Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

BH #SOWH1000XM4B • MFR #WH1000XM4/B
Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)
Key Features
  • Custom Sound for Activities & Locations
  • Automatically Adjusts Ambient Sound
  • Wearing Detection & Speak-to-Chat
  • DSEE Extreme Audio Upscaling
No matter where you go, the black Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones deliver pristine sound quality while automatically adjusting ambient sound according to your activity and registered locations, leaving your hands and mind free from the hassle of changing settings just to hear what you want to hear. Plus, the headphones detect when you're wearing them and start and stop your audio for you.
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Sony WH-1000XM4 Overview

  • 1Description
  • 2High-Tech Noise Cancellation
  • 3Adaptive Sound Control
  • 4Optimized Noise Canceling
  • 5Wearing Detection
  • 6Speak-to-Chat Convenience
  • 7Quick Attention
  • 8Sony Headphones Connect App
  • 9Voice Assistant Integration
  • 10Hands-Free Calling
  • 11Hi-Res Audio
  • 12DSEE Extreme Audio Upscaling
  • 13Multipoint Connection
  • 14Additional Features

No matter where you go, the black Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones deliver pristine sound quality while automatically adjusting ambient sound according to your activity and registered locations, leaving your hands and mind free from the hassle of changing settings just to hear what you want to hear. Plus, the headphones detect when you're wearing them and start and stop your audio for you.

Noise cancellation is accomplished with Sony's dedicated HD Noise-Canceling QN1 processor and Sense Engine. Sense Engine is designed to automatically adjust the level of ambient sound based on your environment. If quick communication is needed, simply speak to chat without audio playing or just cover the right earcup with your hand to monitor the outside world.

When it comes to what you do hear, the WH-1000XM4 headphones use DSEE Extreme audio upscaling to perform genre- and instrument-based optimization of the sound, and they support LDAC, AAC, and SBC codecs. When used with a compatible source device, LDAC transmits approximately three times more data, up to 990 kb/s, compared to conventional Bluetooth. This is meant to make your high-resolution audio content sound even better when it's played back through the 1.57" drivers with LCP diaphragms (liquid crystal polymer).

Whether you're looking for peace and quiet while working from home or you want an ideal pair of headphones for traveling, Sony crafted the noise-canceling WH-1000XM4 to be both convenient (with support for Alexa, Siri, and Google Assistant) and comfortable, thanks to the soft, pressure-relieving earpads and the lightweight design.

High-Tech Noise Cancellation
Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Canceling Processor QN1. Using a new algorithm, the HD Noise-Canceling Processor QN1 then applies noise cancellation processing in real time to a range of acoustic environments.

Working together with a new Bluetooth Audio SoC (system on chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.
Adaptive Sound Control
Adaptive Sound Control is a smart function that can learn to recognize locations you frequently visit, such as your workplace or favorite café, and tailor sound for the ideal listening experience. In addition, it automatically detects what you're up to—walking, waiting or traveling—then adjusts ambient sound settings to suit the situation.
Optimized Noise Canceling
The WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. Unique Atmospheric Pressure Optimizing delivers optimal sound at high altitude, while Personal Noise Cancellation Optimizer analyzes unique sonic characteristics caused by head size, glasses, and hair, then tailors sound to you.
Wearing Detection
A proximity sensor in the WH-1000XM4 headphones can detect whether you're wearing them or not, then adapt playback accordingly to help save battery power. Take off your headphones and the music pauses automatically. Put the headphones back on and the music automatically resumes.
Speak-to-Chat Convenience
As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation—handy if you want to keep your headphones on or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into the headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick Attention
Regardless of the level of noise-cancelation, the Quick Attention features lets you quickly hear your environment, whether it's to hear an emergency announcement or have a quick conversation. Simply place your hand over the housing of the right earcup to quiet things down so you can hear.
Sony Headphones Connect App
Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing essential sounds, like transport announcements, through when you're listening on the move. Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equalizer lets you customize sound levels to suit your music.
Voice Assistant Integration
When the WH-1000XM4 headphones are paired with your smartphone, you can use them to access the phone's voice assistant. Ask it questions and have it perform tasks just like you would normally do; enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.
Hands-Free Calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
Hi-Res Audio
A built-in analog amplifier integrated in the HD Noise-Canceling Processor QN1 realizes a pristine signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 1.57" drivers with liquid crystal polymer (LCP) diaphragms make the headphones ideal for handling heavy beats, and they can also reproduce a full range of frequencies up to 40 kHz.
DSEE Extreme Audio Upscaling
Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Entertainment, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.
Multipoint Connection
For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. When a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly and smoothly switch your headphones to either of the two devices at the touch of a button.
Additional Features
Battery Life: Up to 30 hours of playback with active noise cancellation
Quick Charge: With just 10 minutes of charging via an AC adapter (not included), you can gain up to 5 hours of battery life
Tap Controls: Intuitive tap and swipe gestures on the outside of the right earcup let you adjust volume, play/pause audio, change tracks, and answer calls
Swivel & Foldable: The earcups swivel inwards so they pack up neatly in the included compact case
UPC: 027242919419

Sony WH-1000XM4 Specs

Headphone
Earpiece DesignOver-Ear (Circumaural), Closed-Back
Earpiece SwivelYes
Earpiece Connection / Wearing StyleHeadband
FoldableYes
Driver TypeDynamic
Number of Drivers1, per Earpiece
Driver Size1.57" / 40 mm
DiaphragmAluminum-Coated
Magnet TypeNeodymium
Voice CoilCopper-Clad Aluminum Wire
Active Noise CancellationYes
Controls/Microphone LocationControls: Earpiece (Side Unspecified)
Microphone: Earpiece (Side Unspecified)
Full Remote OS SupportAndroid, iOS
SensorsProximity, Touch
Performance
Frequency Response4 Hz to 40 kHz (Wired)
Sensitivity101 dB at 1 kHz (Passive)
105 dB at 1 kHz (Active)
Microphone
Number of Voice Mics5
Beamforming SupportNo
TypeMEMS
Noise CancelingNot Specified by Manufacturer
Wireless Connectivity
Supported Audio CodecsAAC, LDAC, SBC
Bluetooth5.0
Wireless Range30' / 9.1 m
FrequencyBluetooth: 2.4 GHz (2400 to 2483.5 MHz)
Multipoint SupportYes
Maximum Paired Devices2
NFCYes
EncryptionNone
Wired Connectivity
Audio Connector to Source1 x 1/8" / 3.5 mm TRS Male Right-Angled
Audio Connector to Earpiece1 x 1/8" / 3.5 mm Male
Cable Length3.94' / 1.2 m (1/8" / 3.5 mm)
Battery
Runtime30 Hours (BT+ANC)
38 Hours (BT)
200 Hours (Standby)
Quick Charging Times10 Minutes for 5 Hours
Recharge Time3 Hours
DC Input Power5 VDC
Wireless ChargingNone
Charging PortUSB Type-C
Charging Cable Length7.87" / 19.99 cm
Physical
ColorBlack
LED IndicatorYes
Material of ConstructionFoam, Plastic
Weight9 oz / 254 g
Packaging Info
Package Weight1.69 lb
Box Dimensions (LxWxH)8.8 x 7.1 x 3"

Sony WH-1000XM4 Reviews

Didn't work a full year.

By WoodyMutt
Rated 1 out of 5
Date: 2022-11-17

I absolutely loved these at first, the quality seemed spectacular and legitimately life-changing. But they suffer from a common failure which leads to an extremely high-pitched and hearing-damaging squealing sound issuing unexpectedly from one side or the other. A quick search online shows this failure was not uncommon on the previous version as well. That being said, if you disable the feature, the headphones remain usable and are otherwise of good quality.

Better than Bose

By Peyc
Rated 5 out of 5
Date: 2022-10-16

I needed a new pair of noise cancelling headphones to help with overstimulation. My last pair was Bose and initially I got a new model but it was horrible! I did more research and found a lot of good reviews about this product. Day one and it is already way superb to Bose. The noise cancellation is way better yet I can still hear the people I am talking to. I love the touch features instead of buttons.

Beautiful

By Shoelace
Rated 5 out of 5
Date: 2022-10-12

Sounds the better than Bose high quality bass and the 360

Issues after 3 months of usage

By Prince esco
Rated 3 out of 5
Date: 2022-09-23

I bought this 3 months ago and I’m starting to have issues. The control panel will let me raise and lower volume but won’t let me play or pause videos/music. On top of that the equalizer doesn’t work anymore too, I’ve tried changing it in many ways but it all sounds the same. I rested it, cleaned the sensor softly, tried changing all the setting in the headphone app but to no avail.

Can't connect to app

By Peppe1478969325
Rated 1 out of 5
Date: 2022-09-19

I can't connect to the app on any device so i can't update or use multiconnect for other devices. Noise cancelling is decent

Love the modes!

By becky123
Rated 5 out of 5
Date: 2022-08-27

I bought this a month ago and it’s so worth it! The quality is amazing and the different modes are really great for different situations. Love the noise cancelling and awareness mode! Definitely a 10/10, would recommend

Unbelievable Like Hearing Music for the first Time

By SonyNava
Rated 5 out of 5
Date: 2022-11-12

I've had these Headphones for 4 Months now and have no idea how I lived without them. I've put close to 1000 Hours on them without even a Hiccup. They are hands down the best headphones out and would buy them 10 times over. The only thing I would recommend to sony us adding some more padding to the from ear inserts, I had to take mine off after about 600 hours and upgrade them to the aftermarket ones with thicker memory foam. Other than that they are amazing.

its great!

By Esther
Rated 4 out of 5
Date: 2022-10-19

noise cancelling and sound quality are great. I bought it cause i'm sensitive to sound and i live with roommates. But after 2-3 hours my head starts to hurt a little but i guess that's the same with all headphones

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How about the guarantee if I'm not in USA?

How about the guarantee if I'm not in USA?
Asked by: Fahad
Hi Fahad, the headphones will work even you're outside USA. If you're pertaining to the warranty, we recommend contacting the store/dealer where you'll purchase the unit for more details. Erin
Answered by: SonyListens
Date published: 2021-05-20

Do these go any louder than the Bose QC35?

Do these go any louder than the Bose QC35?
Asked by: Robert
The sensitivity on the Bose QC 35ii is 100 dB(decibels), the Sony 1000XM4 has a sensitivity of 105dB so it requires less power and goes up slightly louder
Answered by: Rafael
Date published: 2021-11-03

If I use the Android app to set these up will the ...

If I use the Android app to set these up will the settings be retained when I use the headphones via Bluetooth with a Windows 10 computer?
Asked by: Richard
Hi Richard, thank you for your question. Yes, the settings will be saved in the unit itself even you connect it with other devices until you initialize it. Hope this helps .~Earl
Answered by: SonyListens
Date published: 2021-12-22

Is it works like camera monitor by cord?

Is it works like camera monitor by cord?
Asked by: Artur
Yes, it comes with an audio cable.
Answered by: Kwok
Date published: 2021-05-20

Can you turn the noise-canceling feature off ...

Can you turn the noise-canceling feature off completely?
Asked by: Josh
Yes
Answered by: Salman
Date published: 2020-11-16

Do you B&H carry Sony replacement earpads (not ...

Do you B&H carry Sony replacement earpads (not earpad covers), and do you carry the weird short charging cable (as a spare)?
Asked by: John
Hi John, Thanks for the inquiry. Yes, you can purchase replacement earpads and USB-C charging cable for the WH-1000XM4. Please visit our Replacement Parts & Accessories page on this link for more information: https://sony.encompass.com/search?searchTerm=WH-1000XM4 REF: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00231437 Regards, Sam
Answered by: SonyListens
Date published: 2022-07-25

Do I understand correctly that the Sony ...

Do I understand correctly that the Sony WH-1000XM4 headphones have a built-in amplifier? Thanks.
Asked by: Robert
Hi Robert, thank you for your inquiry. Yes, the WH1000XM4 has a built-in analog amplifier integrated in the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Hope this helps. Regards, Erin
Answered by: SonyListens
Date published: 2021-11-03

Will this pair with the Sony A1E

Will this pair with the Sony A1E
Asked by: Daniel
Hi Daniel, Thank you so much for your inquiry! Yes! The WH-1000XM4 will work with your Sony A1E TV as well as other devices that support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless headphones and speaker connections. Information about compatible models is also available on the Support website or in the TV settings. https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a1e/articles/00159290 Regards, Jess
Answered by: SonyListens
Date published: 2022-03-08
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