| | | How likely is it that you would recommend B&H Photo to a family member, friend or acquaintance? | |
| Please rate your overall satisfaction with this B&H return experience. | |
| The reason I contacted B&H was for which of the following: | | | |
| Please indicate how strongly you agree or disagree with the following statement about the overall return/exchange process: |
| The return or exchange process was completed in a timely manner. | |
| Did a B&H Return Department Representative contact you concerning your return or exchange? | | |
You indicated that a Return Department representative contacted you.
Please let us know how strongly you agree or disagree with the following statement :
(*You may check the "N/A" option for questions which did not apply to your experience, or if you do not know)
|
| The Return Department representative acted in a courteous manner | |
| The Return Department representative showed a sufficient amount of knowledge to address your issue | |
| |
| |
| |