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AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension)
 
4.8

(based on 387 reviews)

Ratings Distribution

  • 5 Stars

     

    (340)

  • 4 Stars

     

    (37)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (1)

100%

of respondents would recommend this to a friend.

Pros

  • Easy to install (197)
  • Useful features (95)
  • Easy to navigate (92)
  • Good power output (46)
  • Manages software collaboration well (42)

Cons

  • Pricey / poor value (8)
  • Hard to install or upgrade (4)
  • Difficult to navigate (3)

Best Uses

  • Educational purposes (45)
  • Multimedia (38)
  • Graphics & publishing (28)
  • Peace of mind (5)
  • Warranty (5)
    • Reviewer Profile:
    • Quality oriented (206), Budget shopper (127)
    • Primary use:
    • Personal (277), Business (61)
    • Computer Platform:
    • Mac (248)

Most Liked Positive Review

 

A Laptop is Different/A Different Laptop

This is my second MacBook and the second time I've bought the protection plan. Let's talk protection plan first. I generally don't believe in buying them. If you've done your homework, you should...Read complete review

This is my second MacBook and the second time I've bought the protection plan. Let's talk protection plan first. I generally don't believe in buying them. If you've done your homework, you should be buying a reliable product in the first place. But a laptop is different. It's an expensive piece of equipment that you are going to carry about, that's going to fall off the bed, that you might sit on, that the dog might drool on, well you get my point. I have to say that on the couple of times I did call Apple, they played the "call Bellsouth" game with me instead of not worrying about whose equipment was causing the problem and just trying to help me. Apple definitely has an attitude problem in my opinion. They act like they are doing you the biggest favor in the world to answer your questions that you paid for. I give the customer service a C.

As for the MacBook Air I have to say I was amazed. I thought I was replacing my dead MacBook with the same model. For the same money, Mac is giving you a bigger screen and more power. A real geek is not going to think this is a "pro" computer, but it has every bell and whistle I'll ever need and more. One complaint: the "Dashboard" that has the calculator, weather, etc. used to come up when you hit F12. Now you have to hit the dashboard icon, and two other buttons to see the same info. Not a good change. Also the size of the item on the screen changes during use and I haven't figured out why. Once safari just blinked out on me altogether. I don't know if these problems will continue or if they are temporary. They are another reason I didn't give a full five stars. But I'm enjoying the lovely screen and the improved sound.

VS

Most Liked Negative Review

 

AppleCare has a polite LEMON at heart

Eleven months ago I paid $ for a new MacBook Pro, my 22nd Apple product since my 1979 Apple II. (35 years of loyalty) My experience with Apple Care and Apple's Reston VA...Read complete review

Eleven months ago I paid $ for a new MacBook Pro, my 22nd Apple product since my 1979 Apple II. (35 years of loyalty) My experience with Apple Care and Apple's Reston VA store since then, has been and still is a horror story to fill a book because it is a lemon. AppleCare makes you an "employee" of Apple because you have to invest every hour they do.I have (1) lost between 200 and 400 of my own hours (on phone and repairing interim damages caused), (2) documented 24+ grueling and fruitless Applecare sessions and (3) suffered a debilitating financial blow to the goals of the non-profit I manage helping children called 12 Habits of Wonderful People - while I "worked for Apple" nearly full time on my software/hardware "LEMON". Oh, and did I mention that I am 73.Today, 11/14/15, my computer is still a lemon, with sometimes annoying, sometimes debilitating glitches showing up every day. Last week I sent an email to every officer and board member through Apple's PR email and got some corporate woman who refused to to anything else but provide additional phone support - the definition of insanity in my case.My life's work is trapped on an Apple operating system - I don't know how, at this point, I would try to transfer 25 years of work and learn to use Microsoft's systems on a windows based computer.I am depressed and sick inside at what I have experienced from one of the financially largest, but customer-orientation "smallest" companies I have ever dealt with. I read that of all the big companies they are one of the least altruistic as well

Reviewed by 387 customers

Displaying reviews 1-20

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5.0

A Must

By EC

from Reno

About Me Value Oriented

Verified Buyer

Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

Applecare is a must for any new Mac purchase. Help with questions, total loss of data, replacement of faulty hardware. They never hesitate to help and ALWAYS honor the warranty. Always.

  • Primary use:
  • Business
  • Computer Platform:
  • Mac

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5.0

AppleCare is a must have!!!!

By rkaufmann87

from Folsom, CA

About Me Quality Oriented

Verified Buyer

Pros

  • Easy To Install
  • Easy To Navigate
  • Powerful
  • Useful Features

Cons

    Best Uses

    • Educational Purposes
    • Graphics & Publishing
    • Multimedia

    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

    AppleCare is without doubt a must have for any Mac under 1 year old. It extends the warranty from 1 to 3 years, has 3 years of telephone support and can easily pay for itself if one repair is needed. At the very least it provides peace of mind.

    Buying AppleCare from B&H is smart too, why pay Apple's prices when B&H offers the same thing at a discount?

    • Primary use:
    • Personal
    • Computer Platform:
    • Mac

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    5.0

    apple care is a good deal, insurance

    By jl photo

    from New York

    About Me Value Oriented

    Verified Buyer

    Pros

    • Cost effective
    • Easy To Get Repairs
    • Same Day Repairs

    Cons

    • Does Not Cover Damage F

    Best Uses

    • Piece of mind

    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

    apple care is a good deal, if your battery does not last long, a quick trip to either your local @ or authorized repair center will provide a quick fix. in addition all the other items you have related to your macbook are covered: Mice, chargers for example. I have had both a mouse replace and chargers replaced with little effort, these two items alone would have cost over $. While apple products are very well built, and will probably outlast the protection plan, having a machine that is in top working order, will enable you to enjoy your computer. My every day laptop, is over six years old, and has no issues, because I fixed what ever when wrong with apple care when I had it. since then all I have done is replace the battery.

    • Computer Platform:
    • Mac

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    5.0

    Authentic

    By Ron

    from Alameda, California

    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

    Arrived promptly. Sealed box and complete. Regestared no problem.
    Very professional. Cheaper than retail.

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    1.0

    AppleCare has a polite LEMON at heart

    By Apple Lemon Owner

    from Tidioute PA

    About Me Quality Oriented

    Verified Reviewer

    Pros

    • Polite

    Cons

      Best Uses

      • Educational Purposes
      • Graphics & Publishing
      • Multimedia

      Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

      Eleven months ago I paid $ for a new MacBook Pro, my 22nd Apple product since my 1979 Apple II. (35 years of loyalty) My experience with Apple Care and Apple's Reston VA store since then, has been and still is a horror story to fill a book because it is a lemon. AppleCare makes you an "employee" of Apple because you have to invest every hour they do.I have (1) lost between 200 and 400 of my own hours (on phone and repairing interim damages caused), (2) documented 24+ grueling and fruitless Applecare sessions and (3) suffered a debilitating financial blow to the goals of the non-profit I manage helping children called 12 Habits of Wonderful People - while I "worked for Apple" nearly full time on my software/hardware "LEMON". Oh, and did I mention that I am 73.Today, 11/14/15, my computer is still a lemon, with sometimes annoying, sometimes debilitating glitches showing up every day. Last week I sent an email to every officer and board member through Apple's PR email and got some corporate woman who refused to to anything else but provide additional phone support - the definition of insanity in my case.My life's work is trapped on an Apple operating system - I don't know how, at this point, I would try to transfer 25 years of work and learn to use Microsoft's systems on a windows based computer.I am depressed and sick inside at what I have experienced from one of the financially largest, but customer-orientation "smallest" companies I have ever dealt with. I read that of all the big companies they are one of the least altruistic as well

      • Primary use:
      • Business
      • Computer Platform:
      • Mac

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      5.0

      Epic deal!

      By POmperfred

      from Los Angeles, CA

      About Me Quality Oriented

      Verified Buyer

      Pros

      • Powerful

      Cons

        Best Uses

        • Graphics & Publishing

        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

        Keep it save for 3 year, great deal!

        • Primary use:
        • Business
        • Computer Platform:
        • Mac

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        5.0

        Nice price

        By Fat & Furiosa

        from Columbus, OH

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Easy To Install
        • Easy To Navigate

        Cons

          Best Uses

          • Educational Purposes
          • Graphics & Publishing
          • Multimedia

          Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

          You don't need to pay tax if you don't live in NY state, so why not buy it here?

          • Primary use:
          • Personal
          • Computer Platform:
          • Mac

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          5.0

          Excellent value!

          By Josh the Scientist

          from Durham, NC

          About Me Quality Oriented

          Verified Buyer

          Pros

          • Easy To Install

          Cons

            Best Uses

              Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

              Haven't had to use it (thankfully), but after I spent ~$1400 on a 13.3" Retina MBP last year I couldn't handle the thought of losing all that due to a fatal error just out of warranty. Hence, I purchased this 2 year AppleCare extension from B&H Photo. At ~$[$], this deal can't be beat! Registration with Apple using the plan number and my MBP serial number took less than 5 minutes, and now I'm covered for 2 more years!

              • Primary use:
              • Personal
              • Computer Platform:
              • Mac

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              5.0

              Wouldn't go without it

              By Heidi

              from Napa, CA

              About Me Quality Oriented

              Verified Buyer

              Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

              I'm covered! Just in case! Good feeling!

              • Primary use:
              • Personal
              • Computer Platform:
              • Mac

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              5.0

              A must have!

              By ALL IN

              from Cleveland OH

              About Me Value Oriented

              Verified Buyer

              Pros

              • Easy To Install
              • Easy To Navigate

              Cons

              • None

              Best Uses

                Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                I own a 2015 MBP 13 inch retina and have owned several other Apple devices.
                Applecare protection by far provides the best extra 2 years of coverage one needs.
                It is a worthwhile investment when you have spent 1400-2000 on a laptop.

                Simply a must have!

                • Primary use:
                • Personal
                • Computer Platform:
                • Mac

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                (1 of 1 customers found this review helpful)

                 
                5.0

                Apple Care

                By Kathy

                from New Mexico

                Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                I was searching for a protection plan for my new MacBook Pro. I found B&H photo while doing a Google search. It was $ cheaper than purchasing the same plan through Apple! And the shipping was free. Thank you B&H.

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                (1 of 1 customers found this review helpful)

                 
                5.0

                B&H and AppleCare = Winner

                By Iowa Guy

                from Iowa

                About Me Quality Oriented

                Verified Buyer

                Pros

                • Easy To Install

                Cons

                  Best Uses

                    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                    I just acquired a 3 month old MacBook Pro on @ and immediately came to B&H to buy AppleCare. The price was roughly 30% less than Apple charges. The registration is all done on-line and took just moments to do. Your account at Apple is updated immediately and reflects the addition at your Apple Support Profile page.I have bought from B&H several times before and always with total satisfaction

                    • Primary use:
                    • Personal
                    • Computer Platform:
                    • Mac

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                    (1 of 1 customers found this review helpful)

                     
                    5.0

                    Best price

                    By zroger73

                    from White Oak, TX

                    About Me Quality Oriented

                    Verified Buyer

                    Pros

                    • Price

                    Cons

                      Best Uses

                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                        I don't always buy AppleCare, but when I do I buy it from B&H because they always seem to have the best price by far.

                        • Primary use:
                        • Personal
                        • Computer Platform:
                        • Mac

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                        (1 of 1 customers found this review helpful)

                         
                        5.0

                        Best price same product

                        By Logan

                        from Montana

                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                        This is the best price on AppleCare I have found and it is the same thing Apple sells. Just need to manually enter the key on Apple's website when you receive it, super easy.

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                        5.0

                        Excellent

                        By Vince

                        from Philadelphia

                        About Me Quality Oriented

                        Verified Buyer

                        Pros

                        • Easy To Install
                        • Easy To Navigate
                        • Manages Software Collaboration Well
                        • Powerful
                        • Useful Features

                        Cons

                          Best Uses

                            Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                            Fast, easy, quick delivery. Highly recommended

                            • Primary use:
                            • Personal
                            • Computer Platform:
                            • Mac

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                            5.0

                            Extra protection

                            By macer

                            from ct

                            About Me Value Oriented

                            Verified Buyer

                            Pros

                            • Easy To Install
                            • Easy To Navigate
                            • Useful Features

                            Cons

                              Best Uses

                                Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                Have used before for other products and have always been treated well.

                                • Primary use:
                                • Personal
                                • Computer Platform:
                                • Mac

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                                5.0

                                A necessity for any Apple laptop

                                By Jum Kyori

                                from Ventura CA

                                About Me Quality Oriented

                                Verified Buyer

                                Pros

                                • Easy To Install

                                Cons

                                  Best Uses

                                    Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                    You'd be crazy not to buy AppleCare for an Apple laptop! And why pay more than you have to? B&H always has about the best price, and you know you can trust them.

                                    • Primary use:
                                    • Business
                                    • Computer Platform:
                                    • Mac

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                                    5.0

                                    Peace of mind

                                    By ypwd

                                    from Pasadena, CA

                                    About Me Quality Oriented

                                    Verified Buyer

                                    Pros

                                    • Useful Features

                                    Cons

                                      Best Uses

                                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                        Registered. Worry free for 3 years.

                                        • Primary use:
                                        • Personal
                                        • Computer Platform:
                                        • Mac

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                                        5.0

                                        Cheaper & Easy

                                        By Super Sher

                                        from Denver, CO

                                        Verified Buyer

                                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                        This was $[$]cheaper than at Apple itself. Took about 5 minutes to register and done. Super easy & quick. Very happy.

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                                        4.0

                                        Easy

                                        By Sandeep

                                        from IL

                                        Comments about AppleCare Protection Plan Extension for MacBook, MacBook Air, 13" MacBook Pro & 13.3" MacBook Pro with Retina Display (2-Year Extension):

                                        It was easy ordering AppleCare on B&H. Delivery happened within 2-3 days. While the online registration didn't work, calling the Apple Phone support was hassle free.

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