\
Hello, #1 rated protection.
Good-bye, expensive repairs.
What does a SquareTrade plan cover?
Common Failures from Normal Use

From broken screens and buttons to failed speakers and hard drives, we cover you beyond the manufacturer's warranty, or if the manufacturer denies coverage for common failures.
Drops & Spills Protection for Portable Devices

Drop it? Spill on it? No worries. For all portable electronic devices, we offer protection from accidents caused by you and people you know.
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
 
4.7

(based on 1761 reviews)

Ratings Distribution

  • 5 Stars

     

    (1357)

  • 4 Stars

     

    (303)

  • 3 Stars

     

    (68)

  • 2 Stars

     

    (11)

  • 1 Stars

     

    (22)

97%

of respondents would recommend this to a friend.

Pros

  • Good value (346)
  • Good coverage (328)
  • Quick response (148)
  • Durable (50)
  • Easy to use (38)

Cons

  • Little coverage (8)
  • Not worth it (8)
  • Pricey / poor value (8)
  • Cost (3)

Best Uses

  • High-end products (264)
  • Portable electronics (180)
  • Everyday products (172)
  • Travel (83)
  • Replacement (53)
    • Reviewer Profile:
    • Quality oriented (303), Budget shopper (132), Practical (100), Traveler (56), Tech savvy (55)
    • Primary use:
    • Personal (418), Business (179)
    • Was this a gift?:
    • No (956), Yes (79)

Most Liked Positive Review

 

Got Protection?

Where else can you get extra protection for your investment, this has to be the BEST option I have seen B&H offer. Every new gear I purchase I look for the SquareTrade...Read complete review

Where else can you get extra protection for your investment, this has to be the BEST option I have seen B&H offer. Every new gear I purchase I look for the SquareTrade Option.

VS

Most Liked Negative Review

 

Not worth it

The fine print, after you purchase the service: They will only cover costs up to the value of the unit. They will charge you an undefined labor rate and parts cost to work...Read complete review

The fine print, after you purchase the service: They will only cover costs up to the value of the unit. They will charge you an undefined labor rate and parts cost to work on your unit. Ergo, they can charge you absurd rates and you can end up with a unit that is still not fixed in the end. Also, at their discretion they can replace your unit with a refurbished item (with its unknown issues). For $[$], you are not buying a service that guarantees an operable unit for 4 years. You are rolling the dice that anything that happens is very minor and they won't charge you more than the value of the unit.

Reviewed by 1761 customers

Displaying reviews 1-20

Back to top

Previous | Next »

 
5.0

This Was A NoBrainer!

By LovinMyGoPro

from Georgia

Given all the potential uses for my GoPro, knowing I could protect it with this kind of warranty erased any concerns and hesitancy I had.

Share this reviewHelp Icon

 
4.0

SOMETIMES I GET THE PAPER COPY SOMETIMES NOT

By CAMERAJOE

from CHICAGO, ILLINOIS

About Me Quality Oriented

Verified Buyer

Pros

  • Good Coverage
  • Good Value

Cons

  • No Paper Or Computer Copy

Best Uses

  • High-End Products
  • Portable Electronics

Comments about 2 Year Protection Plan:

SOME EQUIPMENT YOU SEND THE PAPER WARRENTY, AND SOMETIMES YOU DON'T, LIKE THIS TIME

  • Primary use:
  • Business
  • Was this a gift?:
  • No

Share this reviewHelp Icon

 
1.0

Deceptive Coverage!

By Buyer Beware

from Sonoma County

About Me Value Oriented

Verified Buyer

Pros

    Cons

    • Not Worth It

    Best Uses

      Comments about 2 Year Drops & Spills Warranty:

      Not a reliable vendor!

      • Primary use:
      • Personal
      • Was this a gift?:
      • Yes

      Share this reviewHelp Icon

       
      5.0

      Wouldn't be without it.

      By bgrphoto

      from Clarkdale AZ

      About Me Quality Oriented

      Verified Buyer

      Pros

      • Good Coverage
      • Good Value
      • Quick Response

      Cons

        Best Uses

        • High-End Products

        Comments about 3 Year Protection Plan:

        Funny you ask, the day after I received my new lens which works great on my old camera, I had to send my 5D in for repair and love the quick turn around

        • Primary use:
        • Personal
        • Was this a gift?:
        • No

        Share this reviewHelp Icon

         
        5.0

        Great Warranty Company

        By Bo

        from San Francisco, CA

        About Me Quality Oriented

        Verified Buyer

        Pros

        • Good Coverage
        • Good Value
        • Quick Response

        Cons

          Best Uses

          • High-End Products
          • Portable Electronics

          Comments about 3 Year Drops & Spills Warranty:

          I've had SquareTrade for another electronic for 4.5 years, and something broke. Since I registered my product when I purchased it, all I had to do was call them up and let them know what happened. Within a week, a technician was at my house, diagnosing, fixing, and getting my device to work again. I was VERY happy with SquareTrade's service. I'd buy from them again when I get another electronic item.

          • Primary use:
          • Personal
          • Was this a gift?:
          • No

          Share this reviewHelp Icon

           
          5.0

          Beats paying every month

          By MDRW

          from Cambridge, Maryland

          About Me Quality Oriented

          Verified Buyer

          Pros

          • Good Coverage
          • Good Value
          • Quick Response

          Cons

            Best Uses

              I think this is a real value. Tired of paying the high monthly fee for insurance with my carrier that has a high deductible. This gives me two years of security at a fraction of the price. It does not cover lost or stolen but with the savings I can live with that. With what I save over 2 years I can afford to buy a new phone every two years--taking into consideration the price of the Moto X phone I bought with the warranty.

              • Primary use:
              • Personal
              • Was this a gift?:
              • Yes

              Share this reviewHelp Icon

               
              5.0

              Happy with purchase, but not tested yet.

              By cmlndm

              from Aurora, IL

              About Me Value Oriented

              Verified Buyer

              Pros

              • Good Value

              Cons

                Best Uses

                • Portable Electronics

                Comments about 2 Year Drops & Spills Warranty:

                Not much to say yet.

                • Primary use:
                • Personal
                • Was this a gift?:
                • No

                Share this reviewHelp Icon

                 
                4.0

                For sanity's sake

                By Robert

                from Houston, Tx

                About Me Quality Oriented

                Verified Buyer

                Comments about 3 Year Drops & Spills Warranty:

                Was purchased for the sake of my sanity. I'm extremely rough on my equipment so having an extended warranty helps quell my anxiety of breaking things.

                • Primary use:
                • Personal

                Share this reviewHelp Icon

                (1 of 1 customers found this review helpful)

                 
                5.0

                This is no Brainer! Protection that works!

                By The Sosa

                from Round Rock, TX

                About Me Quality Oriented

                Verified Buyer

                Pros

                • Good Coverage
                • Good Value
                • Peace Of Mind

                Cons

                  Best Uses

                  • High-End Products

                  Comments about 2 Year Drops & Spills Warranty:

                  Like I said! This is a no Brainer. This give me peace of mind. I have kids so if anything happen my work equipment is protected.

                  • Primary use:
                  • Business
                  • Was this a gift?:
                  • Yes

                  Share this reviewHelp Icon

                   
                  5.0

                  Good to buy

                  By Ashu

                  from Kingsport TN

                  About Me Value Oriented

                  Verified Buyer

                  Pros

                  • Good Coverage
                  • Good Value
                  • Quick Response

                  Cons

                  • Too Much Waiting Time

                  Best Uses

                  • High-End Products

                  Comments about 3 Year Drops & Spills Warranty:

                  Customer service is good., but it is not in USA.

                  • Primary use:
                  • Personal
                  • Was this a gift?:
                  • No

                  Share this reviewHelp Icon

                   
                  3.0

                  OK, but was it necessary?

                  By Prof Dave

                  from Chapel Hill, NC

                  About Me Value Oriented

                  Verified Buyer

                  Pros

                    Cons

                      Best Uses

                      • Everyday Products

                      Comments about 1 Year Protection Plan:

                      I haven't had the occasion to use this protection plan yet, but it sounds useful. My only question is whether I really needed it for my refurbished Canon zoom lens, since the maker provides a similar one-year guarantee.

                      • Primary use:
                      • Personal
                      • Was this a gift?:
                      • No

                      Share this reviewHelp Icon

                       
                      5.0

                      Square Trade Stands Behind their Warranty

                      By mirliegirlie

                      from Austin, TX

                      About Me Quality Oriented

                      Verified Buyer

                      Pros

                      • Good Coverage
                      • Good Value
                      • Quick Reimbursement
                      • Quick Response

                      Cons

                      • Does Not Cover Increase

                      Best Uses

                      • High-End Products
                      • Portable Electronics
                      • Wireless Headsets

                      Comments about 3 Year Drops & Spills Warranty:

                      This warranty is imperative to have when buying headsets for my wireless microphone. They break often enough that I have had to claim a warranty. If they can't repair they quickly send a check for the amount that was paid.

                      If the price of the item goes up however you only get the amount that you paid.

                      • Primary use:
                      • Business
                      • Was this a gift?:
                      • No

                      Share this reviewHelp Icon

                       
                      5.0

                      What Is There To Write About?

                      By mlyon83

                      from New York, NY

                      About Me Quality Oriented

                      Verified Buyer

                      Pros

                      • Good Coverage
                      • Good Value

                      Cons

                        Best Uses

                        • High-End Products

                        Comments about 3 Year Drops & Spills Warranty:

                        It covers pretty much all incidentals except theft & total loss for my Sennheiser IE800s.

                        • Primary use:
                        • Personal
                        • Was this a gift?:
                        • No

                        Share this reviewHelp Icon

                         
                        5.0

                        They did right by me

                        By davidabl

                        from Concord,CA

                        Pros

                        • Good Coverage
                        • Good Value
                        • Quick Response

                        Cons

                          Best Uses

                            Had tomato use of my ST policy when my Panasonic LX-100 slipped off my shoulder & lens internals came loose. Took them just a couple of days in-shop to fix it. Camera is now as good as new

                            • Primary use:
                            • Personal
                            • Was this a gift?:
                            • No

                            Share this reviewHelp Icon

                             
                            5.0

                            "I would buy this product again and again"

                            By golda

                            from new jersey

                            About Me Quality Oriented

                            Verified Buyer

                            Pros

                            • Good Coverage
                            • Good Value

                            Cons

                              Best Uses

                              • Everyday Products

                              Comments about 3 Year Drops & Spills Warranty:

                              Things that are great about it

                              • Primary use:
                              • Personal
                              • Was this a gift?:
                              • No

                              Share this reviewHelp Icon

                              (1 of 2 customers found this review helpful)

                               
                              2.0

                              Not on the ball

                              By the HoneyBeez

                              from Reading, Pa

                              Verified Buyer

                              Comments about 2 Year Drops & Spills Warranty:

                              This protection plan sounded great, but when I called to get information on Returning the Item I got the protection plan for, the customer service person never offered to also refund the plan. Fortunately, I remembered a few hours later, called back and had them refund plan as well.

                              Share this reviewHelp Icon

                              (0 of 1 customers found this review helpful)

                               
                              4.0

                              SquareTrade has very good customer service

                              By Jeff

                              from Los Angeles

                              Verified Buyer

                              Comments about 3 Year Drops & Spills Warranty:

                              SquareTrade replies to my needs quickly. I like that they have a live chat option for customer service.

                              Room for improvement: their protection plans should also cover theft.

                              Share this reviewHelp Icon

                               
                              5.0

                              Warranty is piece of mind

                              By Real Texas Radio

                              from Texas

                              About Me Quality Oriented

                              Verified Buyer

                              Pros

                              • Good Value

                              Cons

                                Best Uses

                                • High-End Products
                                • Portable Electronics

                                Comments about 2 Year Drops & Spills Warranty:

                                Running an internet radio station, we have shows at different venues. Constantly moving here and there, something is gonna get damged, beer spilled on or something. We take good care of our equipment yet you just never know what mat happen. We are glad to have some insurance on the board for that one bad incident something happens.

                                • Primary use:
                                • Business
                                • Was this a gift?:
                                • No

                                Share this reviewHelp Icon

                                 
                                5.0

                                Safe

                                By Chandler

                                from Georgia

                                It's nice to be able to have insurance on a product you rely on to create content.

                                Share this reviewHelp Icon

                                 
                                5.0

                                Peace of Mind

                                By H4D

                                from Birmingham, AL

                                About Me Quality Oriented

                                Verified Buyer

                                Pros

                                • Good Coverage
                                • Good Value
                                • Quick Response

                                Cons

                                  Best Uses

                                  • High-End Products

                                  Comments about 2 Year Drops & Spills Warranty:

                                  I hope I never have to use this, but it is nice knowing that my apple keyboard is protected.

                                  • Primary use:
                                  • Business
                                  • Was this a gift?:
                                  • No

                                  Share this reviewHelp Icon

                                  Displaying reviews 1-20

                                  Back to top

                                  Previous | Next »

                                  Read More Reviews
                                  How does a SquareTrade plan work?
                                  2-day service guarantee
                                  We'll repair or replace your item in two business days or less after we've received it, or your plan is free.
                                  100% Parts & Labor, No Deductibles
                                  We've got you covered. You pay nothing.
                                  In-home Service for Large TVs and Desktops
                                  If your large TV or desktop needs service, we'll send a repair provider over to your house to fix it.
                                  Free Express Shipping
                                  We give you a pre-paid express shipping label and packing material to send your item to us. After we fix it, we send it back to you, FREE.
                                  Worldwide Coverage
                                  We offer coverage no matter which part of the world you are in. If you need a repair while abroad, send us a valid repair receipt for your item and we will quickly reimburse you.
                                  24/7 Customer Support
                                  We're here, no matter when you need us.
                                  Easy Online Management
                                  You can view, print, cancel, and transfer your plan, file a claim, and track its progress, 24/7 at squaretrade.com
                                  Cut the paperwork
                                  Fax or email us your receipt and we'll store it as proof of purchase. That's one less piece of paper to keep track of.