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The AppleCare Help Desk Tools from Apple is a library of Mac OS installation and hardware diagnostic discs. This single-user license is updated quarterly for one full year after purchase. It provides access to Apple's professional online support resources. These include online updates of latest tools and software patches as well as prompt e-mail notification of Apple technical issues.
AppleCare can only be purchased by customers residing in Australia, Canada, France, Germany, Ireland, Italy, Japan, Mexico, Spain, Switzerland, the United States, and the United Kingdom. For more information, including international AppleCare contact information, please click here.