Orders placed after 4PM on weekdays will not ship until the next business day. Orders placed after 12pm Fridays will not ship until the following Monday.
Faster shipping methods may be available; just upgrade during checkout.
*Some exclusions apply.
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There are warranties, and then there are warranties. The SAGEMAX Protection Plan, from NEW, is more than a repair service; it is peace of mind. The SAGEMAX Protection Plan covers your audio equipment from failures due to normal wear-and-tear, defects in material and/or workmanship, mechanical and/or electrical breakdowns, power surges, as well as accidental damage from handling.
Other benefits include 2-way shipping to the NEW service facilities, 24/7 toll-free phone support, and zero out-of-pocket expenses.
Click here to see the terms and conditions of the SAGEMAX Protection Plan.
Note: This protection plan is not available to customers in Florida.
It's simple and easy: log onto www.Sagemaxprotectionplan.com, submit your claim, and print a pre-paid shipping label; or call Sagemax and they will send one to you.
No Lemon Policy
If your product requires a fourth qualified repair for the same defect, NEW will replace it with a like model at no additional cost to you - or your original purchase price is refunded (including tax).
In-House Repair Service
If the original manufacturer warranty covers in-house repair service, NEW will honor the in-house service for the duration of this protection plan.