aimetis 1-Year Software Maintenance & Support for E7020 Physical Security Appliance

aimetis 1-Year Software Maintenance & Support for E7020 Physical Security Appliance

aimetis 1-Year Software Maintenance & Support for E7020 Physical Security Appliance

B&H # AIM7020M MFR # AIM-7020-M
aimetis 1-Year Software Maintenance & Support for E7020 Physical Security Appliance

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Ship Time: Emailed within 1-3 Business Days

Product Highlights

  • Software Upgrades
  • Maintenance Updates
  • Software Bug Reporting & Fixing
  • Technical Support via Phone & E-mail
  • Access to Product Documentation
  • Access to Technical FAQs Section
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  • 1Description

The aimetis 1-Year Software Maintenance & Support for E7020 Physical Security Appliance is designed for the Symphony Standard Edition software that comes with the E7020 PSA. This service provides the user with quick access to the latest software updates and knowledgebase at no additional charge. With this package, you'll be able to avail of technical support via phone and e-mail in case you have any queries while using the Symphony application.

Technical Support

Technical support via phone, e-mail, and the web to keep your product up and running
3-tier Service Level Agreement (SLA)
Remote assistance

Software Maintenance

Get instant access to the latest software updates for your Symphony VMS Software Standard Edition at no extra charge
Bug identification and reporting
Maintenance updates ensure smooth operation of the application
Short-cycle releases to address product defects
Priority bug fixes for error-free performance

Self-Service Support

Instant access to product-related tools, documentation, and other resources for quickly resolving issues without needing to speak with the technical support staff
Knowledge base and Product Documentation Suite
Look for solutions to your queries on our Technical FAQs section
Technical and Security Alerts to keep your system protected at all times
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  • 1Description

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