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The ProTek Care Warranty for TriCaster LC-11 Live Controller from NewTek is an extended 1 year warranty that delivers the service and support that pros need. All NewTek products come with a 12 month warranty, and the ProTek Care warranty not only provides renewable and transferable service, but also enhanced benefits.
With a ProTek extended warranty you will receive special expedited service; all ProTek customer calls and emails are answered first giving you priority access to the specialists who can answer your questions, assist in configurations, and provide step-by-step solutions. So if you're a pro that needs personalized solutions and can't afford to wait when calamity strikes, then the ProTek Care is your ticket to peace of mind.
Note: Only valid for products purchased after 10/6/2010, and must have a serial number to activate
Renewable and Transferable
The ProTek Care plan is renewable each year to provide continuing service and support, and is also transferable to a new owner adding lasting value to your equipment.
With a ProTek extended warranty you will receive special expedited service; all ProTek customer calls and emails are answered first, with an average wait time of 5 minutes for phone calls and a guaranteed response in 4 hours for emails. NewTek specialists make answering your questions, assisting you with your configurations, and providing you step-by-step solutions their priority.