ruzbwcesfzfqrcbtar

REVIEW SNAPSHOT®

by PowerReviews
EpsonStylus Pro 4900 Inkjet Printer
 
3.1

(based on 100 reviews)

Ratings Distribution

  • 5 Stars

     

    (34)

  • 4 Stars

     

    (15)

  • 3 Stars

     

    (7)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (33)

52%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (21)
  • Excellent print quality (21)
  • Easy to use (19)
  • Fast operation (12)
  • Reliable (9)

Cons

  • Large footprint (15)
  • Pricey replacement ink (12)
  • Heavy (10)
  • Unreliable (9)
  • Heavy / bulky (4)

Best Uses

  • Photos and graphics (13)
  • Photos (9)
  • Casual printing (3)
  • Landscape/scenery (3)
  • Large rooms (3)
    • Reviewer Profile:
    • Quality oriented (23), High-end shopper (15), Midrange shopper (11), Pro photographer (8), Frequent user (7)
    • Primary use:
    • Business (19), Personal (14)
    • Was this a gift?:
    • No (14)
    • I Am A:
    • Couple no kids (7), Single male (7), Family older kids (5), Family young kids (5)

Most Liked Positive Review

 

Excellent professional grade tool

I use this printer almost exclusively for canvas prints on Breathing Color's media, primarily in B&W. I have experimented with the printer's B&W mode and compared it to the full...Read complete review

I use this printer almost exclusively for canvas prints on Breathing Color's media, primarily in B&W. I have experimented with the printer's B&W mode and compared it to the full color mode on the same image - there is a slight color cast in some areas, but I was able to correct it by regenerating the .icc profile with a Color Munki.

Regardless, the printer's range of blacks is incredible. There are four black cartridges in the printer, but only three are used for any one print - the matte black and photo black switch depending on the media (and therein lies another story).

Besides B&W, the color gamut is impressive - color prints have real presence and 'pop.' Note that I use a Color Munki to calibrate my workflow - an essential step, IMHO.

The roll and cassette media handling features are excellent, but I find the rear load slot a bit finicky and have not succeeded in getting the front manual feed to work at all. These have always been weak areas in Epson wide format printers, IMHO.

It is very nice to load proof paper in the cassette and production media in the roll (and, BTW, I recommend a second roll - it makes media changes much simpler). I don't have to do anything but change the paper type to go from proof to a production print - but here's the rub - if I'm using a glossy/semi gloss proofing media and a canvas production media this requires a switch from matte black to photo black - and subsequent loss of a few ml of black (matte or photo) ink. The printer has ten ink cartridges but the print head has only nine nozzles, with one shared by photo black and matte black, so the ink system must be purged.

The purge cycle aside, this printer is extremely economical on ink. I have owned this printer since March of 2011 and my ink costs are about half that of my previous R2400 and 2880 units. However, a full set of cartridges runs close to $1,000 and they have a six month service life, so this is not a printer for the casual user (unless you want to do a little electronic cheating [and probably void your warranty, BTW]).

I have had some problems with the cyan nozzle clogging and, after a heavy cleaning cycle to fix it, have found ink staining on the edge of media left in the printer during cleaning. BTW, use the control panel to clean nozzles - you can clean them in pairs and save a lot of ink.

Some reviewers commented on the size - yes it's big and heavy and you need a commercial-grade service cart to support it.

I like this printer a lot - and respect it, as well - it's a professional tool and must be approached with care and knowledge. If you want to print a few snaps for the kids, get something else. If you are serious about your work, this is a good way to go.

VS

Most Liked Negative Review

 

update of my review from 2 1/2 years ago

I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2...Read complete review

I purchased the Epson 4900 from B&H in January of 2011. I gave it a 5 star review at that time relating to the stellar putput the printer delivered. After 2 1/2 years of a lot of use, I still feel the same about the excellent quality of output. There is however a problem relating to clogged ink paths on this model which I have experienced to a greater degree with the passage of time. I have used the printer over periods of up to 4 months of regular use with constant output and no clogging. This unit needs to be operated on a regular basis, preferably daily or every few days, to avoid clogging of the ink paths. From my experience you cannot leave this product unattended when you go away on trips or vacations for any period of time without having problems. Until recently I have been able to get the clogs remidied with cleanings. I have just returned after being away for a couple of months. This time the problem has not been rectified with cleaning methods and waiting times. This time it looks like the unit is not coming back without a major repair investment. It would probably be more cost effective to purchase a new printer than to repair this one.
I suppose I can sum up this printer as a product that, when it works, exceeded my original expectations. It is a very high maintenance printer relating to its needs to function as it should. If you can give it the constant attention it requires, it works as expected. Unfortunately if you travel or have to leave the printer idle for any length of time, eventually it will not hold up. Given the length of time I have the printer and the costs associated, I did expect much more longevity out of it. I do not feel the Epson extended warranties are cost effective for this product, however I now understand why they charge so much for them. There are just too many variables which lead to failure of this product for me to recommend it anymore unless you can give it the daily attention it needs.

Reviewed by 100 customers

Displaying reviews 1-20

Back to top

Previous | Next »

 
4.0

Wonderful prints, high maint

By Kristian

from Undisclosed

Site Member

Comments about Epson Stylus Pro 4900 Inkjet Printer:

I too had the print heads clogged on this guy - but it was only after I went on a 2 week vacation and didn't touch the printer for well over another week.

After it was repaired, I was told to run the auto cleaning at least once a week and try to print as much as possible.

When I wake up in the morning if I pass by my printer, I auto clean the heads and walk away.  Whenever I go to print, ALWAYS print the test pattern to ensure it's not clogged.  Often times a few might have a little clogs, but they are cleared up with cleaning.

I've had this printer for 5 years now, and have printed well over 3000 prints with this.  I've bought a full set of inks only twice.  So far I'm happy with this product but really wish there was a regular "wake up and clean" feature that runs every couple of days/over the internet - it really wouldn't be THAT hard to do.  

Unlike others, I really have not ran into clogs that don't go away.  The first set of clogs that didn't go away were because I didn't touch the printer for almost a month.

(2 of 2 customers found this review helpful)

 
3.0

Image quality great, Cleaning cycles not.

By Photographer

from Minnesota

Verified Buyer

Comments about Epson Stylus Pro 4900 Inkjet Printer:

Great printer if used every day and the inks are flowing freely, but if the printer sits unused for more than a few days the ink tends to dry out and it's extremely difficult and frustrating to clean. I've had to run printer cleaning cycles for 4-5 hours before getting the inks to flow properly. This is my second Stylus Pro4900 simply because the image quality is so good. Just need to make sure to print something every day!!!

(11 of 11 customers found this review helpful)

 
1.0

Anger, Disappointment, Swindled, Frustrated, Hopeless...

By Kenneth

from Undisclosed

Site Member

Comments about Epson Stylus Pro 4900 Inkjet Printer:

I've had a few nice prints off this so I bought canvas rolls, and lots of paper supplies, thinking I might be able to sell some prints to help with my fixed retirement income. I had no idea that this printer would consume so much ink. Because of clogging, running the clean cycles pumps the ink cartridges into the spill tank. You will end up buying more cartridges and more dump tanks. The clogged head remains. I've explored every possible resolution the internet has to offer on this subject. I spent the $400+ on a new pump assembly too. A full set of cartridges go for 1K$. (The internet chip reset tool works on the cartridges) I've run hundred of clean cycles. I've exhausted every possible solution. This machine is hopeless. I'm 66 yrs old, retired on fixed income. I cannot afford to waste limited money on this junk. EPSON and the seller should put warnings or caveats to prospective buyers. This printer "MUST" be used every day, else you'll get clogs. I'm dumping this machine and all the ink and supplies into the local landfill. I miss the enlargers and darkroom. KC in KY

(6 of 6 customers found this review helpful)

 
1.0

If you but this but the extra warranty!!!!

By John

from Undisclosed

Site Member

Comments about Epson Stylus Pro 4900 Inkjet Printer:

My 4900,  worked great for 2 months i printed every day so ink was always going though the printer. Once the print head clogs there is no hope in hell to fix it.  I had 5 replacements for this machine in 1.5 years then i sold it and the person who bought it was able to use the left over warranty. i found out he had 3 replacements before the warranty ran out. Do not waist your money on this.

(2 of 2 customers found this review helpful)

 
4.0

An Epson 4900, Again . . .

By Kevinb

from undisclosed

Verified Buyer

Comments about Epson Stylus Pro 4900 Inkjet Printer:

The prints that come out of this model have created jobs for me and they match my iMac screen quite nicely. I know what I'm going to get. That's important.

I have just replaced a 4900 with this 4900. Can't say that I wore it out. Here are some advisories that do not dampen my enthusiasm for the prints this Epson creates.

You are going to print weekly or you may find that the head needs your cleaning it. The ink head openings are quite small and, up to now, that is the way it is. I was way out of warrently when it developed clogs that I counld not fix and that was not the first time. Check the end of the review for a suggestion. *

Occasionally, I need to just restart hardware and software to get them talking to each other correctly. Using Lightroom's print module, I also lighten up the print setting slightly.

This month, I took advantage of a $400 rebate from Epson. That made the replacement more bearable.

KbS

*The repair shop suggested a way to keep the head exercised and unplugged. I intend to try this.

Create a document with Photoshop that has 11 squares containing the 11 colors of ink found in the Epson. I was told to get the printed square colors as close to the ink as you can, then run that document during a time of little printer activity. It was noted that not every color is used in running a print. We shall see if this works. Got to see if I can get RGB values for the inks.

 
5.0

Its an upgrade for me.....

By FastSkeeter

from Wellington, GL

Verified Buyer

Comments about Epson Stylus Pro 4900 Inkjet Printer:

So far so good. I upgraded from an R3000. I'm am very happy with this machine and the simplicity that it interacts with my MAC computer within Light Room and Photo Shop. The print quality over the R3000 is astounding. Also comparing prints from Costco, the 4900 beats out Costco...print quality wise...although, cost wise...Costco still #1.

I am also very skeptical about this machine and past reviews on this site and other sites. The main issue that seams to be noted is the print head clogging. Hopefully this wont happen to me. I do a fair amount of printing. Keeping a decent flow of ink through the head. In addition, i do keep a heavy duty cover the printer when not in use. This will help stabilize the relative humidity around the print head within the machine a bit better than NOT having one and keep dust away from where the ROLL media goes into the machine.

It's also huge! Upgraded from R3000, which sat on my desk and I had considered BIG compared to my HP 3-in-1 printer. The 4900 is a monster! We told my 5 year old son that it was a transformer that came to life at night, and patrolled the downstairs of the house while we were asleep! I also love it, as it add to my work space, a divider!. I was always looking for a divider to segment my desk space from my wife's!

More on the unit. The interface on the machine is basic and clean. A whole lot of things can be done on the unit versus using a computer based program. Head alignments, head cleanings, paper selections, loading and unloading, connectivity selections, etc. It also seams really simple to maintain when the time comes - waste ink carts, solvent head cleanings, etc.

I might even try a continuous ink supply system on this unit...although i think the only ones available are mainly refillable ink carts. Regardless, still has be be cheaper in the long run to refill carts than buy new Epson ink carts.

(2 of 2 customers found this review helpful)

 
4.0

What are you using if not the 4900?

By Skip

from Maine

Verified Reviewer

Comments about Epson Stylus Pro 4900 Inkjet Printer:

I love mine, but I am curious as to what those who don't like it, have switch to and is it any better?

 
5.0

Great product.Would buy another if we add to our printing

By production mgr.

from wilmington nc

Verified Buyer

Comments about Epson Stylus Pro 4900 Inkjet Printer:

Fast delivery,good price

(18 of 18 customers found this review helpful)

 
1.0

Don't buy it - will try to return mine

By dan

from rochester mn

Verified Reviewer

Comments about Epson Stylus Pro 4900 Inkjet Printer:

This is like owning a horse, you can never go on vacation without hiring someone to tend to. Gone just 3 weeks came back and it's clogged. Have gotten it to work a couple times, after blowing through a ton of ink, paper and Windex, but by the time it rests for even a day, it's again not working.

(9 of 9 customers found this review helpful)

 
2.0

great output when new, heads don't last

By Matt

from Williston, VT

About Me High-end Shopper

Verified Reviewer

Pros

  • Output Quality

Cons

  • Head Clogging and failures

Best Uses

    Comments about Epson Stylus Pro 4900 Inkjet Printer:

    There's no denying that when new, the 4900 PRO offers excellent output quality and great media flexibility, including a very useful and class-unique paper drawer for automatic cut sheet feeding. BUT, and it's a HUGE BUT, it's not a question of if, but WHEN the magenta ink channel will clog. Epson is still selling the same machine, with the same head design, that's had problems with the high solids content of the UltraCHrome HDR inks since it's introduction in 2010. the really frustrating part is that 4900 is mechanically the solidest and most production-oriented machine in it's size class, and I have NEVER seen a carriage or drive failure on one. Our imagePROGRAF 8400 died of carriage and platen drive failures and our HP Z3100's clean station died and it had feed-issues too (yes, I realize both of these machines have replaceable heads, but the 8400 was obviously mechanically fragile, and we never had to replace the heads in our Z3100). Our 4900's die of clogged heads. ALWAYS. We have just lost our *FIFTH* 4900 to a dead printhead just two months after the warranty expiration. It's always just outside the warranty period. We'll probably buy another one to replace it because we have the ink and color management infrastructure already set up, and we would miss the paper drawer feed, not to mention we don't have the space to replace our pair of 4900s with 24" wide options, even if almost any (even Epson's own UltraChromeHDR options) 24" wide machine is likely to significantly outlast the printhead on another 4900. Ask us about the 9900, that's a great machine, the best since the 9800 (I had one that had printed 56 square KILOMETERS before it's carriage bearings died). But lets not talk about the 4900 any more. I'm getting angry, but about to spend another $2000 anyway.

    • I Am A:
    • Single Male

    (3 of 3 customers found this review helpful)

     
    4.0

    Nice Prints

    By Richard

    from Saint Louis, MO

    About Me Budget Shopper

    Pros

    • Attractive
    • Beautiful Prints

    Cons

    • Maintenance

    Best Uses

    • Medium Rooms
    • Small Rooms

    Comments about Epson Stylus Pro 4900 Inkjet Printer:

    I find Epsons can be finicky. however, the quality of print it does is uncomparable to the price point of the printer. very nice prints for the cost of the printer professional quality

    • I Am A:
    • Family Young Kids

    (24 of 24 customers found this review helpful)

     
    2.0

    Clogs are a serious problem

    By fedup2

    from Atlanta, GA

    About Me High-end Shopper

    Verified Reviewer

    Comments about Epson Stylus Pro 4900 Inkjet Printer:

    When it works, it makes excellent prints. But, after not using it for a few days, the heads are clogged. In the last year, I have used nearly $1000 worth of ink in cleaning. I have tried all the tricks except disassembling the print head. I have finally given up on it.

    • I Am A:
    • Family Older Kids

    (40 of 44 customers found this review helpful)

     
    4.0

    EPSON 4900 PROBLEMS

    By TED

    from NEBRASKA

    Comments about Epson Stylus Pro 4900 Inkjet Printer:

    I purchased the original 4900 approx 3 yrs ago and was extremely happy with prints and everything.Then troubles developed with plugged colors and cleaning head using excessive ink.
    Tried all of the ideas on internet to unplug and clean. the result was that I ruined the printer. Repair impractical. I priced and researched a range of printers and mfgr. No clear difference or choice when all things included with price and problems. ONE RECURRING THOUGHT FROM INTERNET WAS DRYING FROM LOW HUMIDITY AND LACK OF STEADY USE.
    With much reluctance because of price, I decided to purchase another 4900 and to try to prevent the problems.
    1. bought plastic paint drop cloth from Ace hardware
    2. covered printer to keep air conditioning and heating from blowing and drying the ink
    3.purchased pkg. of aluminum foil trays, layered paper towels with water and put in output tray under plastic drop cloth.
    4. Extra water if not to be used for extended time and covered to floor
    5.when starting after not operated always run print tests
    UP TO NOW AFTER 11 MONTHS
    1. No plugs. 2. Ink last longer. 3.No problem after 12 day vacations. 4. Prints turning out great. 5. No negative effect on printer.
    NEBRASKAN, 86 YRS.OLD, AMATEUR PHOTOGRAPHER, PRINT CANVAS, 16X36 PRINTS, METAL AND BLACK AND WHITE OVER 400 PRINTED AND FRAMED PHOTOS

    (29 of 29 customers found this review helpful)

     
    1.0

    an expensive boondoggle

    By E S the former Epson customer

    from New York City

    About Me Midrange Shopper

    Comments about Epson Stylus Pro 4900 Inkjet Printer:

    I thought my first Epson stylus pro 4900 was an isolated "lemon," when Epson offered to replace it. The problems began soon after I bought it. They sent me a new one, I had to pack up the old one, but when I unpacked the replacement they sent, it turned out to be a used, reconditioned machine!
    It had the exact same issues as the first one - if you don't print every day, do not assume you can EVER just hit 'print' and have a simple experience.

    You will be babysitting this flawed design for a great deal of time, every day you own it.

    Shame on Epson, they will not admit that thousands of people are struggling with the 4900, and offer nothing to customers who call. Also they have actually had the gall to monetize the customer service calls, so don't even hope to get any guidance about troubleshooting it, unless you pay Epson some money.

    You have made a mistake, and lost a substantial amount of time and cash, if you are not a constant user.
    Stay away from this printer!!!

    (27 of 27 customers found this review helpful)

     
    1.0

    Horrible investment

    By CLM

    from montana

    About Me Budget Shopper

    Pros

      Cons

      • Heavy

      Best Uses

      • Large Rooms

      Comments about Epson Stylus Pro 4900 Inkjet Printer:

      I have owned two of these and had to send to the recycle bin shortly after the warranty expired. Epson replaced with two refurbished printers and they had the same clogging issues.

      • I Am A:
      • Single Female

      (15 of 15 customers found this review helpful)

       
      4.0

      Great printer that needs a lot of care

      By Professional user

      from Minnesota

      Verified Reviewer

      Comments about Epson Stylus Pro 4900 Inkjet Printer:

      I use the 4900 to print our art prints for sale. It works beautifully and like my 4880, which keeps soldiering on after six years of heavy use, I hope to keep it for a while. I will say, however, that from what I have read, it is necessary to print on this printer every day. You simply can't let it sit and go away. No taking a vacation unless you have someone to come in, print a nozzle check, and perhaps a test sheet (I made up a test sheet of various solid colors to give the printer something to do during our slow times). The other imperative is that you keep the humidity up in your space. We have two humidifiers running in here all the time. It feels like a greenhouse in here... that's how humid we keep it. So, some babysitting required for this fantastic machine, but hopefully this is what is necessary to keep it happy.

      (19 of 19 customers found this review helpful)

       
      1.0

      Worst purchase I have ever made

      By Joe

      from Georgia

      About Me Midrange Shopper

      Pros

        Cons

        • Delicate

        Best Uses

          Comments about Epson Stylus Pro 4900 Inkjet Printer:

          Buyer beware!! If you do not plan to print daily this unit will constantly clog. With no good way to clean the print head other than using up your expensive ink. Mine is hopelessly clogged right now with $ worth of new ink cartridges in it.

          • I Am A:
          • Couple No Kids

          (18 of 18 customers found this review helpful)

           
          1.0

          Epson 4900 buyer beware!!

          By Frustrated

          from Southern New Jersey

          About Me High-end Shopper

          Pros

            Cons

            • Clogging Of Heads
            • Costly Repairs
            • Customer Service

            Best Uses

              Comments about Epson Stylus Pro 4900 Inkjet Printer:

              I'm writing this as a follow up to my initial comments. Essentially I called Epson and reported that the printer heads have not cleared despite multiple attempts at cleaning. I asked if this was a common problem and what would it cost to have it repaired. I was told that they were unaware of any similar problems and assumed my problem was an isolated issue. As far as cost to repair it I was referred to Precision One the authorized repair facility and was informed of the following costs:$100 traveling expenses for the technician$25 shipping of expected parts $175/ hour laborEssentially $300 for an estimate. If a new printer head was required it would be an additional $1983.26 for the part and an additional 3 hours labor or $525. Additional parts and labor charges would be charged if required. Essentially the single part was more expensive than the sum of all the parts or it was cheaper to replace the unit than repairing it. Lastly repairs and replacement parts only had a 90 day guarantee. When I called Epson and asked if they had any incentives or buyer loyalty problems they informed there where none at this time and my two options were to replace it or repair it. Buyers do have other options. They can purchase printers from other manufacturers, or buy this knowing of the potential problems and be willing to dispose of it once the warranty expires. Judging from the internet and reviews on this and other sites, my issue is not an isolated issue. It is a problem inherent to the 4900 which the manufacture refuses to acknowledge and will continue to do so as long as people are buying their printers,

              • I Am A:
              • Couple No Kids

              (16 of 16 customers found this review helpful)

               
              2.0

              Wonderful machine when it works

              By frustrated

              from New Jersey

              About Me High-end Shopper

              Verified Reviewer

              Pros

              • Quality Of Prints

              Cons

                Best Uses

                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                  I purchased this printer after originally seeing it at the NY Photo Expo. This a a large, heavy machine that produces excellent prints. Unfortunately the beautiful images have been compromised by recurring mechanical issues. After a few months my first unit was replaced because of irreparable clogging. My second printer is now plagued with the same clogging problem and not responsive to the usual head cleaning. I spoke with Epson described the problem and was told my printer is no longer under warranty and it will cost me almost the same or more as purchasing a new unit to repair my unit. In addition the repair will only come with a 90 day warranty.

                  I do not make my living via photography, I am a serious hobbyist and have spent most of my spare time with some aspect of photography for over 30 years. When looking for a printer I wanted a printer that would produce excellent prints that would rival the prints I produce in my darkroom. While the 4900 does produce excellent prints its reliability and clogging is a major issue. Unless you will be using this printer daily, or are willing to replace it whenever the warranty expires I would not recommend this product or other Epson products having similar issues

                  (20 of 20 customers found this review helpful)

                   
                  1.0

                  Horrible Printer

                  By Dve

                  from Chicago

                  Comments about Epson Stylus Pro 4900 Inkjet Printer:

                  I can't believe Epson is still selling this piece of junk. I bought this a couple of years ago and had more printhead clogs than successful prints. I literally had to throw out a printer that never had its starter printer cartridges changed. I will admit I didn't print a lot, but I also have a HP Z3100 that has never had a clog and is still working, probably because it will awaken periodically and clean it's heads. I tried everything with the 4900. I ran the head cleaning utility; I used Windex on a paper towel to try to clean the heads; I purchased the service utility for $ and reinitialized the ink. All with no luck. I even consideted trying to buy and replace the printhead, but could not as they are only should to authorized service personnel. People say this printer should only be used in production environments where it is constantly printing. Perhaps this is true, but I wouldn't even risk if I printed frequently. Read the other reviews before buying this thing or there is a good chance you will regret your purchase.

                  Displaying reviews 1-20

                  Back to top

                  Previous | Next »