B&H is world renown as the place to go for all your photo, video, pro audio and digital imaging needs. Once you step inside our store, an incredible array of specialized departments awaits you.
As you enter, you are greeted with a smile and offered our monthly bulletin that features our standard listings, as well as our monthly specials. Colored signs guide you easily throughout the store. However, no matter where you turn, you will observe the B&H philosophy in action.
Our Goal
Our overriding goal is to make you-our customer-feel comfortable and satisfied with your experience. Our commitment to sales quality and customer satisfaction is second to none. The guiding philosophy of our store is to enable you to come in and touch, feel, experiment, ask, and discuss your needs, without sales pressure. At B&H, we have strong feelings about our customers, thus our sales and support teams are dedicated to making your experience with us a pleasant and lasting one. Our StaffOur sales staff is made up of working professional photographers and videographers with years of field experience. They'll ask what it is that you're seeking to accomplish, and they will advise you as to what equipment you will need to get the job done effectively. Even if all you need is advice on how to shoot a particular job, we're more than willing to listen and make suggestions. We don't just sell boxes and yell, "Next!" At B&H, customers are treated as long-term friends and colleagues. Photographers and videographers from all over the world make their way here to see our store. Our clientele represents a large cross section of photographers and imagers-both pro and amateur. Our CustomersAt B&H, it is quite common to stand at a sales counter and examine equipment and share opinions with a Pulitzer Prize-winning photojournalist. Some make a special trip to the store while on assignment around New York, and longtime customers will come in to say 'Hi' during visits to "The Big Apple". First-timers drop by to check out our solid reputation of more than 35 years, and are overwhelmed by the sheer scope of it all. The phrase we hear around here most often is, "I've been ordering from you online and over the phone for many years, but when I knew I was coming to New York, I just HAD to come by and see for myself".
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Our LocationOur 70,000+ sq. ft. SuperStore is located on the west side of Manhattan, at 420 9th Avenue, between 33rd Street and 34th Street. We are easily accessible from all areas of New York and the surrounding vicinity. Penn Station and Port Authority are nearby, while the Holland and Lincoln Tunnels are straight runs down 9th Avenue or straight across 34th St. Several subway stops are also within close proximity of our front door. If all else fails, every cab driver worth his tip knows how to get here. Parking Near B&H If you're driving, there are many public parking lots in the vicinity of B&H. One hour of free parking while shopping at B&H is available at the B&H parking lot. (Minimum purchase of $100 is required. Two hours of free parking with minimum purchase of $300.) The B&H parking lot is at 349 West 34th Street, between 8th & 9th Avenue, north side (small lot next to synagogue). |
The B&H Super Store Philosophy:
• Our Easy Access Displays: It is our policy wherever feasible that customers be allowed to handle the equipment. We believe that as a result, customers will make better-informed decisions about their purchases. |
• Our Educated Staff: At B&H, we continuously train our staff to understand the features and operation of every product we sell. |
• Our Partnership with Manufacturers: In cooperation with manufacturers, B&H regularly schedules events where the manufacturers show their newest and hottest products to our staff and to our customers. In addition, we encourage various photographic and videographic organizations to schedule monthly seminars and inspirational lectures at the "B&H Event Space". |
• Our Cutting Edge Inventory Tracking: B&H has set up a computer-controlled inventory system, which enables us to check on the availability of any piece of equipment. This way Special Orders items can be ordered and tracked easily. |
• Our Liberal Return Policy: If for any reason you are not happy with your purchase, B&H offers a liberal money-back return policy. We want you to buy with the confidence of knowing that we will support you if there is a problem with your merchandise. We do not use any shady business tactics. At B&H, we're in it for the long haul and want you to be a 'B&H-er' for the long haul as well. | We sincerely hope you will visit our SuperStore. If you can't make it in person, give us a call, send us a fax, or log on to our ever-expanding website to check us out. By all means, request our free monthly price bulletin or any one of our free B&H Source Books. No matter how you touch base with us, we'll treat you like a long-time friend. Our motto, "The Professional's Source", means we treat every visitor professionally and show each the same courtesy and attention we do our professional clients. At B&H, every customer is "our best customer." |
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