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REVIEW SNAPSHOT®

by PowerReviews
SonyAlpha a7S Mirrorless Digital Camera
 
4.5

(based on 114 reviews)

Ratings Distribution

  • 5 Stars

     

    (78)

  • 4 Stars

     

    (26)

  • 3 Stars

     

    (5)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (3)

92%

of respondents would recommend this to a friend.

Pros

  • Good in low light (91)
  • Compact (78)
  • Easy to use (65)
  • Great resolution (50)
  • Large clear LCD (47)

Cons

  • Short battery life (60)
  • Complicated controls (11)
  • No image stabilization (5)
  • Lag / shutter delay (4)

Best Uses

  • Video (75)
  • Low light (72)
  • Travel (52)
  • Weddings (43)
  • Family photos (28)
    • Reviewer Profile:
    • Pro photographer (54), Semi-pro photographer (30), Photo enthusiast (14)
    • Was this a gift?:
    • No (97)

Most Liked Positive Review

 

we test a pre-release A7s, impresive!!

Hello, my name is Gerardo Campos of Geco Films.
We have been one of the few that have had the chance of testing the new photo and video camera SONY A7S. You...Read complete review

Hello, my name is Gerardo Campos of Geco Films.
We have been one of the few that have had the chance of testing the new photo and video camera SONY A7S. You can find our test in vimeo under this name: "sony A7s test geco english subtitles"
This is the new camera that has a 4K sensor, with a 4K output
It does NOT record internally in 4K
One of its main features is its light sensibility.
There are some reviews going around on internet, but we wanted to do our own testing.
We filmed simple shots on the street, since we didn´t have the camera for much time.
We also tested its slow motion performance, since this camera can work up to 120 fps in 720p mode.
The camera is small and very light
Easy to maneuver
The Menu is fairly well distributed.
This camera´s light sensibility is phenomenal
We have some images here. I will show you what we captured on the screen and how the camera delivers the image.
This camera reaches 409.000 ISO, which is insane.
We tested it in 409000 ISO, but the truth is that we didn´t find anything dark enough to shoot in that setting without burning.
I´ll show you some nighttime images of buildings
The image can be recovered since the camera has a very wide dynamic range
More than 15 stops points of dynamic range
You can notice this when recovering the scene.
When you have a burnt or clipped image, although it seems to be unrecoverable. In post production, as you reduce brightness and highlights you will see how much information is held within the image.
You can recover invisible image data which may be useful.
Obviously the camera is noisy in 409.000 ISO, inappropriate for high quality use. However the image could be usable up to 50.000 ISO or maybe even 102.000 ISO, if it were later filtered with Denoise or Neat Video.
It could be useful in a wide range of instances. Such as documentaries were the camera is used in night vision avoiding infra red. In scenes were animals or insects are photophobic.
This camera would be great for those circumstances.
It is a small camera, so its transportation is optimum.
It is light weight and you can use which ever lens you chose.
You would only need a small tripod, nothing sophisticated and you would be set to work in scenes with no light at all. It is impressive!
You can find our test in vimeo under this name: "sony A7s test geco english subtitles"

VS

Most Liked Negative Review

 

Great Camera Overshadowed By Inexcusable Sony Service

As a professional documentary, corporate, portrait, industrial/manufacturing and sports photographer for nearly a decade, I depend on my camera equipment as a tool to make images for my clients. When my...Read complete review

As a professional documentary, corporate, portrait, industrial/manufacturing and sports photographer for nearly a decade, I depend on my camera equipment as a tool to make images for my clients. When my equipment needs adjusting or repairs, I depend on the manufacturer to stand behind their products and give good customer service. I've been a Canon user since my first digital camera and Canon has always stood behind their product, giving good customer service. In January 2015, I purchased a Sony a7S to use in low light situations, as a 3rd body and as a fun camera to always have with me. In my experience, I believe there is so much going for the a7S and the whole a7 series of cameras however, there is one devastating fatal flaw.

The Good, The Bad and The Ugly

The Good

As all the camera reviews state, the low light performance of the a7S is incredible. It's 2+ stops better than my Canon 5D3. Files up to ISO 25,800 are very usable with comparatively minimal noise reduction. Sony has managed to make a camera with all the advantages of a full frame sensor in a small, lightweight size. The camera's sensor, processor and software create beautiful image files. At first I had reservations about the electronic viewfinder but after using the camera for a few days, I found it to be bright and accurate which was great because I prefer to hold the camera to my eye rather than use the LCD back. The silent shooting mode is very nice, especially for use on movie sets although, under many indoor lighting situations, severe banding occurs. The whole a7 series is designed to use lens adapters (I use one from Fotodiox) so photographers can enjoy a wide variety of current and vintage non-Sony lenses. My colleagues use Leica, Contax, Zeiss and other premium manual focus lenses. I've chosen to use old Nikkor lenses I had on hand from my 35mm film days and Sony's focus peaking helps to show what is and what isn't in focus.

For several months, I thought that my little a7S was close to being the ultimate camera and was seriously considering getting an a7R...that is, until I needed to have my camera serviced.

The Bad

On June 21, 2015, it was 85 degrees outdoors with high humidity...a fairly typical summer day in the Midwest. I was photographing a Converse One Star World Tour Demo event at a local skatepark. There wasn't a breeze and it felt much hotter on the concrete. Like everyone else, I was sweating and happened to sweat a little on my a7S. After a while, the electronic viewfinder stopped working properly. The image was dim with static and occasionally, a pink line would cycle through. Because I was using manual focus lenses and it was bright out, I needed to see through the viewfinder so when it quit working properly, my day of shooting was over.

When I got home, I put the camera in a ziplock bag with silica gel pack. The camera worked fine for a while but when introduced into humid environments like abandoned buildings while urban exploring or just an average summer day, the camera would act up again. Eventually, the viewfinder worked consistently but the issue moved to the shutter speed. It would get stuck on a narrow range of speeds...usually it was somewhere between 1/800 - 1/1600. Because I came to rely on this camera, I found a workaround by adjusting the ISO up or down depending on the level of light.

In October, I shot a corporate national conference and all the meetings and events were indoors. With the shutter stuck at a fast speed, a high ISO was required and that meant more noise in the images. It was time to send the body in for repairs.

"We have been in business for 58 years and it is our goal to make your service experience a positive one." - From Precision Camera's Oct. 28 confirmation email

The Ugly

I found out the hard way that there's a huge difference between Canon's factory service department and Sony's contracted service company, Precision Camera.

Sony's website indicates that Precision Camera was Sony's official repair company. I thought it was weird that Sony didn't have their own service department like Canon and Nikon. I filled out the required online form explaining the issues with my camera, gave them my credit card number which authorized them to charge $384.45 for services and expected to get my camera back repaired, cleaned and ready to use, just like my experience had been with Canon.

Precision received my camera on October 28. Twelve days later, I see that my camera has been flagged so I called to find out what was going on. After two conversations with low level people who answer the phones, I was finally able to speak with Mia, a manager on Nov. 11.

She said that the service department saw "internal corrosion" and that they were not going to fix the camera. She did not know how much "internal corrosion" there was, nor did she know where it was. She asked if the camera was ever in the rain or had water splashed on it. I was up front when I told her about shooting with the camera up to my eye on a hot humid day and I sweated on it a little. She continued to refuse to authorize repairs and said my only recourse was to talk to Sony.

While Precision's customer service and repair was lacking, the speed at which they returned my camera was impressive. It was at my front door on Nov. 12.

- Nov. 18 11:54 CST - I called Sony's customer service number, 888-222-7669, and spoke with Larry. After I explained my situation, he said he'd "escalate the customer service request" and "someone should call in 24 - 48 hours".

- Nov. 20 4:11 CST - After not hearing back within Sony's timeframe, I called and spoke with Mark. After explaining my situation which he said he could see on his screen, he set said he'd set my request to "high priority" but that I "should have already heard back". I received a call from an odd number...102-796-3360. I answered but there was no one there. A minute later, it happened again with no one on the other end. I looked up area code 102 and it wasn't listed as coming from the US. Soon after, I received an email from Marge whose title was "Sony National Customer Relations" saying that she'd tried to contact me and assigned my case a number. I quickly returned her email but to date, haven't received a reply.
- Nov. 20 5:45 CST - I called the Sony service number again, hoping to speak with Marge and got Larry who I spoke with two days earlier. What are the chances I'd call a huge international company like Sony and the same person would answer the phone? He said that Sony would not repair the camera. After I insisted on talking to a manager, he put in that request and said one would call me within 24 hours.

- Nov. 23 3:01 CST - After not hearing back within Sony's timeframe again, I called the service number and talked to Alex. He said that on Nov. 22, Sony had emailed Precision to request a diagnosis of the service needed to fix the camera and quote on the repair. He read the email which said that Precision had replied to their request and determined it "would cost too much to repair", even though there was not an actual amount quoted. I also asked about the 102 area code. He said that "customer relations uses internet phone lines" so that may be why the area code isn't listed as being from the US.

- Nov. 23 3:08 CST - I received a call from Molly soon after my call with Alex was completed. She identified herself as being with "customer relations". If my previous calls weren't with people in the customer relations department, who were those people? She repeated what Alex had told me, that Precision determined it was too expensive to fix my camera. The strange thing is that to my knowledge, Precision never gave me a quote to repair the camera. Further, Precision said they wouldn't fix the camera, not that they couldn't...big difference. Molly apologized multiple times and said that Sony would not repair my camera because it would "cost too much" and that "it was out of warranty". Since when does "out of warranty" mean a company should stop servicing their products leaving their customers stuck with expensive equipment that doesn't work? I've sent two generations old camera bodies and lenses back to Canon for their factory service with no issues. My friends who use Nikon have had the same experience with Nikon factory service. Sony and their contracted service provider, Precision's refusal to service equipment out of warranty falls well short of general industry wide customer service practices. I requested that Molly transfer me to her manager but she said that there was no one higher in the company I could talk to. Was she the CEO or a board member? Doubtful because she seemed to be reading off a script...when the customer says X, reply Y and try to move on to the next call. This scheme is common with companies who contract their customer service to other companies (usually in other countries), hoping their customer complaints go away instead of providing customer service.

I had run into a solid customer service brick wall and she needed to get her call quota in for the day.

The call lasted 17 minutes 51 seconds before Molly shockingly hung up on me.

(Hopefully Not) The End

Even though the a7S is advertised as professional grade, whatever weather resistance the camera has, it isn't adequate. Over the years, I've used my Canon 1D3, 1D4, 5D, 5D2 and 5D3 bodies in some of the most extreme conditions. From ambient temperatures of over 110 degrees to downpours to blizzards to being exposed to severe helicopter vibrations in a warzone, my Canons have held up very well. When there is an issue, Canon has stood behind their products with good customer service. In contrast with my first experience with Sony, the company falls well short.

Sony has created a potentially great line of cameras that could change the entire industry. However, Sony/Precision's customer service is so completely inadequate, it's their Achilles heel and the fatal flaw in the a7 line of cameras. Sony has put itself at the mercy of Precision, a contracted service company who is clearly more concerned with lowering service costs than providing good customer service. Does this mean that Sony has surrendered customer retention in favor of just trying to get a constant stream of new customers?

Does the a7S II have better weather resistance? How about the other Alpha series cameras? Sony's website doesn't say so.

I believe that Sony is capable of doing much better and I hope they prove me right.

But in the mean time, the a7S is a great camera while it works but an expensive paperweight because of poor to non-existent service from Sony/Precision when it doesn't.

UPDATE - January 2, 2016

After sharing my Sony/Precision service experience in multiple places online on November 30, Cyber Monday, I received a phone call from Johnny Pham, a Sony service employee. While I suspected that the people working at the Sony service switchboard were contracted workers, it was good to finally speak to someone who actually worked at Sony.

Johnny apologized for the issues I was having with my camera and getting it repaired through Precision Camera. We had a great conversation about industry standard service as set by Canon and Nikon. We talked about how if Sony wanted to compete in the professional photography market with their Alpha series cameras, they would need to provide great service to their professional customers who use their cameras in conditions other than birthday parties, Bar Mitzvahs and family photos. He indicated that Sony was making an effort to do that. He asked that if Sony provided good service, if I would take down my poor reviews and when I questioned that, he quickly backtracked and asked if I would update them. I agreed to do that.

He emailed a shipping label to send the camera back in on December 1. Precision took a second look at it and Sony/Precision AGAIN said that they wouldn't repair it.

After waiting for my camera to be sent back, I called Johnny and asked when I was going to get my camera back. He said he didn't realize that Precision was still hanging on to it and he will have it shipped to my home. He offered to sell me another A7S for 30% off retail. He quickly jumped to 40% off and now currently, the offer is at 50% off retail price.

I just wanted my camera repaired, not negotiate back and forth like I was at a used car lot.

On December 14, I finally received my A7S. When I opened the package and tested the camera, I was shocked and extremely disappointed when it flashed: Camera Error. Turn power off then on. It flashed the message when the camera was both on and off. The only way to stop it was to take the batteries out. There were no other functions working.

After all the phone calls, emails and twice sending my A7S to Precision Camera, my camera went from partially working to completely bricked and unusable while in Precision's possession!

I contacted Johnny immediately and he sent another shipping label later that day. I sent the camera in for a third time and shockingly, Sony refused to repair it AGAIN!

Sony's position is that electronic equipment will fail sooner or later.

So after Precision "looked" at my A7S two times, it went from partially working to completely bricked...after looking at it a third time, Sony determined that this is a completely normal situation and was not going to repair or replace it.

THIS IS INEXCUSABLE AND COMPLETELY UNACCEPTABLE.

It seems like Sony is stuck in a mindset where they expect the customer to replace a broken camera rather than repair it. My professional peers and colleagues don't do that. As expensive as pro equipment is, I doubt that's the prevailing practice anywhere. Further, the weather sealing in the A7S is weak or non-existent. This design flaw is the basis of my camera problems. Sony and Precision, they refuse to acknowledge that and Sony doesn't advertise the new models of Alphas with better weather sealing so I can only assume the same issue exists.

Based on my experience, professional and semi-professional photographers should stay away from Sony cameras because their service is awful. Amateurs, if you absolutely have to buy a Sony camera, get a cheap model because it will be less expensive to replace. Better yet, get a Canon or Nikon because unlike Sony, they stand behind their products.

Sony can and should do better. In the mean time, I do not recommend buying a Sony camera.

Reviewed by 114 customers

Displaying reviews 1-20

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5.0

Love it

By Piti

from san juan, pr

Verified Buyer

Comments about Sony Alpha a7S Mirrorless Digital Camera:

Just changed from canon 5d mark ii because i was shooting more video than before and have no complains about this sony a7s. Even though im keeping my canon for stills my sony is now the go to camera for video. glad i made the chice.

 
4.0

Love it

By Holly

from Butler, Pa

Verified Buyer

Comments about Sony Alpha a7S Mirrorless Digital Camera:

My only negative comment is that I picture size was larger. Video quality is outstanding!

(17 of 17 customers found this review helpful)

 
2.0

Best camera Ive used- Worst service I've ever experienced.

By Stanislaw Robert Luberda

from Milwaukee WI

About Me Pro Photographer

Verified Reviewer

Pros

  • Good in Low Light
  • Large Clear LCD
  • Small / Compact

Cons

  • Complicated Menu
  • Short Battery Life
  • Terrible Support

Best Uses

  • Indoors/Low Light
  • Sports/Action
  • Travel
  • Video
  • Weddings/Events

Comments about Sony Alpha a7S Mirrorless Digital Camera:

Im a video guy and I love using DSLR and Mirrorless cams when i travel so I don't get excess attention when filming, I also shoot corporate/ interview. and events. I tend to shoot at night/ dark environments and have come from the world of Canon cameras. The features and quality of image and color make canon seem like they havent done anything new in 10 years (spoiler: they really havent). What everyone says about the sensitivity in the dark is true! I still use Canon glass on mine with an adapter and record in 4k using an atomos assassin. The menu can be a little tricky but what sold me on this instead of other 4k- video solutions is the modular nature of this. Can use it as a camera, a video recorder, a 4k rig etc. Which brings me to my main point.

Sony Repair and customer service is the absolute worst I've ever experienced.

Sony does NOT repair or service any of their cameras but has a third party called precision camera service their cameras.

I was filming one day and setting up my 4k rig with dtaps and somehow got a power spike through the assassin and it fried my assassin (which Atomos covered under warranty and have been nothing short of AMAZING) and also in the process friend my hdmi cord as well as the HDMI port on my a7s.

After finding out the my camera was "technically no longer under warranty" sony told me my only option for repair was a company called precision camera. After going to the website they had a diagnosis and repair fee of around 300. So that sucks but what were my other options? So I sent it off on January 9th . They received it and told me that it needed a repair but the new price was 376! that was almost an extra hundred dollars to fix and I asked well what was it for and after some back and forth the said it was for shipping back to me etc and insurance. However on the website it says All of that was included in the original price.

Whatever Fine- Im losing work time because I dont have my camera and agreed to the fee. another 10 days go by and I check the status of the repair. On the website it says its on hold during repair and I call them up. They say "nope everything is fine it should be finished repaired today." I ask are you sure? I just want my camera back and am assured again that its being repaired and that the delay must have just been a website error.

About 2 hours later I receive another call saying the NEW repair price is just shy of $600 for repair! How is this possible? I got 3 different repair prices from them and my repair had been delayed.

I'm told the part is very expensive and they need to replace the main board and i ask Why is the Price of repair listed for the a7s under 300 on the website. its been weeks and the price keeps increasing.

I understand the price of parts may be high and if I had known that from the beginning I would have looked into other options but I felt like my camera was being held hostage and the repair price kept increasing.

I filed a complaint with the better business bureau and got a call from another manager over at precision camera. Eventually i had the camera repaired for the quoted price. Total time was almost a full month from sent off to returned repair.

This was my first experience with sony support and its going to be my last. The absolute hassle of dealing with multiple people in different parts of the country to get a repair like this was a terrible experience and has tarnished my view of sony and their quality of service.

For as much as i love this camera and the things I can do with it- its no where near worth the hassle of repairing again. Sony really needs to get its act together. I've never had issues anywhere near this with canon nikon or jvc. I've been really burned from this experience, and would not recommend any sony product in the future because of my experiences.

  • Was this a gift?:
  • No

(289 of 306 customers found this review helpful)

 
1.0

Great Camera Overshadowed By Inexcusable Sony Service

By Phil Peterson

from Kansas City

About Me Pro Photographer

Verified Reviewer

Pros

  • Good in Low Light
  • Large Clear LCD
  • Small / Compact

Cons

    Best Uses

      Comments about Sony Alpha a7S Mirrorless Digital Camera:

      As a professional documentary, corporate, portrait, industrial/manufacturing and sports photographer for nearly a decade, I depend on my camera equipment as a tool to make images for my clients. When my equipment needs adjusting or repairs, I depend on the manufacturer to stand behind their products and give good customer service. I've been a Canon user since my first digital camera and Canon has always stood behind their product, giving good customer service. In January 2015, I purchased a Sony a7S to use in low light situations, as a 3rd body and as a fun camera to always have with me. In my experience, I believe there is so much going for the a7S and the whole a7 series of cameras however, there is one devastating fatal flaw.

      The Good, The Bad and The Ugly

      The Good

      As all the camera reviews state, the low light performance of the a7S is incredible. It's 2+ stops better than my Canon 5D3. Files up to ISO 25,800 are very usable with comparatively minimal noise reduction. Sony has managed to make a camera with all the advantages of a full frame sensor in a small, lightweight size. The camera's sensor, processor and software create beautiful image files. At first I had reservations about the electronic viewfinder but after using the camera for a few days, I found it to be bright and accurate which was great because I prefer to hold the camera to my eye rather than use the LCD back. The silent shooting mode is very nice, especially for use on movie sets although, under many indoor lighting situations, severe banding occurs. The whole a7 series is designed to use lens adapters (I use one from Fotodiox) so photographers can enjoy a wide variety of current and vintage non-Sony lenses. My colleagues use Leica, Contax, Zeiss and other premium manual focus lenses. I've chosen to use old Nikkor lenses I had on hand from my 35mm film days and Sony's focus peaking helps to show what is and what isn't in focus.

      For several months, I thought that my little a7S was close to being the ultimate camera and was seriously considering getting an a7R...that is, until I needed to have my camera serviced.

      The Bad

      On June 21, 2015, it was 85 degrees outdoors with high humidity...a fairly typical summer day in the Midwest. I was photographing a Converse One Star World Tour Demo event at a local skatepark. There wasn't a breeze and it felt much hotter on the concrete. Like everyone else, I was sweating and happened to sweat a little on my a7S. After a while, the electronic viewfinder stopped working properly. The image was dim with static and occasionally, a pink line would cycle through. Because I was using manual focus lenses and it was bright out, I needed to see through the viewfinder so when it quit working properly, my day of shooting was over.

      When I got home, I put the camera in a ziplock bag with silica gel pack. The camera worked fine for a while but when introduced into humid environments like abandoned buildings while urban exploring or just an average summer day, the camera would act up again. Eventually, the viewfinder worked consistently but the issue moved to the shutter speed. It would get stuck on a narrow range of speeds...usually it was somewhere between 1/800 - 1/1600. Because I came to rely on this camera, I found a workaround by adjusting the ISO up or down depending on the level of light.

      In October, I shot a corporate national conference and all the meetings and events were indoors. With the shutter stuck at a fast speed, a high ISO was required and that meant more noise in the images. It was time to send the body in for repairs.

      "We have been in business for 58 years and it is our goal to make your service experience a positive one." - From Precision Camera's Oct. 28 confirmation email

      The Ugly

      I found out the hard way that there's a huge difference between Canon's factory service department and Sony's contracted service company, Precision Camera.

      Sony's website indicates that Precision Camera was Sony's official repair company. I thought it was weird that Sony didn't have their own service department like Canon and Nikon. I filled out the required online form explaining the issues with my camera, gave them my credit card number which authorized them to charge $384.45 for services and expected to get my camera back repaired, cleaned and ready to use, just like my experience had been with Canon.

      Precision received my camera on October 28. Twelve days later, I see that my camera has been flagged so I called to find out what was going on. After two conversations with low level people who answer the phones, I was finally able to speak with Mia, a manager on Nov. 11.

      She said that the service department saw "internal corrosion" and that they were not going to fix the camera. She did not know how much "internal corrosion" there was, nor did she know where it was. She asked if the camera was ever in the rain or had water splashed on it. I was up front when I told her about shooting with the camera up to my eye on a hot humid day and I sweated on it a little. She continued to refuse to authorize repairs and said my only recourse was to talk to Sony.

      While Precision's customer service and repair was lacking, the speed at which they returned my camera was impressive. It was at my front door on Nov. 12.

      - Nov. 18 11:54 CST - I called Sony's customer service number, 888-222-7669, and spoke with Larry. After I explained my situation, he said he'd "escalate the customer service request" and "someone should call in 24 - 48 hours".

      - Nov. 20 4:11 CST - After not hearing back within Sony's timeframe, I called and spoke with Mark. After explaining my situation which he said he could see on his screen, he set said he'd set my request to "high priority" but that I "should have already heard back". I received a call from an odd number...102-796-3360. I answered but there was no one there. A minute later, it happened again with no one on the other end. I looked up area code 102 and it wasn't listed as coming from the US. Soon after, I received an email from Marge whose title was "Sony National Customer Relations" saying that she'd tried to contact me and assigned my case a number. I quickly returned her email but to date, haven't received a reply.
      - Nov. 20 5:45 CST - I called the Sony service number again, hoping to speak with Marge and got Larry who I spoke with two days earlier. What are the chances I'd call a huge international company like Sony and the same person would answer the phone? He said that Sony would not repair the camera. After I insisted on talking to a manager, he put in that request and said one would call me within 24 hours.

      - Nov. 23 3:01 CST - After not hearing back within Sony's timeframe again, I called the service number and talked to Alex. He said that on Nov. 22, Sony had emailed Precision to request a diagnosis of the service needed to fix the camera and quote on the repair. He read the email which said that Precision had replied to their request and determined it "would cost too much to repair", even though there was not an actual amount quoted. I also asked about the 102 area code. He said that "customer relations uses internet phone lines" so that may be why the area code isn't listed as being from the US.

      - Nov. 23 3:08 CST - I received a call from Molly soon after my call with Alex was completed. She identified herself as being with "customer relations". If my previous calls weren't with people in the customer relations department, who were those people? She repeated what Alex had told me, that Precision determined it was too expensive to fix my camera. The strange thing is that to my knowledge, Precision never gave me a quote to repair the camera. Further, Precision said they wouldn't fix the camera, not that they couldn't...big difference. Molly apologized multiple times and said that Sony would not repair my camera because it would "cost too much" and that "it was out of warranty". Since when does "out of warranty" mean a company should stop servicing their products leaving their customers stuck with expensive equipment that doesn't work? I've sent two generations old camera bodies and lenses back to Canon for their factory service with no issues. My friends who use Nikon have had the same experience with Nikon factory service. Sony and their contracted service provider, Precision's refusal to service equipment out of warranty falls well short of general industry wide customer service practices. I requested that Molly transfer me to her manager but she said that there was no one higher in the company I could talk to. Was she the CEO or a board member? Doubtful because she seemed to be reading off a script...when the customer says X, reply Y and try to move on to the next call. This scheme is common with companies who contract their customer service to other companies (usually in other countries), hoping their customer complaints go away instead of providing customer service.

      I had run into a solid customer service brick wall and she needed to get her call quota in for the day.

      The call lasted 17 minutes 51 seconds before Molly shockingly hung up on me.

      (Hopefully Not) The End

      Even though the a7S is advertised as professional grade, whatever weather resistance the camera has, it isn't adequate. Over the years, I've used my Canon 1D3, 1D4, 5D, 5D2 and 5D3 bodies in some of the most extreme conditions. From ambient temperatures of over 110 degrees to downpours to blizzards to being exposed to severe helicopter vibrations in a warzone, my Canons have held up very well. When there is an issue, Canon has stood behind their products with good customer service. In contrast with my first experience with Sony, the company falls well short.

      Sony has created a potentially great line of cameras that could change the entire industry. However, Sony/Precision's customer service is so completely inadequate, it's their Achilles heel and the fatal flaw in the a7 line of cameras. Sony has put itself at the mercy of Precision, a contracted service company who is clearly more concerned with lowering service costs than providing good customer service. Does this mean that Sony has surrendered customer retention in favor of just trying to get a constant stream of new customers?

      Does the a7S II have better weather resistance? How about the other Alpha series cameras? Sony's website doesn't say so.

      I believe that Sony is capable of doing much better and I hope they prove me right.

      But in the mean time, the a7S is a great camera while it works but an expensive paperweight because of poor to non-existent service from Sony/Precision when it doesn't.

      UPDATE - January 2, 2016

      After sharing my Sony/Precision service experience in multiple places online on November 30, Cyber Monday, I received a phone call from Johnny Pham, a Sony service employee. While I suspected that the people working at the Sony service switchboard were contracted workers, it was good to finally speak to someone who actually worked at Sony.

      Johnny apologized for the issues I was having with my camera and getting it repaired through Precision Camera. We had a great conversation about industry standard service as set by Canon and Nikon. We talked about how if Sony wanted to compete in the professional photography market with their Alpha series cameras, they would need to provide great service to their professional customers who use their cameras in conditions other than birthday parties, Bar Mitzvahs and family photos. He indicated that Sony was making an effort to do that. He asked that if Sony provided good service, if I would take down my poor reviews and when I questioned that, he quickly backtracked and asked if I would update them. I agreed to do that.

      He emailed a shipping label to send the camera back in on December 1. Precision took a second look at it and Sony/Precision AGAIN said that they wouldn't repair it.

      After waiting for my camera to be sent back, I called Johnny and asked when I was going to get my camera back. He said he didn't realize that Precision was still hanging on to it and he will have it shipped to my home. He offered to sell me another A7S for 30% off retail. He quickly jumped to 40% off and now currently, the offer is at 50% off retail price.

      I just wanted my camera repaired, not negotiate back and forth like I was at a used car lot.

      On December 14, I finally received my A7S. When I opened the package and tested the camera, I was shocked and extremely disappointed when it flashed: Camera Error. Turn power off then on. It flashed the message when the camera was both on and off. The only way to stop it was to take the batteries out. There were no other functions working.

      After all the phone calls, emails and twice sending my A7S to Precision Camera, my camera went from partially working to completely bricked and unusable while in Precision's possession!

      I contacted Johnny immediately and he sent another shipping label later that day. I sent the camera in for a third time and shockingly, Sony refused to repair it AGAIN!

      Sony's position is that electronic equipment will fail sooner or later.

      So after Precision "looked" at my A7S two times, it went from partially working to completely bricked...after looking at it a third time, Sony determined that this is a completely normal situation and was not going to repair or replace it.

      THIS IS INEXCUSABLE AND COMPLETELY UNACCEPTABLE.

      It seems like Sony is stuck in a mindset where they expect the customer to replace a broken camera rather than repair it. My professional peers and colleagues don't do that. As expensive as pro equipment is, I doubt that's the prevailing practice anywhere. Further, the weather sealing in the A7S is weak or non-existent. This design flaw is the basis of my camera problems. Sony and Precision, they refuse to acknowledge that and Sony doesn't advertise the new models of Alphas with better weather sealing so I can only assume the same issue exists.

      Based on my experience, professional and semi-professional photographers should stay away from Sony cameras because their service is awful. Amateurs, if you absolutely have to buy a Sony camera, get a cheap model because it will be less expensive to replace. Better yet, get a Canon or Nikon because unlike Sony, they stand behind their products.

      Sony can and should do better. In the mean time, I do not recommend buying a Sony camera.

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      (1 of 2 customers found this review helpful)

       
      4.0

      Great Camera with a few exceptions.

      By Kyle

      from Madison, WI

      About Me Pro Photographer

      Verified Reviewer

      Pros

      • Good Battery Life
      • Good in Low Light
      • Great Resolution

      Cons

        Best Uses

        • Video

        Comments about Sony Alpha a7S Mirrorless Digital Camera:

        I love this camera, the low light is phenomenal and the picture quality is great as well, but there are a few negatives. - Lens support, there are no f/2.8 FE zoom lens' and you need a $[$] adaptor to use canon, which doesn't work very well.- Confusing menu layout, some functions don't work in different modes. For example in Manual mode you can do a custom WB by taking a picture, it is great, but not in movie mode....- Color science, this camera is near impossible to match with a canon dslr, even in slog2 I have not been able to get accurate skin tones.- LCD, I do not understand this design at all, it only tilts up and down and is very flimsy, canon does it right with the swivel LCD, there are times where you cannot be directly behind the camera and then you have no way to see what you are shooting.All of that said this is a great camera for weddings, BTS, documentaries, and any run and gun style shooting.

        • Was this a gift?:
        • No

        (38 of 44 customers found this review helpful)

         
        1.0

        Great Camera - Poor Service From Sony/Precision

        By Phil The Photographer

        from Kansas City

        About Me Pro Photographer

        Verified Reviewer

        Pros

        • Easy to Use
        • Fast Shutter Speed
        • Good in Low Light
        • Great Resolution
        • Large Clear LCD
        • Small / Compact

        Cons

        • Bad Sony Customer Service
        • Not Weather Resistant

        Best Uses

        • Corporate Events
        • Family Photos
        • Indoors/Low Light
        • Portraiture
        • Travel
        • Weddings/Events

        Comments about Sony Alpha a7S Mirrorless Digital Camera:

        As a professional documentary, corporate, portrait, industrial/manufacturing and sports photographer for nearly a decade, I depend on my camera equipment as a tool to make images for my clients. When my equipment needs adjusting or repairs, I depend on the manufacturer to stand behind their products and give good customer service. I've been a Canon user since my first digital camera and Canon has always stood behind their product, giving good customer service. In January 2015, I purchased a Sony a7S to use in low light situations, as a 3rd body and as a fun camera to always have with me. In my experience, I believe there is so much going for the a7S and the whole a7 series of cameras however, there is one devastating fatal flaw.The Good, The Bad and The UglyThe GoodAs all the camera reviews state, the low light performance of the a7S is incredible. It's 2+ stops better than my Canon 5D3. Files up to ISO 25,800 are very usable with comparatively minimal noise reduction. Sony has managed to make a camera with all the advantages of a full frame sensor in a small, lightweight size. The camera's sensor, processor and software create beautiful image files. At first I had reservations about the electronic viewfinder but after using the camera for a few days, I found it to be bright and accurate which was great because I prefer to hold the camera to my eye rather than use the LCD back. The silent shooting mode is very nice, especially for use on movie sets although, under many indoor lighting situations, severe banding occurs. The whole a7 series is designed to use lens adapters (I use one from Fotodiox) so photographers can enjoy a wide variety of current and vintage non-Sony lenses. My colleagues use Leica, Contax, Zeiss and other premium manual focus lenses. I've chosen to use old Nikkor lenses I had on hand from my 35mm film days and Sony's focus peaking helps to show what is and what isn't in focus. For several months, I thought that my little a7S was close to being the ultimate camera and was seriously considering getting an a7R...that is, until I needed to have my camera serviced.The BadOn June 21, 2015, it was 85 degrees outdoors with high humidity...a fairly typical summer day in the Midwest. I was photographing a Converse One Star World Tour Demo event at a local skatepark. There wasn't a breeze and it felt much hotter on the concrete. Like everyone else, I was sweating and happened to sweat a little on my a7S. After a while, the electronic viewfinder stopped working properly. The image was dim with static and occasionally, a pink line would cycle through. Because I was using manual focus lenses and it was bright out, I needed to see through the viewfinder so when it quit working properly, my day of shooting was over.When I got home, I put the camera in a ziplock bag with silica gel pack. The camera worked fine for a while but when introduced into humid environments like abandoned buildings while urban exploring or just an average summer day, the camera would act up again. Eventually, the viewfinder worked consistently but the issue moved to the shutter speed. It would get stuck on a narrow range of speeds...usually it was somewhere between 1/800 - 1/1600. Because I came to rely on this camera, I found a workaround by adjusting the ISO up or down depending on the level of light.In October, I shot a corporate national conference and all the meetings and events were indoors. With the shutter stuck at a fast speed, a high ISO was required and that meant more noise in the images. It was time to send the body in for repairs."We have been in business for 58 years and it is our goal to make your service experience a positive one." - From Precision Camera's Oct. 28 confirmation emailThe UglyI found out the hard way that there's a huge difference between Canon's factory service department and Sony's contracted service company, Precision Camera.Sony's website indicates that Precision Camera was Sony's official repair company. I thought it was weird that Sony didn't have their own service department like Canon and Nikon. I filled out the required online form explaining the issues with my camera, gave them my credit card number which authorized them to charge $384.45 for services and expected to get my camera back repaired, cleaned and ready to use, just like my experience had been with Canon.Precision received my camera on October 28. Twelve days later, I see that my camera has been flagged so I called to find out what was going on. After two conversations with low level people who answer the phones, I was finally able to speak with Mia, a manager on Nov. 11.She said that the service department saw "internal corrosion" and that they were not going to fix the camera. She did not know how much "internal corrosion" there was, nor did she know where it was. She asked if the camera was ever in the rain or had water splashed on it. I was up front when I told her about shooting with the camera up to my eye on a hot humid day and I sweated on it a little. She continued to refuse to authorize repairs and said my only recourse was to talk to Sony.While Precision's customer service and repair was lacking, the speed at which they returned my camera was impressive. It was at my front door on Nov. 12.- Nov. 18 11:54 CST - I called Sony's customer service number, 888-222-7669, and spoke with Larry. After I explained my situation, he said he'd "escalate the customer service request" and "someone should call in 24 - 48 hours".- Nov. 20 4:11 CST - After not hearing back within Sony's timeframe, I called and spoke with Mark. After explaining my situation which he said he could see on his screen, he set said he'd set my request to "high priority" but that I "should have already heard back". I received a call from an odd number...102-796-3360. I answered but there was no one there. A minute later, it happened again with no one on the other end. I looked up area code 102 and it wasn't listed as coming from the US. Soon after, I received an email from Marge whose title was "Sony National Customer Relations" saying that she'd tried to contact me and assigned my case a number. I quickly returned her email but to date, haven't received a reply.- Nov. 20 5:45 CST - I called the Sony service number again, hoping to speak with Marge and got Larry who I spoke with two days earlier. What are the chances I'd call a huge international company like Sony and the same person would answer the phone? He said that Sony would not repair the camera. After I insisted on talking to a manager, he put in that request and said one would call me within 24 hours. - Nov. 23 3:01 CST - After not hearing back within Sony's timeframe again, I called the service number and talked to Alex. He said that on Nov. 22, Sony had emailed Precision to request a diagnosis of the service needed to fix the camera and quote on the repair. He read the email which said that Precision had replied to their request and determined it "would cost too much to repair", even though there was not an actual amount quoted. I also asked about the 102 area code. He said that "customer relations uses internet phone lines" so that may be why the area code isn't listed as being from the US.- Nov. 23 3:08 CST - I received a call from Molly soon after my call with Alex was completed. She identified herself as being with "customer relations". If my previous calls weren't with people in the customer relations department, who were those people? She repeated what Alex had told me, that Precision determined it was too expensive to fix my camera. The strange thing is that to my knowledge, Precision never gave me a quote to repair the camera. Further, Precision said they wouldn't fix the camera, not that they couldn't...big difference. Molly apologized multiple times and said that Sony would not repair my camera because it would "cost too much" and that "it was out of warranty". Since when does "out of warranty" mean a company should stop servicing their products leaving their customers stuck with expensive equipment that doesn't work? I've sent two generations old camera bodies and lenses back to Canon for their factory service with no issues. My friends who use Nikon have had the same experience with Nikon factory service. Sony and their contracted service provider, Precision's refusal to service equipment out of warranty falls well short of general industry wide customer service practices. I requested that Molly transfer me to her manager but she said that there was no one higher in the company I could talk to. Was she the CEO or a board member? Doubtful because she seemed to be reading off a script...when the customer says X, reply Y and try to move on to the next call. This scheme is common with companies who contract their customer service to other companies (usually in other countries), hoping their customer complaints go away instead of providing customer service. I had run into a solid customer service brick wall and she needed to get her call quota in for the day. The call lasted 17 minutes 51 seconds before Molly shockingly hung up on me.(Hopefully Not) The EndEven though the a7S is advertised as professional grade, whatever weather resistance the camera has, it isn't adequate. Over the years, I've used my Canon 1D3, 1D4, 5D, 5D2 and 5D3 bodies in some of the most extreme conditions. From ambient temperatures of over 110 degrees to downpours to blizzards to being exposed to severe helicopter vibrations in a warzone, my Canons have held up very well. When there is an issue, Canon has stood behind their products with good customer service. In contrast with my first experience with Sony, the company falls well short.Sony has created a potentially great line of cameras that could change the entire industry. However, Sony/Precision's customer service is so completely inadequate, it's their Achilles heel and the fatal flaw in the a7 line of cameras. Sony has put itself at the mercy of Precision, a contracted service company who is clearly more concerned with lowering service costs than providing good customer service. Does this mean that Sony has surrendered customer retention in favor of just trying to get a constant stream of new customers? Does the a7S II have better weather resistance? Sony's website doesn't say so.I believe that Sony is capable of doing much better and I hope they prove me right. But in the mean time, the a7S iss a great camera while it works but an expensive paperweight because of poor to non-existent service from Sony/Precision when it doesn't.

        • Was this a gift?:
        • No

        (2 of 4 customers found this review helpful)

         
        5.0

        Finally a silent FF...

        By Satisfied

        from NYC

        About Me Photo Enthusiast

        Verified Reviewer

        Pros

        • Easy to Use
        • Good in Low Light
        • Small / Compact

        Cons

          Best Uses

          • Indoors/Low Light
          • Travel

          Comments about Sony Alpha a7S Mirrorless Digital Camera:

          If you are a videographer, do not bother to read this review. I would gladly exchange most of top video features on this model for the phase detection AF. Silent mode was my main reason for choosing this model. I do a lot of pictures in quiet indoors environment. Virtually no video. So I cannot comment on that feature. Comparing the prices of other A7 models, perhaps I overpaid for unneeded top video features just to get the silent FF camera. No regrets, as it come with the top low light performance. I like just about everything about the A7S except for the AF/MF switching. Using my Canon lenses, I am used to flip the AF switch on the lens as needed. With open aperture and low DOF indoors, the AF frequently focuses on something other than what I want. With Sony lenses, you either have to press and keep pressed the inconveniently placed AF/MF button on the body of the camera until the picture is taken, or switch to MF from inside the menu. Using Canon lenses with Metabones adapter gives me faster, more convenient switching option between the AF/MF modes. Another big advantage of Sony vs Canon for me is the "true" manual mode. Canon does not allow variable ISO mode if I need to work with specific combos of S and A. So the M mode on Canon cameras is in fact either the S or A mode. Did I mention the EVF? I am 16:9 ratio photographer. EVF accommodates me well. With Canon I have to compose the pictures using the entire 3:2 frame. Then in post I lose parts of frames while converting to 16:9. DSLRs allow to view 16:9 frames only in "live" mode, which is euphemism for the veery slow mirror-up mode possible from the tripod only. For that reason alone I'm done with DSLRs.

          • Was this a gift?:
          • No

          (5 of 7 customers found this review helpful)

           
          5.0

          Does the trick

          By Company Man

          from Los Angeles, CA

          About Me Pro Photographer

          Verified Reviewer

          Pros

          • Good in Low Light
          • Great Resolution
          • Small / Compact

          Cons

          • Apps Are Atrocious
          • Complicated Controls

          Best Uses

          • Indoors/Low Light
          • Sports/Action
          • Travel
          • Video

          Comments about Sony Alpha a7S Mirrorless Digital Camera:

          I don't even know where to start. This is the best all-around camera I've ever owned. I shoot professional video and photography for a large corporation and freelance travel videos. The multi-interface shoe mount is a stellar invention. The XLR-KM2 is a wonderful add for run-and-gun style shooting. The high ISO is remarkable, and shoots fantastic images with film-like grain patterns into the tens of thousands before I notice a huge degradation. This makes photographing live events a breeze. I know I don't need to worry about shots coming out blurry anymore, because I can get high shutter/high ISO shots I need to be crisp and in-focus. For the extra punch on a zoom, I use the APS-C crop on the sensor to get a lot more distance out of my shots. Pair this camera up with some Zeiss primes and a couple Sony/Zeiss Zooms and you'll be golden. After buying this, I liquidated my Canon collection, save for a few key primes, and switched to Sony. The Metabones EF to EMount adapter works well with this camera. There is a learning curve to this product, but once you get used to the controls it's a breeze. The CONS: The Wifi connectivity and app stack functions, while useful, are pretty terrible and require quite a bit of time to understand. Even worse, the Sony websites supporting the apps are impossible for Mac users. It is inexcusably lazy on their part and I hope they are able to fix that for future products.

          • Was this a gift?:
          • No

          (11 of 14 customers found this review helpful)

           
          3.0

          Almost awesome!

          By Video Trip

          from Portland, OR

          About Me Pro Photographer

          Pros

          • Easy to Use
          • Fast Shutter Speed
          • Good Battery Life
          • Good in Low Light
          • Great Resolution
          • Small / Compact

          Cons

          • Complicated Controls
          • Poor Image Stabilization

          Best Uses

          • Indoors/Low Light
          • Video

          Comments about Sony Alpha a7S Mirrorless Digital Camera:

          Overall, I'd say Sony put some amazing things in this small, attractive camera body but really missed the mark on the details in very frustrating ways.

          I'm a professional videographer using this as my second camera for video shoots and occasionally for an A camera. I also use it for still images on social media and production stills, a very important part of my business. I shot a show for National Geographic that needed lots of low light scenes which almost no other camera could have captured and was very impressed. I match it with the FS7 and it's great to have the same S Log picture profile.

          Lowlight is great. We should all know that about this camera by now. It's awesome.

          The sensor itself is quite good at producing an attractive image. Skin tones, colors, dynamic range, all quite impressive.

          First off, lets talk about lenses. Sony's lenses for this camera are expensive and mediocre at best. They don't really make low fStop glass. Most are f4. They also aren't very sharp. Not bad but a downgrade from Canon glass. So, I use a Metabones adapter and my Canon glass which is great for video, but auto focus is useless, totally absolutely a joke. If you want to capture still images, which clients often request as production stills for promotion, you'll need to manually focus or switch lenses.

          If you invest in Sony lenses, they're auto focus is useable but many are not usable for manual focus since the focus ring is digital not an actual geared ring. That means in order to use Sony's lenses on the camera that Sony created for video you have to use auto focus, which in most professional applications is not an option. That means you need two sets of the exact same lenses to shoot stills and video with this camera. Very frustrating.

          Because of all this, I will continue to use my a7s until either Canon releases an update to the Mark 3 or Sony creates a lens solution that makes sense.

          • Was this a gift?:
          • No

          (2 of 19 customers found this review helpful)

           
          3.0

          They think we are --?

          By barinmark

          from Russia

          About Me Photo Enthusiast

          Verified Reviewer

          Pros

          • Fat Pixels
          • Micro Usb Charging

          Cons

          • And All The Rest
          • Short Battery Life

          Best Uses

            Comments about Sony Alpha a7S Mirrorless Digital Camera:

            Mixed feelings. I dont have cameras that photographed better than this. But everything else is so-so. Also I need to change the lens mount, because the lens on my camera sometimes disappears.

            • Was this a gift?:
            • No

            (8 of 9 customers found this review helpful)

             
            5.0

            Incredible camera for VIDEO

            By Scott

            from Allentown, PA

            Comments about Sony Alpha a7S Mirrorless Digital Camera:

            My primary business is video. I sold all my 5D Mark iii's for three of these cameras, and it was the best move that I've made. Obviously these cameras are known for low light, and that's one of the best selling factors, but the image quality from this camera is unbelievable. it will take some time to get used to the tiny body, and button setup, but once you do, you're in for a treat. When you shoot S Log with this camera, and then get into color grading, you'll be absolutely blown away by the quality and picture that you get. The dynamic range is seriously amazing, and it's all that it's cracked up to be.

            I say this camera is for VIDEO, because that's what it's designed for. Does it take great pictures? Yes, but at 12mp, you are limited in print size and cropping, which can obviously be an issue. If you're looking for a camera perfect for photography, this isn't it, and that's why the A7R ii is available. If you're primary business is video, then this is your camera. I'm using Rokinon Cine Lenses for this camera, and my image quality is tremendous.

            (27 of 27 customers found this review helpful)

             
            3.0

            a jewel of a camera, but Sony Service fails

            By LutzM

            from Iasi, Romania

            About Me Semi-Pro Photographer

            Verified Reviewer

            Pros

            • Good in Low Light

            Cons

            • Short Battery Life

            Best Uses

            • Video

            Comments about Sony Alpha a7S Mirrorless Digital Camera:

            Well, meanwhile, you all know the pros and cons of this little gem. But what you maybe don t know is that there s a massive fail on some units (a lot of them actually, might want to test your own camera) when shooting video at high ISO. On some users it appears already at 12800, on some at over 100k.
            There is a nasty, high visible and annoying purple flare in the left upper and lower corner, making the footage unusable.
            Problem is that Sony Service doesn t fix this problem, doesn t replace the camera with a proper unit, even if under legal warranty conditions. Unacceptable, especially when we bought this camera for its outstanding high ISO performance and when in all the reviews there was no trace of this nasty purple flare.
            Beware, lots of the a7s units have this problem and Sony Service doesn t do anything about it.

            • Was this a gift?:
            • No

            (2 of 4 customers found this review helpful)

             
            5.0

            Excellent camera!

            By VKS

            from México

            About Me Photo Enthusiast

            Pros

            • Easy to Use
            • Good in Low Light
            • Large Clear LCD

            Cons

              Best Uses

              • Family Photos
              • Indoors/Low Light
              • Travel
              • Video
              • Wildlife photos

              Comments about Sony Alpha a7S Mirrorless Digital Camera:

              I´m not professional and not too advanced user but have Canon t2i and 70d with multiple lenses (Canon, Samyang, Tamron and Sigma), the preferred ones are Canon 24-70 f2.8 II and 70-200 f2.8 II that I used widely for nature and family photos and videos, but low light footage was still noisy. I was hesitating between 6d and a7s primarily, but decided to try Sony. Now with a7s I can take photo and video till ISO 12800 or 25600 almost without noise. I use Sony-Zeiss 24-70 f4, 55 f1.8, Sony G 70-200 f4 - excellent lenses with good AF (and great investment!), think that I´ll buy the 35 mm one soon. It is possible to use my Canon lenses with Commlite adapter (this is what I did initially)- with MF which is not so bad (and very sharp with L-lenses!) but not so fast to take pictures of my kids (and now grandkid!) I´d like better image stabilisation in video mode and the camera is not so great in pixel resolution (12M) - I´d like 20M or more to have better crops, but the quality of pictures is stunning even without light! I prefer using silent shutter and manual mode with auto ISO (which is limited to 12800) changing it to manual if I see the picture too dark. The possibility of APC-S mode is useful for better zoom. Video is very detailed, almost as 4K with XAVC codec (I ordinary use Sony AX100 in 4K which is very sharp - but in low light the better choice is definitely a7s). Very impressive!

              • Was this a gift?:
              • No

              (2 of 10 customers found this review helpful)

               
              4.0

              Ótima camera

              By Rodolfo Valiense

              from Brazil

              About Me Pro Photographer

              Pros

              • Easy to Use
              • Good in Low Light
              • Large Clear LCD

              Cons

              • Botão Rec
              • Complicated Controls
              • Short Battery Life

              Best Uses

              • Video

              Comments about Sony Alpha a7S Mirrorless Digital Camera:

              Uma pena não fazer 4K interno. Não gostei da posição do botão REC. A latitude em slog2 é muito bacana!

              • Was this a gift?:
              • No

              (6 of 7 customers found this review helpful)

               
              5.0

              GREAT CAMERA FOR THE PRICE

              By MIKE

              from SACRAMENTO

              Verified Reviewer

              Pros

              • Easy to Use
              • Fast Shutter Speed
              • Good Battery Life
              • Great Resolution
              • Large Clear LCD

              Cons

                Best Uses

                  Comments about Sony Alpha a7S Mirrorless Digital Camera:

                  I shoot a lot of weddings in CA and this is the camera that fits me the best.
                  1st reason the low light option is just amazing
                  2nd the sharpness of the image
                  3rd works great with canon glass, well a adapter is required.

                  • Was this a gift?:
                  • No

                  (0 of 5 customers found this review helpful)

                   
                  5.0

                  Great Camara

                  By Mike_Lick

                  from Sacramento, CA

                  Verified Reviewer

                  Pros

                  • Easy to Use
                  • Fast Shutter Speed

                  Cons

                    Best Uses

                      Comments about Sony Alpha a7S Mirrorless Digital Camera:

                      I had this camera for over a year now. It was a good investment.

                      • Was this a gift?:
                      • No

                      (10 of 32 customers found this review helpful)

                       
                      3.0

                      Greatness but at a cost

                      By Nima

                      from Norman, Oklahoma

                      About Me Semi-Pro Photographer

                      Pros

                      • Good in Low Light
                      • Good Quality Footage
                      • Small / Compact

                      Cons

                      • Complicated Controls
                      • Short Battery Life

                      Best Uses

                      • Travel
                      • Video
                      • Weddings/Events

                      Comments about Sony Alpha a7S Mirrorless Digital Camera:

                      After much anticipation, I purchased this camera in hopes of stepping up from the DSLR world to something more professional (as far as video quality goes). Without a doubt, the video is super nice especially with the right lens...it's a great camera to do basically whatever from short films to weddings and music videos. However, other than the cons stated in the reviews with the short battery life, etc... I have one BIG problem with this camera...I finally started using this camera and when I came home and viewed the footage I saw dark spots on the video! This is so frustrating cuz I've barely used the camera and apparently it has dust on the sensor ....this is a big problem because theres no way to fix it post...it might be easy on an image, but with video is a different story...I cleaned the sensor and yet I still have this problem so hopefully Sony will fix this issue for me. Also when shooting Slog ,sometimes the image quality darkens for no reason...I dont know why this happens??

                      • Was this a gift?:
                      • No

                      (11 of 12 customers found this review helpful)

                       
                      5.0

                      Incredible Low Light Machine

                      By TyCoop

                      from Phoenix, MD

                      About Me Pro Photographer

                      Verified Reviewer

                      Pros

                      • Easy to Use
                      • Good in Low Light
                      • Large Clear LCD
                      • Small / Compact

                      Cons

                      • Short Battery Life

                      Best Uses

                      • Indoors/Low Light

                      Comments about Sony Alpha a7S Mirrorless Digital Camera:

                      I purchased this mainly to use with my collection of Leica lenses, specifically indoors. For that purpose, I could not be more please with this camera. It excels in low light situations...not only producing shape, clear images with negligible noise at high ISOs, but also with exceptional dynamic range. You can pull shadows out of the dark and get good quality texture and contrast.

                      Operating the camera is a piece of cake. I had no prior experience working with Sony cameras, but it was a breeze to go through the menus to get settings how I wanted them.

                      The camera is much more portable than my D810. It's lighter, smaller and generally easier to handle. It's not so small that it becomes difficult to use...I found that most Micro Four Third camera bodies are so small that the buttons become annoyingly cluttered together on the back of the camera body. Not on the A7s. It strikes a very good balance between size and usability.

                      The biggest "con" I've noticed so far is battery life. This thing does suck the life out of a battery...especially in colder weather. Just make sure you always have a full spare on you.

                      The images I've gotten with my Leica lenses so far are on par with the Leica M240. Color distribution, contrast, and clarity are very smooth and subtly rendered...the RAW files are not overly harsh or super-saturated.

                      I've shot regularly at 12,800 ISO, and even at this ISO range, picture quality is very good...easily able to print 8x10s with no noticeable noise or image degradation. Obviously, at 12 megapixels you won't be printing any 40x30 posters, and the images don't leave you much room for cropping...but what you lose in size you gain in low light performance.

                      LCD and viewfinder have good resolution, without any lag time. No complaints there.

                      Manual focusing is very smooth. Focus peaking and magnification work seamlessly with the camera. It's hard to miss with these helpful options, and you won't miss using auto focus, either.

                      Anyone who is interested in shooting in low natural light without a flash should take a long look at this camera.

                      • Was this a gift?:
                      • No

                      (3 of 4 customers found this review helpful)

                       
                      5.0

                      This Camera is a little Monster!!!

                      By Dave Angus

                      from Americas

                      Comments about Sony Alpha a7S Mirrorless Digital Camera:

                      I love this camera! It's video quality is insane, i would recommend it to anyone... Now i understand why Philip Bloom is fell in love with Sony A7S.
                      I can't realize how

                      Jennifer rated 1 star to this beauty.

                      (7 of 8 customers found this review helpful)

                       
                      5.0

                      Magic in a mini box

                      By Anthony

                      from Chicago

                      About Me Pro Photographer

                      Verified Reviewer

                      Pros

                      • Easy to Use
                      • Good in Low Light
                      • Large Clear LCD
                      • Small / Compact

                      Cons

                      • Short Battery Life

                      Best Uses

                      • Travel
                      • Video

                      Comments about Sony Alpha a7S Mirrorless Digital Camera:

                      How in the hell does this little, fits in the palm of my hand, camera do what it does? No bigger than an early 2000's point and shoot, the A7S boggles the mind when it comes to size vs capability. Full frame sensor in something that is as thick (if not a bit thinner) than two decks of cards stacked together? That's some voodoo right there!Ok but seriously : $, tiny form factor, and competes with my Blackmagic Cameras / impresses me as much as when I work with the RED Epic.S-Log 2 $ $? XAVX-S at $? The ability to obtain a properly exposed image, with little to no "noise", in almost absolutely dark, at $? All this and more is why the camera gets five stars. It's like the Alexa Mini, except MICRO!Pros : solid build construction. 60fps @ 1080. 120fps @ 720 (which it was at 1080, but c'mon...it's tiny. It would probably melt from overheating if it tried) super light weight (purchased as a travel camera for India trip coming up...not hauling my Blackmagic across India) yet feels shockingly durable. Cons : menu structure could be better, no way to obtain custom white balance in video mode, (need to switch to manual photos. Only takes a few seconds, but still) almost feels too light at times, and the timelapse function is sold as an app (yes, this thing has an app store. HUH!? I started shooting on an Arri S Super 16MM...cameras have app stores? How did that even happen??)Smaller cons : it has a few too many features I know I'll never use. Wireless transfer, (I'll just take the card out and put it in the reader, thanks!) picture and video effects ($ cameras dont need Instagram filters)Biggest Con : battery life = like you shoved a AA battery into the camera, that you found in a drawer, that expired when Ronald Reagan was still President, and expected it to do much. GET EXTRA BATTERIES or the Powerbase Adapter for V Mount batteries (I am using the same Powerbase 70 that I used for my Blackmagic, just with the new adapter)Summary : this camera is like magic. Sub $ with insane light sensitivity, a complete lack of moire (I've yet to see it unless I tried to make it happen...meshy office chair for the win!) and a very nice codec (Not ProRes, but it hangs in there!) and S-Log 2.Buy it if : you want a great, light sensitive, camera for travel / getting shots without drawing attention to yourself.Don't buy it if : you are throwing up a few 1K'S on set and are lighting everything 100%. Get the Blackmagic Production Camera / URSA if your bringing your own light. The A7S brings the light for you!Note : I didn't mention no internal 4K recording. This is not a problem until a client asks for 4K native footage. Once I tell them the price increase for 4K aquisition vs 1080, they always say "oh....1080 is fine then"!

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