Keep your drone protected with the 2-Year Care Refresh Protection Plan with ADP for Neo from DJI. Providing two years of coverage, this manufacturer protection plan includes accidental damage protection. Replace damaged drones up to four times during the protection plan's duration, including twice due to a flyaway scenario. Take advantage of the advance exchange and free 2-way shipping to get back in the air in no time.
Please note that a replacement fee is required for product replacement. Each replacement fee is $19. The flyaway replacement fee is $89.
Note:
The code will be emailed to the customer in two to three business days. Customer information will be relayed to DJI for activation. DJI will email the customer to confirm registration once processed.
Applicability
DJI Care Refresh can be bound to a previously purchased DJI aircraft if it is a brand new and unactivated aircraft or an aircraft activated within the last 48 hours. Please note that DJI Care Refresh is only eligible in the region where it is purchased. To ensure you can enjoy the service normally, DJI Care Refresh and the corresponding product must be purchased from the same country or region.
Low-Cost Replacement
Get back in the air fast with up to four replacement units at an additional low cost within two years.
Hassle-Free Coverage
Stay protected from water damage, collisions, flyaways, and other accidents.
Flyaway Coverage
DJI Care Refresh covers situations where aircraft go missing during flight.
DJI Care Express
DJI Care Express ships out the replacement product when the temporary authorization is placed. When DJI receives the original product, the temporary authorization hold is released.
Free Shipping
DJI will cover shipping costs both ways for replacement service.