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Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Satin Black)

BH #CAPTZCRN500 • MFR #4839C001
Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Satin Black)
Key Features
  • 1" CMOS Sensor with Dual-Pixel AF
  • Capture up to UHD 4K30 / 1080p60 Video
  • HDMI, 3G-SDI & IP Video Output
  • Built-In NDI|HX Support, 15x Zoom, PoE+
If you're working on a field or studio production with high-end cameras that can benefit from remotely controlled cameras with minimal operating crew, and you need more accurate camera-matching than a traditional PTZ camera, the satin black CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom from Canon will fit right into your documentary shoot, event, streaming broadcast, reality show, or digital film production. The CR-N500 is designed to fit right into an existing multi-camera shoot, matching the color depth and visual look with its professional sensor and features so that postproduction camera matching and color correction is made easy.
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Canon CR-N500 Overview

By B&H Photo's

If you're working on a field or studio production with high-end cameras that can benefit from remotely controlled cameras with minimal operating crew, and you need more accurate camera-matching than a traditional PTZ camera, the satin black CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom from Canon will fit right into your documentary shoot, event, streaming broadcast, reality show, or digital film production. The CR-N500 is designed to fit right into an existing multi-camera shoot, matching the color depth and visual look with its professional sensor and features so that postproduction camera matching and color correction is made easy.

The CR-N500 sports many resources of a high-resolution Canon camera or camcorder with features such as a 1" dual-pixel CMOS sensor, the Canon DIG!C DV6 image processor, scene modes, face-tracking, 15x zoom, 20x digital zoom, dual XLR / 3.5mm microphone input, and video recording up to UHD 4K. The camera also includes NDI|HX support without requiring a separate license, allowing you to drop the camera into your existing NDI network with minimal configuration. Other professional camera attributes of the N500 include genlock support, Canon Log 3 support, and built-in ND filters with clear, 1/4, 1/16, and 1/64 options.

Where the PTZ camera diverges from the Canon camcorders is in its remote options such as control via IP, RS-422 serial, IR, or Wi-Fi as well as HDMI or 3G-SDI video output. It can perform smooth, precision pan, tilt, and zoom movements with a speed range of 0.2 to 300° per second. Mic-level audio can be input via dual XLR inputs or via a 3.5mm mini-jack, and then embedded in the HDMI and 3G-SDI outputs, in your NDI|HX stream, or in RTP/RTMP/RTSP streaming output.

The camera can also be powered using PoE+ (Power-over-Ethernet) using its LAN port, so it can fit right into your existing PoE+ network without requiring the use of local power to save cabling. The camera supports  wide dynamic range, minimum brightness of 1.5 lux, and its lens features a 35mm equivalent focal length of 25.5 to 382.5mm. The camera can utilize an external controller via RS-422 or Canon's proprietary XC IP protocol on a private, secure LAN, using the optional RC-IP100 PTZ controller. Or if you'd prefer to use Canon's camera control software, the free-to-download application can work on Windows OS, so you can control all the camera functions from a laptop or tablet. The software provides a 9x9 live view, control of up to 100 cameras, settings loading and configuration, and tally functions.

Key Features
1" CMOS Sensor
The CR-N500 features a Canon 1" 4K CMOS image sensor capable of UHD 4K video capture at 30p and up to 60p in Full HD, making the CR-N500 PTZ camera great for the remote and unobtrusive capture of professional productions.

The 1" sensor allows for larger photosites compared to smaller-sized sensors found in other PTZ cameras, resulting in stunning images with less noise in low-light situations. The large sensor also exhibits a shallow depth of field at large apertures, producing blurred backgrounds in images, while Canon's DPAF tracks and keeps subjects in sharp focus. The CR-N500's DIG!C DV 6 imaging processor drives the high sensitivity (1.5 lux) and low-noise performance of the camera yielding amazing imagery in a variety of shooting conditions.
Canon DIG!C DV6 Processor
The CR-N500 PTZ camera incorporates Canon's DIG!C DV 6 Image Processor, which is essential in providing high image quality, advanced performance, and convenient operability. This advanced core technology component provides the image-processing power and speed that enables features such as 4K UHD video acquisition and precise Hybrid AF.
Dual-Pixel CMOS AF
Dual-Pixel CMOS AF is Canon's breakthrough AF technology that uses a CMOS sensor with a structure that combines imaging and phase-difference AF functions. The Dual-Pixel CMOS AF determines the focusing position by the phase difference, which drives the focusing lens smoothly and enables quick focusing. The AF tracking capability is effective even during zooming, panning, or tilting. On the other hand, with conventional contrast AF method, used by other cameras, the focusing position is determined by the contrast (difference of brightness). Therefore, the focusing lens may move slightly back and forth around the focusing position, which could cause delay when focusing.
Dual-Pixel Focus Guide
Utilizing information from Dual-Pixel CMOS AF, Dual-Pixel Focus Guide helps achieve precise focus by displaying focus assist information on the screen. It employs a truly and innovative user interface that helps enable the user to see if they are focused in front of or behind the subject through visual observation, and allows quick and accurate manual focus to be achieved. This helps simplify the focusing process when shooting in 4K UHD, which requires strict focus accuracy.
Face Detection and Tracking
The CR-N500 has multiple focus modes that aid the operator when confirming focus. When set to on, the Face Detection and Tracking can track the face of a subject when they are within a frame. Furthermore, there are two Face Detection options (Face Priority and Face Only). Face Priority will track a face within the scene; when a face is no longer within the scene, the camera will continue to focus within the predefined focus area. In the same way, the Face Only function will track the detected face within the scene; if the face is no longer within the scene, the camera will maintain its focus position without tracking for new objects. If more than one face is detected within a scene, the operator can toggle between detected faces. Both modes are useful when following a subject, allowing the operator to focus on composition while the camera handles focus.
Canon UHD 4K Lens
The CR-N500 features a 15x optical zoom lens and exhibits a wide viewing angle of 73° (horizontal). At the wide end, the 25.5mm (35mm equivalent) lens is capable of capturing extensive scenes in tight shooting spaces such as indoor events for cinematic wide shots. The camera utilizes aspheric lens elements to achieve 4K image quality while minimizing various aberrations over the entire zoom range.
Built-In ND Filters
Easily change the look of the image capture by utilizing a neutral-density filter. The CR-N500 is equipped with a built-in ND filter mechanism that allows the user to select from three densities: 1/4, 1/16, and 1/64. With the built-in ND filter, users can achieve rich video expression by controlling aperture values.
Optical-Shift Stabilization
The lens structure of the CR-N500 enables real-time responsiveness in a three-dimensional space, supporting optical image stabilization, which helps keep the image capture stable by minimizing vibration.
Oversampling HD Processing
The full HD recording (oversampling HD processing) takes full advantage of the image information acquired by the 4K sensor to generate beautiful high-definition, full HD video. This helps content creators produce stunningly detailed FHD video when utilizing the CR-N500.
Smooth and Responsive Pan and Tilt Performance
The CR-N500 is equipped with the PT drive mechanism that can change the pan/tilt speed in incremental steps. This allows the operator to set the speed to desired preference to allow for smooth PT movement. The CR-N500 exhibits a variable pan and tilt speed of 0.1 to 100°/second.
Canon Log 3 Support
Canon Log 3 is a gamma regarded for its latitude and flexibility with post-processing. It realizes a dynamic range (800% / 13-STOP equivalent) while retaining the characteristics of the dark area and the proximity of 18% grey.

Log shooting is particularly effective for constantly shifting shooting sites such as unscripted productions and documentaries or sites with rapidly changing lighting conditions. Canon Log 3 is a gamma considering a simple grading by tightening the dark area to arrange the gradation, which retains the ease of use of Canon Log making the noise less visible.

Shooting in log allows the CR-N500 to more easily match the color and look of other cameras, especially those also shooting in log. This helps provide a more consistent look across the entire production.
Wide DR Gamma Supported
The CR-N500 supports Wide DR Gamma for natural and realistic-looking images that faithfully represent the scene at hand. Wide DR Gamma achieves a dynamic range of 800% to produce almost seamless tone gradations, resulting in smooth detail and virtually no blown-out highlights.
Equipped with Six Image-Quality Modes
The CR-N500 is equipped with the acclaimed image quality modes for high-end video production. There are six preset image modes to choose from, each preset contains specific gamma, color space, and color matrix parameters. Apart from the preset image-quality mode, adjusting and combining the gamma, color space, and color matrix make it possible to adjust to the intended image look.
Equipped with a Variety of Image-Quality Adjustment Functions
The CR-N500 features the Image-Quality Adjustment function (Custom Picture) which is acclaimed for high-end video production. The Image-Quality Adjustment function of the CR-N500 is similar to Canon's XF705 and Cinema EOS System, which allows users to adjust the picture settings to adapt to the shooting conditions or add effects, according to the intention of direction. This function makes it possible for content creators to match the image capture of other cameras in a production, resulting in a match of image output.
Easy Integration into IP Streaming
In addition to SDI and HDMI connections, the CR-N500 is equipped with an RJ45 interface purposed for IP communication, which supports high-resolution videos for distribution. The CR-N500 supports multiple protocols that can be utilized for video, audio, and control. The genuine RC-IP100 controller utilizes the XC protocol to control the CR-N500. The CR-N500 can also be combined with third-party equipment for control purposes. This IP system can help contribute to an efficient and labor-saving camera operations for the field of video production, broadcasting, and more.
IP Multi-Stream Support
The CR-N500 can simultaneously distribute video to multiple protocols via IP. Simultaneous distribution is also known as multi-stream, and the CR-N500 can distribute a total of three video streams simultaneously. Furthermore, if the HDMI/SDI video output is 30 fps or less, the CR-N500 can distribute two video streams, 4K H.264 and 360p H.264, at the same time. Such IP multi-streams contribute to parallel workflows where the same video is used simultaneously in remote environments.
RTMP Streaming Protocol Supported
The CR-N500 is capable of streaming video and audio using RTMP (Real-Time Messaging Protocol). Even high-quality/large-capacity video/audio files, such as broadcast programs, are played at the same time as distribution without waiting for the completion of download. For example, by using a live streaming service, the viewer's direct access to the distribution URL set on the camera will stream the "current video" captured by the camera. With the RTMP streaming distribution, multiple viewers can watch the program at the same time, even in a remote environment.
NDI|HX Live Video Production Support Protocol
The CR-N500 supports the NDI (Network Device Interface) protocol that is well-established in the field of video production and broadcasting as the supporting RTP (Real-Time Transport Protocol). The NDI protocol has been developed and led by NewTek as a protocol that supports the workflow of live video production over an IP network. By constructing a system that uses NDI protocol-compatible devices and tools, it is possible to use video and audio resources on the network, including live video from cameras. As a result, a "live video production" workflow is created.
Standard VISCA Protocol
The CR-N500 supports the Standard VISCA Protocol to remotely control the camera via IP. When connecting a standard VISCA protocol-compatible remote controller to the camera over IP or serial RS-422, the camera can be operated remotely and shooting settings can be adjusted by utilizing the remote controller.

The standard VISCA protocol is widely used in video production, broadcasting, and many other markets. The CR-N500 supports the standard VISCA protocol that is regarded as an industry standard and is suitable for operation within existing workflows.
Support for Canon XC protocol
The XC Protocol is a newly developed IP that controls Canon's video production equipment. By supporting the XC Protocol, the CR-N500 can be remotely controlled, supporting a wide range of applications, which includes sports, music, live events, lecture recording, corporate video production, and more.
Various Interfaces Supported for Multiple Environments
The CR-N500 is equipped with three output interfaces. The IP and HDMI outputs are suitable when capturing UHD 4K at 30p or full HD resolutions at 59.94p. The SDI output is capable of full HD resolution and is suitable for usage when requiring high image quality video at 59.94p.
Genlock
The CR-N500 is equipped with Genlock to allow for sync with other systems in multi-camera environments.
2-Channel XLR Audio
The CR-N500 offers a variety of ways to record high-quality audio through two XLR terminals, and internal stereo mini-jack mic terminal.
Standard Serial RS-422
The CR-N500 is equipped with a serial terminal RS-422 which can be utilized to connect third-party supported controllers that support the standard VISCA protocol communication.
One-Person Operation
The CR-N500 can be controlled by IP, infrared, and Wi-Fi. Canon's hardware controller, the RC-IP100, is capable of controlling up to 100 cameras and 100 presets, allowing the operator to control multiple cameras in a larger production. The CR-N500 is a perfect fit for many applications in broadcast, education, house of worship, events, staging, and more.
All-New Design
The CR-N500 impresses with its distinctive style. A solid exterior color and shape that looks like it was cut out from a cone and the size that gives a sense of strength, yet stable and compact. This PTZ camera maintains design harmony with other Canon professional imaging products, such as the established Canon 4K camera systems and lenses. The CR-N500 is available in two different colors, Satin Black and Titanium White.
Equipped with Tally Lamps
The CR-N500 is equipped with tally lamps that indicate the status of the camera. The tally lamps are located on the front of the lens section, and illuminate red when the camera is shooting, providing clear visual indications for staff and performers to know which camera is shooting live.
Wireless Remote Controls Supported
In addition to the IP interface, the CR-N500 can also connect by Wi-Fi. This allows the operator to access the camera's Settings Page from a wireless tablet device that is equipped with a supported HTTP browser. When using multiple cameras at the same time the user can set and operate the other cameras in the same way by inserting the assigned IP address of the camera in the web browser of the tablet or other device. In addition, the CR-N500 includes an infrared remote controller, which is used to control the camera wirelessly.
Easy-to-Use Settings Page and Discovery Tool
The CR-N500 supports the camera discovery tool, which is a Windows application. The Camera Search Tool is utilized to set the IP addresses of multiple cameras, which helps installers and integrators setup the CR-N500 within an existing network infrastructure. Furthermore, the CR-N500 supports the web application "Settings Page". The Settings Page allows the user to configure the settings of camera operation, which is accessible by web browser. Video-quality adjustments, such as exposure and white balance, that are usually performed by the camera operator on site can now be adjusted and set while watching the video from their desk through the Settings Page. Both Camera Search Tool and Settings Page enhance the ease of use by remote control.
Remote Camera Control Application
The Remote Camera Control Application can be utilized to control the CR-N500. The Remote Camera Control Application is a Windows application for centralized control of multiple cameras. It is possible to operate up to nine cameras and display videos at the same time, achieving a multi-camera operation.

At a video production or broadcasting site, an operator can select a camera from the videos displayed on the "Connected Camera List", within the application and operate it from the "Camera Control Area" in the control panel of the software. The software is included and can be installed immediately without having to prepare a hardware controller in advance making it easy to use for the operator while creating an effective one-person operation.
UPC: 013803339451

Canon CR-N500 Specs

Key Specs
Image Sensor
1"-Type CMOS
Sensor Resolution
Actual: 13.4 Megapixel
Effective: 8.29 Megapixel (3840 x 2160)
Shutter Type
Electronic Rolling Shutter 
Shutter Speed
1/2000 to 1/3 Second
Optical Zoom Ratio
15x
Max Digital Zoom
20x
External Recording Modes
4:2:2 10-Bit via HDMI
3840 x 2160 at 23.98/25/29.97 fps
1920 x 1080p at 23.98/25/29.97/50/59.94 fps
1920 x 1080i at 50/59.94 fps
1280 x 720 at 50/59.94 fps
4:2:2 10-Bit via SDI/BNC
1920 x 1080p at 23.98/25/29.97/50/59.94 fps
1920 x 1080i at 50/59.94 fps
1280 x 720 at 50/59.94 fps
4:2:0 8-Bit via RJ45
3840 x 2160 at 5/14.99/29.97 fps
1920 x 1080p at 5/14.99/29.97/59.94 fps
1280 x 720 at 5/14.99/29.97/59.94 fps
640 x 360 at 5/14.99/29.97/59.94 fps
Broadcast Output
NTSC/PAL
IP Streaming
H.264, H.265, NDI|HX, RTMP, RTP, RTSP
3840 x 2160 at 5.00p, 14.99p, 29.97p
1920 x 1080 at 5.00p, 14.99p, 29.97p, 59.94p
1280 x 720 at 5.00p, 14.99p, 29.97p, 59.94p
640 x 360 at 5.00p, 14.99p, 29.97p, 59.94p
Supported Control Protocols
Canon XC
IR
RS-422
VISCA
PoE Support
PoE+ 802.3at
Imaging
Image Sensor
1"-Type CMOS
Sensor Resolution
Actual: 13.4 Megapixel
Effective: 8.29 Megapixel (3840 x 2160)
IR Cut Filter
No
Built-In ND Filter
Mechanical Filter Wheel with Clear, 2-Stop (1/4), 4-Stop (1/16), 6-Stop (1/64) ND Filters
Image Stabilization
Optical in Integrated Lens
Focus Control
Autofocus
Manual Focus
Exposure Control
Shutter Type
Electronic Rolling Shutter 
Shutter Speed
1/2000 to 1/3 Second
Gain
6 to 33 dB
Minimum Illumination
1.5 Lux at 1/30 Shutter Speed
Flip / Mirror Support
Image Flip, Mirror (Vertical)
White Balance
2000 to 15,000K
Presets: AWB, Manual, Set A, Set B
Lens
Focal Length
8.3 to 124.5mm (35mm Equivalent: 25.5 to 382.5mm)
Optical Zoom Ratio
15x
Max Digital Zoom
20x
Field of View
Horizontal: 73 to 5.7°
Vertical: 45.2 to 3.2°
Maximum Aperture
f/2.8 to 4.5
Minimum Focus Distance
Wide: 0.4" / 1.0 cm
Telephoto: 23.6" / 60.0 cm
Video Capture
External Recording Modes
4:2:2 10-Bit via HDMI
3840 x 2160 at 23.98/25/29.97 fps
1920 x 1080p at 23.98/25/29.97/50/59.94 fps
1920 x 1080i at 50/59.94 fps
1280 x 720 at 50/59.94 fps
4:2:2 10-Bit via SDI/BNC
1920 x 1080p at 23.98/25/29.97/50/59.94 fps
1920 x 1080i at 50/59.94 fps
1280 x 720 at 50/59.94 fps
4:2:0 8-Bit via RJ45
3840 x 2160 at 5/14.99/29.97 fps
1920 x 1080p at 5/14.99/29.97/59.94 fps
1280 x 720 at 5/14.99/29.97/59.94 fps
640 x 360 at 5/14.99/29.97/59.94 fps
Embedded Audio
SDI
Broadcast Output
NTSC/PAL
Gamma Curve
Canon Log 3, Rec709, Standard, Wide DR
IP Streaming
H.264, H.265, NDI|HX, RTMP, RTP, RTSP
3840 x 2160 at 5.00p, 14.99p, 29.97p
1920 x 1080 at 5.00p, 14.99p, 29.97p, 59.94p
1280 x 720 at 5.00p, 14.99p, 29.97p, 59.94p
640 x 360 at 5.00p, 14.99p, 29.97p, 59.94p
IP Multi-Stream Support
Simultaneous
H.264: UHD 4K, 1080p, 720p, 360p
Control
Presets
100 via IP, VISCA
Move Speed
Pan: 0.1 to 100°/sec
Tilt: 0.21 to 100°/sec
Movement Range
Pan: 340° (-170 to 170°)
Tilt: 130° (-30 to 90°)
Tally Light
Yes
Supported Control Protocols
Canon XC
IR
RS-422
VISCA
Interface
Video I/O
1x BNC (3G-SDI) Output
1x HDMI (Unspecified Signal) Output
1x RJ45 (NDI) Output
Audio I/O
2x XLR 3-Pin Microphone Input
1x 1/8" / 3.5 mm TRS Stereo Microphone Input
Other I/O
1x RJ45 (RS-422, VISCA) Input
1x USB-A Input
1x BNC (Genlock) Input/Output
Power
PoE Support
PoE+ 802.3at
Power I/O
1x Barrel (24VDC) Input
Power Consumption
PoE: 19.6 W
Power Supply: 24 VDC 18.6 W
Environmental
Operating Temperature
32 to 104°F / 0 to 40°C
Storage Temperature
32 to 104°F / 0 to 40°C
Operating Humidity
10 to 90%
Storage Humidity
10 to 90%
General
OS Compatibility
macOS 11
Windows 10 (64-Bit Only)
Mobile App Compatible
Yes: Android & iOS
Functionality: Adjust Settings, Remote Control, Setup
Dimensions (W x H x D)
7.87 x 10.59 x 8.19" / 19.99 x 26.9 x 20.8 cm (Without Protrusions)
Weight
9 lb / 4.1 kg (Body Only)
Packaging Info
Package Weight
16.15 lb
Box Dimensions (LxWxH)
18.4 x 14.7 x 14.4"

Canon CR-N500 Reviews

See any errors on this page? Let us know

Does the USB port output power?

Does the USB port output power?
Asked by: Joel
We have succesfully powered a Blackmagic Micro Converter from the USB output. Low power devices or charging your phone should be fine.
Answered by: Pascal
Date published: 2024-03-07

What wall mount bracket fits the CR-N500?

What wall mount bracket fits the CR-N500?
Asked by: Rod
The HuddleCamHD LG-MT Large Camera Wall Mount (B&H # HULCWM MFR # HCM-2-BK)
Answered by: Jabari
Date published: 2021-04-14

Looks like the CRN300 has 1.8 wide open aperture ...

Looks like the CRN300 has 1.8 wide open aperture vs. more expensive CRN500 has 2.8 wide open aperture? Why is this?
Asked by: Team
Most likely, the optics are the same between the two models (after all, why rebuild working optics that look great twice?). The sensor size is larger on the 500 and 700 series, so that is the reason for the aperture difference (which is a ratio between the diameter of the lens and the focal length). So, one sensor if bigger, but the lens is the same.
Answered by: Jerrod
Date published: 2024-07-08

Can you use the software and a joystick ...

Can you use the software and a joystick controller at the same time? (I'm picturing having the benefits of a physical joystick and quick, visual selection of the focus point with the software)
Asked by: David
Yes, but highly suggest using the joystick for a better end-user experience.
Answered by: hectorm
Date published: 2021-10-24

Does the lens have threads to attach filters? For ...

Does the lens have threads to attach filters? For my application, I need to attach a circular polarizing filter.
Asked by: Alexander
No, the Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Satin Black) does not offer a lens thread.
Answered by: Richard
Date published: 2023-05-01

Does it come with tracking?

Does it come with tracking?
Asked by: Aroun
The Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Satin Black) does include focus tracking for faces, but for active PTZ Tracking and subject framing, the Canon RA-AT001 Auto-Tracking Application for CR-N700/N500/N300 PTZ Cameras, BH #CARAAT001, would be required.
Answered by: Tim Z
Date published: 2024-05-09

Is there any way to power the 24 VDC requirement ...

Is there any way to power the 24 VDC requirement via a v mount battery?
Asked by: Nathan
It may be possible to power the Canon CR-N500 Professional 4K NDI PTZ Camera with 15x Zoom (Satin Black) using a d-tap to DC barrel cable like the Atomos D-Tap to DC Barrel Coiled Cable (BH #ATOMDTPCB2) and a 24V battery like the RED DIGITAL CINEMA REDVOLT XL-V Battery (156Wh, V-Mount)(BH #RE7400055), but we can not guarantee such a setup would work. See: https://bit.ly/3G48xvL
Answered by: Paige K
Date published: 2022-12-30

Will I be able to convert the 4K HDMI output of ...

Will I be able to convert the 4K HDMI output of this camera to SDI using the Blackmagic Design HDMI to SDI 6G Mini Converter, transmit it over a 6G-SDI rated coax cable and then convert it back to HDMI using the Blackmagic Design SDI to HDMI 6G Mini Converter and finally get it into a 4K video switcher like RGBlink mini-pro Dual-Channel 4K Video Switcher, still in 4K?
Asked by: JL
Yes, Using HDMI to SDI and SDI to HDMI converters would allow you to output in 4k and send the 4k signal to a switcher. Here are 12G models that support up to 4k 60p HDMI to SDI12G https://bhpho.to/3Gx0UNz and SDI 12G to HDMI https://bhpho.to/327yWJn. Not that the converters would also work with 6G cables and signals.
Answered by: Chris H
Date published: 2022-01-18
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