Shipping Fees 
  • Shipping fees are based on the destination, size and weight of your item(s) and include a small fee for insuring the full value of your item(s) against possible theft or damage while in transit.
  • You can calculate your estimated standard shipping fee for any product by clicking on the 'Calculate Shipping' link on our product list and product detail pages. If you’re logged in and have previously placed an order with us, your zip code will be saved. If you are not logged in, just enter your zip code or country to get a shipping cost estimate. (You will have the option to upgrade your shipping to a different service during the checkout process.) The shipping calculator is available in the Shopping Cart as well so that you can calculate the standard shipping costs for your full order before you begin checking out. If you select a different shipping method during checkout your actual shipping cost may be higher.
  • Select products qualify for free UPS Ground shipping in the Continental US, and for free shipping via US Mail to APO/FPO/DPO addresses. Look for the Free Shipping icon.
 Shipping Options 

We work with multiple carriers to offer you different shipping options. UPS is our preferred carrier, but you may also choose FedEx or US Mail. Expedited shipping options are also available for rush deliveries.

UPS

  • Guaranteed delivery time.
  • A signature is required upon delivery. Packages can not be rerouted or picked up from UPS. Please make sure that someone will be at the shipping destination to receive the package and sign for it.
  • If you have a UPS account you can enter your account number on our Shipping Method page during Checkout and you will not be charged any shipping fees by B&H. Account numbers will be verified with UPS. (Only available in the U.S.)

FedEx

  • A signature is required upon delivery. Packages can not be rerouted or picked up from FedEx. Please make sure that someone will be at the shipping destination to receive the package and sign for it.
  • If you have a FedEx account you can enter your account number on our Shipping Method page during Checkout and you will not be charged any shipping fees by B&H. (Only available in the U.S.)

US Postal Service

  • Shipments sent via US Postal Service can take significantly longer than with UPS or FedEx to reach their destination and cannot be tracked.

Truck/Air Freight (US only)

  • Overweight and/or oversized items (example TVs) can only be shipped by common carrier.
  • Please allow 5-8 business days for delivery to the 48 contiguous states and 10-14 days for Alaska, Hawaii and Puerto Rico.
  • For delivery to the inside of your home or business, please call our Sales Department at (866) 239-7781 to arrange this. (Available for first floor only.)

B&H White Glove Deluxe (US only)

  • White Glove service is offered on select TVs so you can avoid the hassle and inconvenience of setting up your LCD or plasma entertainment center. Trained delivery professionals will carry your TV into any accessible room of your home, remove and dispose of the packaging, and place the TV on your table or A/V furniture. (Please be sure your furniture is assembled and ready in advance.) The White Glove folks will contact you to arrange a convenient appointment. White Glove Delivery is available across the country. This set-up service does not include installation. Additionally, some flat-panel TVs include a pedestal stand that requires assembly by the customer - the delivery crew is not responsible for this assembly.
 Shipping Destinations 

US Customers

We ship to:
  • Any residential address
  • Your place of business
  • APO addresses
  • US territories and possessions
  • We do not ship to hotels, motels or resorts.

International Customers

We ship to:
  • Your home address
  • Any US address
  • We do not ship to your place of business, hotels, motels, or resorts.
  • We do not ship to Iran, Sudan, Cuba, Syria, or North Korea.
  • For shipments to Russia, the maximum order value (including shipping charges) is 5000 Roubles per shipment. For Moscow, Nizhniy Novgorod, Krasnodar, Stavropol, St. Petersburg, and Vladivostok the maximum order value (including shipping charges) is 50,000 Roubles per shipment.
  • Oversized items that don’t fit Parcel Services standards will be shipped via Bax Global-Schenker Logistics via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.
  • We reserve the right to block certain products from being shipped outside of the US, based on manufacturer restrictions.
  • P.O. Boxes can only be delivered to via the US Postal Service.
  • You can save and edit your shipping and billing address in the My Account section.
 Delivery Times 
  • If your order is being shipped from B&H (not drop-shipped) to a US shipping address, you will get an expected delivery date for each shipping option during checkout. These dates are based on carrier shipping practices, destination and the items you order. (Expected delivery dates are estimates. Orders can be delayed due to verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates.)
  • Orders may be delivered in separate shipments.
  • Order cutoff times for 1-Day and 2-Day Shipping Options are:
    Monday - Thursday: 3:30pm EST
    Friday: 10:30am EST or 11:30am DST
  • Some items on our website are not regularly stocked at B&H. Availability on these items will show as Drop Ship, Accepting Orders or Special Order.
    • Drop Ship: These items will be shipped to you directly from the manufacturer. These items generally take about 7-10 days to arrive to U.S. destinations.
    • Accepting Orders and Special Order: If one of the items in your order include one of these non-regularly stocked items, we will ask you during checkout to choose whether you would like us to ship your full order when all items are in stock or if you would like to a split shipment (this will not cost you more). The estimated delivery shown reflects the shipping time once B&H gets the item in stock. (International customers: If you choose to have a non-regularly stocked item priced below $500 shipped separately, it will be shipped to via USPS when it arrives at B&H.)
  • The tracking number you receive from us in an Order Status email during the daytime may not be updated on the carriers website until that evening. You may also track your order on our website (login not required).
  • B&H generally packs orders Sunday - Friday. However, orders packed by B&H on Sundays or Legal Holidays are not shipped until the following day. If you receive an email from us on a Sunday or Legal Holiday indicating that your order has shipped, please be aware that it will ship the next day.
  • Business days are defined as Monday through Friday, except holidays.
  • Please note: All orders are subject to approval by our verification department. We will notify you by phone or email should your order be delayed.

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