Additionally, should you decide to sell your product, ProTek Care is transferrable to any new owner within the ProTek Care service area.