The Tech Corner

NYC Store is Closed
Checkout & Store Pickup within 30 Minutes are  Closed  >

One-on-One Video Chat with an Expert

Currently offered for: Photography

Wish you had a person on the inside, who could explain questions and technical issues with your newly obtained gear? You do! Request a one-on-one meeting with a B&H Expert to resolve product- or project-related concerns, at a designated time, without interruptions. The best part? There's no purchase requirement, so even if you didn't buy your gear here, you can learn from the masters, free!


Whether you need starter tips for a just-purchased camera, time-saving how-tos to get the most from the gear you now own, or you have a project-related dilemma to solve, our field-tested specialists are here to guide you every step of the way!

Schedule a Virtual Appointment Today

Schedule a virtual one-on-one appointment to figure out your photo- related questions with a B&H Expert via live online conference.

Book Now

In-Person Guest Tech Services

Need help with assembly, installation, basic operation and more? Visit our NYC SuperStore, and stop by the Tech Corner's Guest Tech Services desk — no appointment necessary! One of our specialists will be happy to assist you with:

  • Basic setup for cameras, computers, drones, etc.
  • Recover files from SD cards & hard drives (basic recovery)
  • Clone a hard drive
  • Installation of: Memory cards, Computer RAM, Software
  • Apply screen protector to tablets, smartphones, cameras
  • Cut bigger SIM cards to fit
  • Transfer contacts from old to new phone
  • Firmware Upgrades

In-Person Consultations

Due to ongoing safety concerns, in-person meetings with B&H Experts at our NYC SuperStore have been temporarily suspended. Virtual appointments to resolve product- or project-related issues are available at this time—for photography equipment only (see above).

No purchase necessary. If you have further questions, please email [email protected]. For pre-sales assistance, contact our Sales Dept.

What Real Customers Are Saying

...thank you so much for helping my son, Riley, with his gimble. It was greatly appreciated by him and was good timing right before he shoots a film in the upcoming week.

— Joey, Tech Corner customer

Steve was kind, patient and very clear. Had me try it afterwards and gave me confidence. Did not mind my taking notes, He fixed the strap in the camera which I never could have done. the session with him was a blessing!!

— Judy Y., Tech Corner customer

I liked that Edward knew A LOT, he was knowledgeable about all the equipment, the settings, the connections, the effects. He really knew a lot and was able to teach me everything. He talked to me at my level. He made sure that everything worked with my software. He was truly an excellent teacher.

— Javier S., Tech Corner customer

Very easy to set up appointment. Very helpful to have someone walk you through your equipment and discuss best practices.

— Linda R., Tech Corner customer

Gary was fantastic he showed me how to set my focus so I get the best out of my new Canon camera. He showed me some other info plus info on Light Room!! He went above and beyond.

— William R., Tech Corner customer

I really want to take a moment to say how thankful I am that B&H Photo offers sessions like this.

— Justin, Tech Corner customer

I liked the space very comfortable and setup and the expert (Chris) who was very knowledgeable and answered all my questions and gave me some great tips.

— Carlos B., Tech Corner customer

Elliott was patient and an excellent instructor.

— Bruce P., Tech Corner customer