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International

Where We Ship

Some products cannot be shipped through the mail.

We ship around the globe. So wherever you are, you can get the best advice on the greatest gear -- at the best prices! Please check below to acquaint yourself with any exceptions and conditions that may apply to your location.

We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda.

Foreign Customer Service

Brazil0800.891.5877
Argentina0800.333.0326
Mexico001.866.806.9070
Uruguay000.416.203.7505
Venezuela0800.100.2714
U.K.0808.234.7276
India000.800.100.3327

Foreign Fax Numbers

Brazil0800.891.0320
India1.800.22.8008
All Others212.239.7742
EspaņolHaga clic aqui
PortuguesHaga clic aqui
Internationalclick here

Live Chat

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PortuguesHaga clic aqui

B&H ships most packages with UPS and FedEx. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. DHL Mail is also available for many destinations. DHL Mail is a hybrid service from DHL that delivers to many international countries. The final delivery from this service is by the Post of that specific country.

Drop-Ship items will be shipped to us from our supplier before being shipped to you. Oversized items that don't fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.

Fees & Shipping Cost

Your country's import duties, taxes and fees are never included in the item and shipping totals. For these fees, please refer to our Duties & Taxes section. Original outbound shipping costs are nonrefundable.

Item Restrictions

Before completing any purchase, please check all product Specifications ("SPECS" tab) to make sure you're choosing compatible items that will work in your country. In addition, please confirm that your country's import rules and regulations will allow you to import the item you're purchasing.

Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA. We have a special PAL Video Equipment category for countries that use the PAL system. Manufacturer's rebates may not be valid for merchandise shipped outside the USA.

Refused or Returned Deliveries

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, B&H reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

Signature and Time

All orders are shipped "signature required" upon receipt. International orders received before 7am Eastern Daylight Time (GMT -04:00) will be shipped the same day. To avoid higher than normal shipping and duties charges, orders containing multiple items will be consolidated in one location prior to shipping. Your order may be delayed by an extra business day. We will notify you via email, if your order will be delayed.

Drop Ship

Due to export regulations and the complexities of international shipments, all drop ship items will be shipped to our warehouse and then shipped to you. This enables B&H to help with your shipment during transit.

Attested Documents

Certain countries require your order's documents to be attested by the chamber of commerce. In the event that you need attested documents there will be a $40 USD fee per document requiring a signature along with a shipping charge to send you the documents.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

Multiple Items

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different warehouses will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.

Policies & Pricing

International Pricing & Payment Options

All non-US currency amounts displayed are estimates provided for general information purposes only. We do not guarantee the accuracy of any foreign currency information.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duties and/or taxes. Your credit card company may charge you a conversion fee. We do not collect taxes on orders shipped outside of New York State.

Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates. PayPal Credit, Google Checkout™ and mail-in rebates are not available for international purchases.

International orders are charged as soon as you click "Place Order".

For shipments to Russia, the maximum order value (including shipping charges) is 5000 Rubles per shipment.

Returns and Replacements

If you return a product to us, you will become the exporter from the destination country. That title and any risk of loss transfer to us upon our receipt of the merchandise. Shipping carriers will assist you in recovering your duties and taxes for a fee. Please contact shipping carriers directly to initiate this service.

Privacy

Your privacy is important to us, and we strive to exceed your expectations for secure data. Nevertheless, cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

Duties, Taxes, Customs & Other Fees

International orders are generally subject to local import duties and taxes (VAT). B&H offers the convenience of handling these fees on your behalf for specific countries and for many items. If your order qualifies for this option, it will be presented to you during the checkout process. In some cases by adding the item(s) to your cart and indicating to which country you are shipping, you can see applicable duties and taxes. If none are shown, you will still need to check with that country as to their regulations regarding duties and taxes.

If you opt to pre-pay, we will collect and pay any local import duties and taxes on your behalf. By choosing this service, you authorize B&H to charge any additional import duties, VAT or taxes to the original payment method. You also authorize us to charge any subsequent delivery fee resulting from incorrectly identifying your delivery location as a business vs. residential address to the original payment method.

If you decline our pre-payment service, B&H cannot be responsible for, nor can we offer, any specific advice regarding any customs-related fees that you may incur. For specific information, please consult with your local government import office.

We collect New York sales tax on purchases made in our NYC SuperStore and orders shipped to addresses in New York State. We collect New Jersey sales tax on orders shipped to addresses in New Jersey. Sales taxes are not a VAT and cannot be recovered by non-USA visitors upon returning home.

Foreign Currency

Payment and Currency

All orders are charged when you click "Place Order". PayPal Credit and mail-in rebates are not available payment options. All transactions on our website are calculated in US dollars (USD) even when using our website's currency converter. Please review your financial institution's policies when making purchases in USD as there may be extra charges incurred from the transaction. In the unfortunate event that a credit will need to be issued it also will be calculated in USD. Return currency conversion will also be calculated at the current currency price and may cause a change from the original local currency paid.

Non-US Currency Disclaimer

All non-US currency amounts displayed are estimates provided for general information purposes only. We do not guarantee the accuracy of any foreign currency information.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duty fees and/or taxes. Your credit card company may charge you a conversion fee.

Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates.

Tax Exemptions

Government, educational institutions, non-profit organizations, public charities, churches and other religious associations usually qualify for tax-exempt purchases. Once approved, customers may make tax-exempt purchases on behalf of their organizations.

To apply for a tax-exempt account, please call 800.708.5444 or 212.239.7760 ext. 7149.

If you have received a Tax-Exempt Customer Code, please log in and start enjoying your benefits.

Canada

Free Shipping to Canada on Orders Over $99 USD

Orders over $99 ship free to Canada! The $99 order total is calculated after all rebates and bundle discounts have been applied. Gift Cards, freight charges, duties and taxes do not count towards the qualifying order total.

Transit time is up to 8 days. Orders must be prepaid to qualify for Free Shipping. Certain merchandise is excluded from this offer based on item characteristics.

Canadian Shipping via Purolator

We offer ground service into Canada via Purolator. To expedite the entry and customs process, we consolidate all Purolator shipments daily. When shipping with Purolator, we act as the Importer of Record as a Non-Residential Importer (NRI) into Canada. Duties and taxes are therefore the responsibility of, and are paid by, B&H Photo. We will charge you a fee that's equivalent to the duties, taxes and other applicable cross-border fees along with your merchandise. Once you've paid for your purchase, your merchandise will be delivered without interruption.

Canadian Shipping Terms of Use

B&H Foto (DBA B&H Photo) is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from B&H Foto (DBA B&H Photo), you hereby authorize Livingston International an approved customs broker in CREDITS, to act as your agent, and to transact business with the CBSA to obtain release of your merchandise, account for duties and taxes, return merchandise to B&H Foto (DBA B&H Photo), and electronically submit refund claims on your behalf. Under the CREDITS program, you understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to Livingston International, and that you will obtain the refund directly from B&H Foto (DBA B&H Photo). Further, you also authorize Livingston International to forward any refund issued by the CBSA in your name to B&H Foto (DBA B&H Photo) so that they can be reimbursed.

PST (Provincial Sales Tax)

All orders are imported to Canada as casual goods and are subject to Provincial Sales Tax (PST). If you are a business or corporation or otherwise exempt from duties/tax, please contact our Customer Service Department to obtain documentation and file a claim for reimbursement.

Shipping

Fees

Your country's import duties, taxes and fees are never included in the item and shipping totals. For these fees please refer to our Duties & Taxes section.

Shipping Cost

Original outbound shipping costs are nonrefundable.

Item Restrictions

Before completing your purchase always confirm your items are compatible and will work in your country. Also you need to confirm your country's import rules and regulations will allow you to import the item you are purchasing. Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA.

Payment and Currency

All orders are charged when you click "Place Order". PayPal Credit, Google Wallet™ and mail-in rebates are not available payment options. All transactions on our website are calculated in US dollars (USD) even when using our website's currency converter. Please review your financial institution's policies when making purchases in USD as there may be extra charges incurred from the transaction. In the event that a credit will need to be issued it will also be calculated in USD. Return currency conversion will be calculated at the current currency price and may cause a change from the original local currency paid.

Signature and Time

All orders are shipped "signature required" upon receipt. International orders received before 7am Eastern Daylight Time (GMT -04:00) will be shipped the same day.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

Mutliple Items

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different warehouses will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.

Drop Ship

Due to export regulations and the complexities of international shipments, all drop-ship items will be shipped to our warehouse and then shipped to you. This enables B&H to facilitate your shipment during transit.

Attested Documents

Certain countries require your order's documents to be attested by the chamber of commerce. In the event that you need attested documents there will be a $40 USD fee per document requiring a signature along with a shipping charge to send you the documents.