The 3-Year Pickup and Return Hardware Support with Accidental Damage Protection G2 for Notebooks from HP provides users with high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible and in-warranty products at an HP-designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Accidental damage protection covers non-intentional liquid spills in or on the unit, accidental drops or falls during the handling of the unit from not more than 15', electrical surges that cause circuitry damage, damaged or broken liquid crystal displays (LCDs), and broken parts. Theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, external displays, and other exclusions specified by HP are not covered.
Please note that the hardware product to be supported must be registered with HP within 10 days of purchasing this service. Also, external monitors are not covered.
