Epson P9570 Reviews
Rated 2 out of 5
Beautiful prints but mechanical paper transport issues especially with watercolor rolls. Paper bunches up and won't run with Moab and Sihl papers .Have to use double stick tape on cardboard roll support so paper won't come after first 4 prints then have to print one print at a time Loss of time and paper. Broke white transport pinch roller in 2 days. Sam problem with 7570 which I also bought. Canvas okay and photo paper also.
Did firmware update but no help Epson support not answering not happy after using Epson wide format since 2004
Great new printer when it works
Rated 3 out of 5
The Epson 9570 offers a new head that can print twice as fast as previous models, like the P-9000. This part of the new printer is great. It also has some new features, like a light inside the printer so you can see what's printing, and the head and capping station are more accessible than before. These aspects of the P-9570 are great, and if it weren't for some of the problems it faces, I would give it a five star review. Indeed, it's the first new model in years that offered what I consider an improvement.
There are, however, some issues. With each new model, Epson has tried to make the printer smarter, but has somehow managed to make the printer dumber. Now you can't print unless the roll cover is closed, but if you put in a 75 ft roll of art paper, like Moab Entrada, it bumps against the roll cover, and it bunches up the paper, ruining 2 ft of paper, and just will not load.
There are also a number of scenarios where you want to back out of what you were doing, but there is simple no cancel or home button on the LCD menu during this process. For example, if you open the roll cover, you have initiated the process to load a roll. You cannot go back, period. If you decide to close the cover and load a sheet instead, you cannot. The only option is to finish loading the roll, and then eject it until you get back to the starting point. This could be overcome with firmware upgrades, but at present it's super annoying and makes one wonder if anyone at Epson actually tested it.
When a job is finished, and you close the roll cover with no paper inserted, the LCD menu reads set, to set a new roll. There is no option to back out, and now if you want to access the menu, look at ink levels etc., you MUST load a roll of paper, or you cannot access the LCD screen. It is dumb beyond belief.
Lastly, my P-9570 shows yellow and grey ink problems with the print head test every single morning for over a month now. Every day it needs to start with a cleaning, which indicates a problem. Epson came out once, but didn't manage to fix it, and now the answer is well, it recovers doesn't it?. Yes, it recovers, but I've been using Epson large format printers for 14 years and I've never had a machine that needs cleaning every single morning, always.
In terms of color, Epson has changed the inks yet again, so it doesn't match the P9000 or the P5000 or any of its other printers, so now I have a collection of color printers that don't match each other. And don't get me wrong, the color is great, it's just not consistent across printers.
This printer could have easily gotten a 5 star review from me considering that it's fast and the head and cleaning station are now accessible, and the new light. But the software for the LCD screen needs some serious updating.
Love it so far
Rated 5 out of 5
I was a little concerned when I purchased this printer because there were so many negative reviews. I have had it for only a few days and it was the easiest wide-format printer to configure I have ever had. From my experience, the initial problems have been fixed. Great printer.
Printer problems from the start
Rated 2 out of 5
I too have had problems with this printer the start! I was very careful with setting up of this printer but right after my second nozzle alignment test print after turning on the printer for the first time, the printer went dead! I contacted Epson and they arranged to have an Epson trained technician set up a studio visit with me as well as a FedEx shipment of a new motherboard. Two motherboards later, a visit today by the technician to install new printer presets and new firmware, he will have to come back and replace the print head! The technician has been great!! But it seems like this printer was rolled out too soon! It’s going to be great once we can get it working. I’ve had an HP Z3200 44” printer for years and an Epson 4900. I’m looking forward to large format Epson quality prints, let’s hope tomorrow, the fourth technician visit will be the charm! My recommendation is to wait a few more months!
Not what you'd expect from Epson
Rated 2 out of 5
The Epson P9570 has been with us for 2 weeks and to date we have spoke with more than 6 epson techs over the phone, had an onsite tech visit, and sent files to Epson to run their own tests . We can't verify if the issue is limited to this printer or if the issue is company wide with this new model. The current results are far from what you'd expect from an Epson printer.
We have been using Epson wide format printers, Epson inks, and Epson papers over the course of 10+ years. This is our 3rd wide format printer from Epson. All previous models have performed exceptionally well.
Disappointing to say the least
Rated 1 out of 5
We bought this printer as a replacement to the 9890 which was a workhorse. The Epson P9570 has been nothing but grief from day one. We have already had to replace six major components including every sensor and printhead. We have had to endure multiple on-site tech calls which racked up more than 30 hours of service. Although the printer is printing, and despite following the recommended media settings, it either over inks which causes major cockling, or alas down too little ink resulting in banding. This printer is nowhere near being up to Epson's standards and should be recalled.
Even better than my last 9900
Rated 5 out of 5
I was apprehensive when I read a few of the previous reviews, but I owned the Epson 9900 for just over 10 years and it was a great printer. I primarily use the printer for marketing proofs and small print runs. This new Epson SureColor P9570 44 Wide-Format arrived in great condition. It took about three hours to un-pack and set-up. I did run the firmware update before attempting any prints.
The process was easy and straight forward. I ran proofs against older prints I had from the previous 9900 and there was an improvement in color fidelity. The light blue and skin tones looked much better. In general, due to the addition of violet ink, the prints have a bit more balance in lighter tones. I have already made multiple 12 x 7' prints on Epson Enhanced Matt with great results.
So far the only negative I have found is, each time I use the new auto loading for roll paper, I get a warning that the loading is skewed. I hit continue and there is no problem, even when running a 7-8 foot print. My guess is this is something a firm ware update in the future can address.
Over all, a great printer.