HP 3-Year Active Care Next Business Day On-Site Support with Media Retention for Desktops

BH #HEU18HKE • MFR #U18HKE
HP 3-Year Active Care Next Business Day On-Site Support with Media Retention for Desktops
Key Features
  • For Select HP Desktops
  • Manufacturer Support Plan
  • Next Business Day On-Site Support
  • Defective Media Retention
Keep your hardware protected with 3-Year Active Care Next Business Day On-Site Support for Desktops from HP. Providing 3 years of coverage, this manufacturer support plan provides next business day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices. And, with defective media retention, you can keep your defective drive in the event of failure.
More Details
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  • This item cannot be canceled or returned.
Emailed within 1-3 Business Days
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HP Active Care Next Business Day On-Site Supp... Overview

Keep your hardware protected with 3-Year Active Care Next Business Day On-Site Support for Desktops from HP. Providing 3 years of coverage, this manufacturer support plan provides next business day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications as well as hardware monitoring for fleet devices. And, with defective media retention, you can keep your defective drive in the event of failure.

Please note, to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.

Fast Response Time
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.
High Device Uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Quick Resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
Defective Media Retention
Keep your data safe by retaining your defective drive in the event of failure.
Compatibility
This support plan is compatible with HP Elite Mini 600 G9, Mini 800 G9, and Small Form Factor 600 G9 desktops, and ProOne 600 G6 All-in-One computers.

HP Active Care Next Business Day On-Site Supp...Specs

Length
3-Year 
Type
Additional
Start Date
Date of Purchase

HP Active Care Next Business Day On-Site Supp... Reviews

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