Get peace of mind and recover from issues fast with 1-Year Essential Care for PDS-4K from Barco. This manufacturer service plan extends the standard warranty by one year for a total of four years. In addition to parts and labor coverage, Essential Care extends advance swap coverage for I/O boards. Drawing from regional pools and complemented by next business day shipping, advance swap ensures minimized downtime, so you're back in action fast. Need help? Take advantage of 24/7 access to Barco's support portal, as well as unlimited service requests and prioritized support.
Please note that advance swap coverage applies to I/O boards only; chassis issues require the unit to be returned to Barco for repair.
Helpdesk at the Ready
Get assistance fast with priority handling via the Barco E-portal and helpdesk. Receive responses to emails within four hours or phone calls within an hour.