Hello, #1 rated protection.
Good-bye, expensive repairs.
What does a SquareTrade plan cover?
Common Failures from Normal Use

From broken screens and buttons to failed speakers and hard drives, we cover you beyond the manufacturer's warranty, or if the manufacturer denies coverage for common failures.
Drops & Spills Protection for Portable Devices

Drop it? Spill on it? No worries. For all portable electronic devices, we offer protection from accidents caused by you and people you know.
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
SquareTrade3 Year Protection Plan
 
4.7

(based on 2428 reviews)

Ratings Distribution

  • 5 Stars

     

    (1897)

  • 4 Stars

     

    (376)

  • 3 Stars

     

    (97)

  • 2 Stars

     

    (18)

  • 1 Stars

     

    (40)

97%

of respondents would recommend this to a friend.

Pros

  • Good value (349)
  • Good coverage (333)
  • Quick response (149)
  • Durable (50)
  • Easy to use (38)

Cons

  • Little coverage (8)
  • Not worth it (8)
  • Pricey / poor value (8)
  • Cost (3)

Best Uses

  • High-end products (269)
  • Portable electronics (181)
  • Everyday products (173)
  • Travel (83)
  • Replacement (53)
    • Reviewer Profile:
    • Quality oriented (307), Budget shopper (134), Practical (100), Traveler (56), Tech savvy (55)
    • Primary use:
    • Personal (421), Business (180)
    • Was this a gift?:
    • No (961), Yes (79)

Most Liked Positive Review

 

SquareTrade is the best!

I fell off a rock at a tide pool and my beloved camera and lens flew into the ocean after falling down many rocks. The lens was smashed and the camera looked like a...Read complete review

I fell off a rock at a tide pool and my beloved camera and lens flew into the ocean after falling down many rocks. The lens was smashed and the camera looked like a dying robot in a sci-fi film, firing away at about 60 frames per second. They were both dead. I thought my warranty was over but when I called SquareTrade, I still had 3 days left and they immediately sent me a mailing label to ship both back to them. After about a week and being told by Canon that they were irrepairable, SquareTrade bought be a brand new camera and lens through BH since I told them I only buy my gear through BH! I couldn't believe they bought me a brand new kit. I've had several things die or fall into the water and SquareTrade has ALWAYS covered them without question. don't be fooled by cheaper warranties other big companies offer. Read the reviews. They are terrible. SquareTrade has always been my choice for over 15 years and I've never had a complaint!

VS

Most Liked Negative Review

 

EMPTY PROMISES - DO NOT BUY !!!

Today, after more than a month and after multiple phone calls, I received a cheque for the price of my camera (ex. sales tax). I had asked for this for the last...Read complete review

Today, after more than a month and after multiple phone calls, I received a cheque for the price of my camera (ex. sales tax). I had asked for this for the last weeks, and they refused. Without giving me an ETA for the repair. While it is worth it to get extended warranty on your gear, do NOT go for SquareTrade! They sell nothing but empty promises:

Promise: 2-day service guarantee.
Reality: +1 month service.

Promise: Refund of replacement.
Reality: Yes, but not withing the promised service window.

Promise: Easy Online Management.
Reality: No status updates whatsoever. Not by mail, not online.

Promise: 24/7 Customer Support.
Reality: Extremely long wait times (call-back option can take hours).

Promised: We will send you a shipping box.
Reality: You have to take care of propper packaging.

Tip 1: (from their service desk) have your item repaired at a local camera store and send us the receipt. 

Tip 2: If your repair is overdue ask for your money back as promised! They will not offer it to you, you will have to ask for it!

Reviewed by 2428 customers

Displaying reviews 1-20

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5.0

It's fine, I guess

By Delores

from undisclosed

Verified Buyer

Comments about 3 Year Protection Plan:

I suppose it's good Haven't used it.

 
3.0

great

By Anthony

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

great

 
5.0

B&H's Recommendation Must Be Good

By Wayne

from undisclosed

Verified Buyer

Comments about 2 Year Protection Plan:

So far so good. It turned out that by doing business with B&H Photo and Video was the best decision I could make. If the protection plan is as good as the IEEE 1394B PCI Expansion Card from StarTech, then I'm like a piggy in mud.

 
5.0

I always consider Square Trade when I purchase equipment

By Hanook

from undisclosed

Verified Buyer

Comments about 3 Year Protection Plan:

Good PLAN

 
5.0

buy it again if i need it

By Van

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Great deal on a warranty for two years

 
5.0

Must have

By Rodrigo

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Just a smart purchase if you want added protection for you're gear. I purchase expensive gear and wouldn't buy it without these protection plans

 
5.0

I would buy this product again

By Kevin

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

I Have yet to use this warranty. Hopefully, I will not have to use it, but it nice to know that I have comfort in knowing that if something were to happen to this lens, I am covered

 
5.0

The evil you need to get protected.

By Daniel

from undisclosed

Verified Buyer

Comments about 3 Year Protection Plan:

You dont want this but you may regret if you dont have-it!

 
5.0

Great

By Ezequias

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

I love it

 
5.0

I love it

By Ezequias

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Great

 
5.0

i like it

By Marcelo

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

great company

 
4.0

It's a warranty. What's to say...

By Jim

from Undisclosed

Site Member

Comments about SquareTrade 3 Year Protection Plan:

Bought the warranty. Hope I never need it.

 
5.0

Great protection!!!!

By Tammy

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Square Trade has always been a nice warranty product. I've only had to use it once and the service was fast and friendly!

 
5.0

A good idea

By Daniel

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

A good idea

 
5.0

A very good idea

By Daniel

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

A very good idea

(1 of 1 customers found this review helpful)

 
5.0

Perfect.

By Lincoln

from undisclosed

Verified Buyer

Comments about 1 Year Protection Plan:

I've always bought SQ protection plans for my big ticket items and recently had to use one. Flawless service and really timely payment. Zero complaints and surprisingly great service. I was expecting a hassle and it was flawless.

 
5.0

Reliable printer

By Susan

from undisclosed

Verified Buyer

Comments about 3 Year Protection Plan:

After careful research of printers; find this one performs as expected. Easy to set up. Copies and photos are good quality. Pleased with printer.

 
5.0

Better be safe than sorry.

By Gilles

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

The is an insurance policy. With portable components, sometimes the inevitable can occur. I have included this warranty with my purchase and for the money I saved from buying with B&H vs local store, I can add this option and still get a great deal.

 
5.0

I would buy more items

By Terence

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

The shipping was fast and the product is same as described will do business in the future

 
5.0

N/A

By Richard

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Simple to use

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How does a SquareTrade plan work?
2-day service guarantee
We'll repair or replace your item in two business days or less after we've received it, or your plan is free.
100% Parts & Labor, No Deductibles
We've got you covered. You pay nothing.
In-home Service for Large TVs and Desktops
If your large TV or desktop needs service, we'll send a repair provider over to your house to fix it.
Free Express Shipping
We give you a pre-paid express shipping label and packing material to send your item to us. After we fix it, we send it back to you, FREE.
Worldwide Coverage
We offer coverage no matter which part of the world you are in. If you need a repair while abroad, send us a valid repair receipt for your item and we will quickly reimburse you.
24/7 Customer Support
We're here, no matter when you need us.
Easy Online Management
You can view, print, cancel, and transfer your plan, file a claim, and track its progress, 24/7 at squaretrade.com
Cut the paperwork
Fax or email us your receipt and we'll store it as proof of purchase. That's one less piece of paper to keep track of.