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You have until Feb 1, 2017 to return or exchange items purchased between Nov 1, 2016 and Jan 1, 2017. All other standard return policy conditions apply.
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The Shape Composite Shoulder Pad is for the Shape F3 Composite Support Rig and intended for use with larger-sized cameras such as the F3, EX1, and P2hd, whereas for DSLRs and the C300, the Adjustable Composite Shoulder Pad or the Mini Composite Shoulder Pad would be better.
The pad is compatible with 15mm rods, which attach into the red block atop the pad.