Returns Survey

How likely is it that you would recommend B&H Photo to a family member, friend or acquaintance?
Please rate your overall satisfaction with this B&H return experience.
The reason I contacted B&H was for which of the following:
Please indicate how strongly you agree or disagree with the following statement about the overall return/exchange process:
The return or exchange process was completed in a timely manner.
Did a B&H Return Department Representative contact you concerning your return or exchange?
You indicated that a Return Department representative contacted you.

Please let us know how strongly you agree or disagree with the following statement :
(*You may check the "N/A" option for questions which did not apply to your experience, or if you do not know)

The Return Department representative acted in a courteous manner
The Return Department representative showed a sufficient amount of knowledge to address your issue
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Thank you for taking the time to offer us your feedback!

Click here to view the Official Rules and Regulations
See a list of previous winners

*Please note: Although we take great measures to review all feedback submitted to us,
we may not be able to immediately respond to your comments.
If you require assistance, please contact our Customer Service Department by calling
(800) 221-5743 or (212) 239-7765 or by sending an email to [email protected]