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HP 5-Year Active Care Next-Business-Day Onsite with Media Retention for Z Workstations

BH #HEU22KGE • MFR #U22KGE
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HP 5-Year Active Care Next-Business-Day Onsite with Media Retention for Z Workstations
Key Features
  • For HP Z Workstations
  • Manufacturer Support Plan
  • Next-Business-Day Onsite Support
  • Proactive Alerts & Predictive Support
Keep your laptop protected with the 5-Year Active Care Next-Business-Day Onsite with Media Retention for Z Workstations from HP. Providing 5 years of coverage, this manufacturer support plan provides next-business-day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Furthermore, defective media retention means you can receive a replacement drive without forfeiting the old one, while predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices ensures your devices stay ahead of critical issues.
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  • This item cannot be canceled or returned.
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HP Active Care Next-Business-Day Onsite with ... Overview

Keep your laptop protected with the 5-Year Active Care Next-Business-Day Onsite with Media Retention for Z Workstations from HP. Providing 5 years of coverage, this manufacturer support plan provides next-business-day onsite hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Furthermore, defective media retention means you can receive a replacement drive without forfeiting the old one, while predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices ensures your devices stay ahead of critical issues.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location. Please be aware that external displays are not covered.

Next-Business-Day Support
In-person repairs, parts, and service will arrive at your door the next business day. HP experts are on the job nine hours a day, five days a week. Please note, service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase.
Support You Can Count On
Know that your hardware will be good as new as soon as possible thanks to HP's knowledgeable expertise and efficient service and support.
Help Is on the Line or at Your Door
HP support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Stay in Control of Your Data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
High Device Uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Fast Response Time
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
Quick Resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Compatible Models
This support plan is compatible with HP Z4 G4 Tower, Z2 G8 SFF, Z2 Mini G5 and G9, Z2 Small Form Factor G5 and G9, Z2 Tower G5 and G9, and ZCentral 4R workstations.

HP Active Care Next-Business-Day Onsite with ... Specs

Length
5-Year 
Type
Additional
Start Date
Date of Purchase

HP Active Care Next-Business-Day Onsite with ... Reviews

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