Plantronics Savi W720-M Multi-Device Wireless Headset System

Plantronics Savi W720-M Multi-Device Wireless Headset System

Plantronics Savi W720-M Multi-Device Wireless Headset System

B&H # PL8400401 MFR # 84004-01

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Product Highlights

  • Over-the-Head (Binaural)
  • 350' Wireless Range
  • Up to 9 Hours Talk Time
  • SoundGuard DIGITAL
  • One-Touch Call Controls
  • Transfer Audio Between Phones
  • Enhanced Digital Signal Processing (DSP)
  • Noise-Canceling Microphone
  • For Microsoft Lync and OCS 2007 Systems
  • CAT-iq Technology
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Version: Microsoft Lync and OCS 2007

Microsoft Lync and OCS 2007 Unified Communications

Kit Configuration: Base

Base
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$229.99
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Plantronics 84004-01 overview

  • 1Description

The Savi W720-M Multi-Device Wireless Headset System from Plantronics comes with an over-the-head (binaural) headset that offers up to 350 feet of wireless range, so you can easily manage desk phone, PC and mobile phone calls.

With one-touch call answer/end, volume +/-, mute and flash, you can manage calls from any connected device up to 350 feet from the charging base. Transfer audio between headset and mobile phone with a press of a button so you can leave the office and take the mobile call with you.

The Savi W720-M Multi-Device Wireless Headset System lets you easily switch and mix audio between desk phone, PC and mobile phones with one wireless headset system.

The system is optimized for Microsoft Lync and OCS 2007.

With one-touch call answer/end, volume +/-, mute, and flash, you can manage calls from any connected device up to 350' from the charging base. Automatically routes mobile calls to the mobile phone or headset or whichever device is within easy reach. Transfer audio between headset and mobile phone with a press of a button so you can leave the office and take the mobile call with you
The system is optimized for Microsoft Lync and OCS 2007
Advanced wideband audio using CAT-iq technology for high-definition voice quality
Energy-efficient adaptive power system optimizes for range and talk time
Noise-canceling microphone reduces background noise interruptions
Enhanced Digital Signal Processing (DSP) provides more natural voice sounds
Three-way connectivity lets you easily switch and mix audio between desk phone, PC, and mobile phones with one wireless headset system. Ideal for those who use multiple devices
Choose the style that's right for you with several style choices. However, this particular model comes with the over-the-head (binaural) design
With Plantronics Spokes software, you get the added value of:
Call control across multiple softphones
Battery meter conveniently displays headset battery life remaining in PC icon tray
Headset control panel allows for customization of settings, including call notification and related options
UC presence automatically updated when on a call; not only on PC calls, but also when on mobile calls. Feature currently for Microsoft Lync and Skype only
UPC: 017229139688
In the Box
Plantronics Savi W720-M Multi-Device Wireless Headset System
  • WH350 Headset (Binaural)
  • Base and Charge Cradle
  • USB Cable
  • Telephone Interface Cable
  • Power Supply
  • Limited 1-Year Warranty
  • Table of Contents
    • 1Description

    Plantronics 84004-01 specs

    Headset Features Hearing Protection
    Speaker
    Earpiece Design On-Ear
    Listening Mode Binaural
    Connectivity
    Wireless Range 350' / 107 m
    Wireless Technology DECT 6.0 
    Bluetooth 2.1 
    Host Connection 1 x RJ11
    1 x USB Type-A
    Power
    Talk Time 9 Hours
    General
    Encryption Bit Depth 64-Bit
    Physical
    Weight 2.5 oz / 70.9 g (Headset)
    Packaging Info
    Package Weight 1.8 lb
    Box Dimensions (LxWxH) 9.9 x 7.1 x 6.2"

    Plantronics 84004-01 reviews

    Savi W720-M Multi-Device Wireless Headset System is rated 3.9 out of 5 by 91.
    Rated 4 out of 5 by from Great Sound and Volume There are over 100 of these headsets in the call center I work in. Probably 1000 within the building. For the most part, I've never heard a complaint about them. I like the sound and clarity of the speakers. The Wireless is flawless, once you get the headset dialed in. However, I noticed a crack across the top of the headband last week. This week, the headband is split into two parts. It doesn't effect the headset too much, but the fit is compromised slightly. When I mentioned it to my team, 4 out of the 11 had similar issues with their headbands. I guess it's not just me. Anyway, hopefully Plantronics is working on that flaw.
    Date published: 2014-12-17
    Rated 4 out of 5 by from Wish it Supported Stero Bluetooth For Cellphone For starters, I'm very happy I purchased this headset. Saw some mixed reviews, but glad I went for it. Ended up causing my company to buy several of them. PC/Desktop phone integration was a piece of cake. Works great with MS Lync. Easy to pair to my cellphone. Only down side is I can't listen to music from my cellphone to the headset. It currently does not support this feature, only goes through the USB. Would love to see this as a firmware update, so here's crossing my fingers. But that aside, I’d still recommend the headset. I went with the W740-m. Oh, and don't forget to download the Plantronics headset app for your PC. Gives more control over the headset.
    Date published: 2013-05-04
    Rated 3 out of 5 by from w730 and w740 5 out of 10, 10 being the best. The w730 ear style is more comfortable than the w740 ear style. I cannot wear the w740 in my ear all day, but can the w730. The Bluetooth communication is between the base and cell phone, not the earpiece and cell phone, thus limits the ability to walk around holding the cell phone. Downgraded the features score because of this Bluetooth "feature?". I cannot take the earpiece with me in the car or when working from home. I also dislike that I CANNOT use the Bluetooth to communicate directly with the PC. I have to use the USB cable. It is one-more-cable that adds to the cable mess.
    Date published: 2013-04-25
    Rated 5 out of 5 by from I wish I'd purchased the W730 sooner. I originally purchased this to only replace my office handset which I was tired of wedging between my shoulder and ear. I thought that the PC connectivity and Bluetooth were features that I'd never use, but now I find myself using them all the time. The W730 has replaced my handset, computer earphone and makes using my cell at my desk simple. I'm very picky about ear buds and hate to constantly adjust them when they have that "loose" feeling. With the provided silicone ear buds, the headset fits like a glove. I have no bouncing or slipping at all. I have some hearing loss, but with the free Plantronics software, I’ve been able to adjust tone settings to make understanding callers easier than ever before. Granted this system may be somewhat expensive, but with all it offers I find it an excellent value.
    Date published: 2013-01-15
    Rated 1 out of 5 by from Good phone, one big problem... The phone is comfortable, audio quality seems to be good on inbound and outbound side. One problem, not small: when using the headset with Polycom VVX310 phone with EHS adapter, the headset hangs up every time after 60 seconds. (This doesn't happen when using mobile phone.) I've timed it several times. Quite an annoying feature when having a phone conversation. Unless this attribute can be fixed, the headset is absolutely useless for desktop phone calls. Any direction you can give with this issue would be greatly appreciated!
    Date published: 2015-02-23
    Rated 1 out of 5 by from Constant connection failures. I use this at work and it is nothing but problems. Hope you don't have more than 2 hours of consecutive meetings, it will not last much longer. Additionally on occasion it will simply not connect with my computer or phone. I have not found a solution that works (tried: reset power on headset stand, re-docking headset, re-dial into meeting, kill Lync process and restart it) aside from rebooting the whole machine and crossing my fingers hoping this will resolve. Sometimes it does. Sometimes. for such an expensive product, this should just work.
    Date published: 2015-03-26
    Rated 1 out of 5 by from Keeps changing the way it works Have owned the 740-M for 6 months now and it has been nothing but trouble. Pairing it with mobile phone was a daily exercise that I finally gave up on. Using it with a Polycom CX600 and sometimes it works and others not at all. Recently it has changed so that it either must run through the headset and the CX600 will not ring or bypass it so that the CX600 will ring but I can’t use the 740 on the call. My coworker is experiencing the same problems and support did not help her at all. I tried to contacting chat support and all they told me to do was uninstall and reinstall (with a reboot to insure that I was disconnected from chat). It would be so nice to have a product that just worked considering that it is “optimized of Lync” and is reported to support the type of phones that we have.
    Date published: 2015-02-09
    Rated 5 out of 5 by from Great headset... Superb features. Have had this headset for nearly a year. Have gone through other wired Plantronics, Other Brands, Gaming Headsets and more in search of what I deem is the "perfect" headset. Had to be light, wireless, I was tired of Bluetooth as with iMacs as my call centre machine not the greatest sound... and did not want a wired headset. The SAVI 745 filled the bill. Feather light... DECT connectivity allows me to wander around the office and with clarity and security. Additionally with the HOT SWAP capability for the batteries... it runs non-stop. OK.. so NOTHING is perfect. I have a big head... and the 3 different configurations for over the ear, behind the head or traditional headband are problematic. I would love to use the over the ear, but do not like the hard plastic loop and none of the 3 included fit me well. So use the Behind the Head band. That issue notwithstanding, this is a great headset and I firmly and unreservedly recommend it.
    Date published: 2018-08-03
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