Select Store Pickup when you're checking out
Wait for your 'Ready for Pickup' email containing your Order Number
Bring your Order Number & Photo ID to the SuperStore
Store Hours
| Mon-Thu | 10am-7pm |
| Friday | 10am-2pm |
| Saturday | Closed |
| Sunday | 10am-6pm |
Store Pickup Hours
| Mon-Thu | 9am-8pm |
| Friday | 9am-2pm |
| Saturday | Closed |
| Sunday | 10am-6pm |
Phone Hours
| Mon-Thu | 9am-7pm |
| Friday | 9am-2pm |
| Saturday | Closed |
| Sunday | 10am-5pm |
Which items are available for Store Pickup?
If an item is ready for pickup, you will see a green checkmark indicating that Store Pickup is available. Items that are stocked in our New Jersey warehouse can be transferred to the store for same day pickup. Please see individual item descriptions for details. Please note: Store Pickup is only an option if shipping is not requested on any other items in your order.
When will my order be ready?
Most items can be ready as little as 30 minutes from order completion. Orders placed less than 30 minutes before Store Pickup closing or overnight (as late as 30 minutes before Store Pickup opening) will be ready immediately when Store Pickup reopens the next business day. Store Pickup hours are 9am-8pm Monday through Thursday; 9am-2pm Friday and 10am-6pm Sunday.
What do I need to pick up my order?
You will receive an email with your order number soon after completing your order. When picking up, you or your proxy will need to provide:
- Your Order number
- A valid government-issued photo ID
If I cannot pick up the order, may I send a messenger or courier on my behalf?
Yes! Make sure your delivery person is ready to provide the following:
- Messenger service ID card or a bill of lading or a daily manifest
- Government-issued photo ID (e.g., driver's license or passport)
- Your Order number
Does B&H offer free parking?
Yes, B&H offers free parking to customers: 1 hour free parking with your $100 minimum purchase, and 2 hours free parking with purchases over $300.
Our customer parking lot is around the corner from the NYC SuperStore at 347 West 34th Street, New York, NY 10001.
Where do I pick up my order?
Upon arrival, proceed to our Web & Phone Orders area (just follow the signs). Your ‘Ready for Pickup’ email will come with an easy-to-follow map.
How long will B&H hold my order?
We will hold your order up to five business days. Abandoned orders will be canceled automatically.
Can someone else (such as a friend or family member) pick up my order?
You may appoint a proxy at checkout; its easy! Your proxy can pick up the order by presenting the Order number and his/her own government-issued photo ID.
