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aimetis 1-Year Software Maintenance & Support Renewal License
aimetis 1-Year Software Maintenance & Support Renewal License
B&H # AIM7020MR MFR # AIM-7020-MR
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Product Highlights
- For E7020 Physical Security Appliance
- Software Upgrades
- Maintenance Updates
- Software Bug Reporting & Fixing
- Technical Support via Phone & E-mail
- Access to Product Documentation
- Access to Technical FAQs Section
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- 1Description
The aimetis 1-Year Software Maintenance & Support Renewal License is designed for the Symphony Standard Edition software that comes with the E7020 PSA. This service provides the user with quick access to the latest software updates and knowledgebase at no additional charge. With this package, you'll be able to avail of technical support via phone and e-mail in case you have any queries while using the Symphony application.
Technical Support
- Technical support via phone, e-mail, and the web to keep your product up and running
- 3-tier Service Level Agreement (SLA)
- Remote assistance
Software Maintenance
- Get instant access to the latest software updates for your Symphony VMS Software Standard Edition at no extra charge
- Bug identification and reporting
- Maintenance updates ensure smooth operation of the application
- Short-cycle releases to address product defects
- Priority bug fixes for error-free performance
Self-Service Support
- Instant access to product-related tools, documentation, and other resources for quickly resolving issues without needing to speak with the technical support staff
- Knowledge base and Product Documentation Suite
- Look for solutions to your queries on our Technical FAQs section
- Technical and Security Alerts to keep your system protected at all times
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