Asus Rapid Replacement

How it works
  • Call ASUS with your item serial number
  • Once your warranty has been verified, ASUS will email or fax you an RMA and a few forms to fill out.
  • Check your mailbox for your swap item (subject to availability).
  • Use ASUS' box to ship your original item back within 14 days.
Please be ready to provide:
  • Proof of ownership of a qualified product with purchase date clearly indicated on your invoice or sales receipt.
  • A valid credit card with sufficient funds to cover the full MSRP value of your item.
  • (If the item is not received by ASUS within 14 calendar days after receipt of replacement product, your card will be charged the full MSRP value of the product.)
About Rapid Replacement
  • With ASUS Rapid Replacement, your display product is covered should you need two-way cross shipment during warranty service.
  • This optional Advance Swap Program is available on select models only.
  • ASUS Rapid Replacement is valid for the full term of the local limited hardware warranty. Service is only available within the United States and Canada at this time.

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