We ship around the globe. Please check below to acquaint yourself with any exceptions and conditions that may apply to your location.

We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda.

B&H ships most international packages with DHL Express. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. DHL Mail is also available for many destinations. DHL Mail is a hybrid service from DHL that delivers to many international countries. The final delivery from this service is by the postal service of that specific country.

Select Special Order items may be shipped to us from our supplier before being shipped to you. Oversized items that don't fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.

Fees & Shipping Cost

Your country's import duties, taxes and fees are never included in the item and shipping totals. For these fees, please refer to our Duties & Taxes section. Original outbound shipping costs are nonrefundable.

Item Restrictions

Before completing any purchase, please check all product Specifications ("SPECS" tab) to make sure you're choosing compatible items that will work in your country. In addition, please confirm that your country's import rules and regulations will allow you to import the item you're purchasing.

Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA. We have a special PAL Video Equipment category for countries that use the PAL system. Manufacturer's rebates may not be valid for merchandise shipped outside the USA.

Refused or Returned Deliveries

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, B&H reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

Signature & Ordering Deadline

All orders are shipped "signature required" upon receipt. International orders received before 7am Eastern Standard Time (GMT -05:00) will be shipped the same day. To avoid higher than normal shipping and duties charges, orders containing multiple items will be consolidated in one location prior to shipping. Your order may be delayed by an extra business day. We will notify you via email, if your order will be delayed.

Stock Exceptions

Due to the complexities of export regulations and international shipments, all special orders will be delivered to our warehouse and then shipped to you. This enables B&H to better support your shipment during transit.

Attested Documents

Certain countries require your order's documents to be attested by the chamber of commerce. In the event that you need attested documents there will be a $50 USD fee per document requiring a signature along with a shipping charge to send you the documents.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

Multiple Items

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different warehouses will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.

International Pricing & Payment Options

All non-US currency amounts displayed are estimates provided for general information purposes only. We do not guarantee the accuracy of any foreign currency information.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duties and/or taxes. Your credit card company may charge you a conversion fee.

Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates. PayPal Credit, Google Checkout™ and mail-in rebates are not available for international purchases.

International orders are charged as soon as you click "Place Order".

For shipments to Russia, the maximum order value (including shipping charges) is 5000 Rubles per shipment.

Returns and Replacements

If you return a product to us, you will become the exporter from the destination country. That title and any risk of loss transfer to us upon our receipt of the merchandise (any purchased item and its accompanying free items). Shipping carriers will assist you in recovering your duties and taxes for a fee. Please contact shipping carriers directly to initiate this service. Return shipping fees are the customer's responsibility; delivery charges are nonrefundable.

Privacy

Your privacy is important to us, and we strive to exceed your expectations for secure data. Nevertheless, cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

International orders are generally subject to destination's local import duties and taxes. For specific countries and for many items B&H offers the convenience of having us handling these fees directly over to the broker on your behalf. If your order qualifies for this option, it will be presented to you during the checkout process. In some cases, by adding the item(s) to your cart and indicating to which country you are shipping, you can see applicable duties and taxes. If none are shown, you will still need to check with the destination country as to their regulations regarding applicable charges and fees.

If you opt to pre-pay, we will collect and pass-thru to a licensed broker the import duties and taxes on your behalf. By choosing this service, you authorize B&H to charge any additional import duties, or taxes to the original payment method. You also authorize us to charge any subsequent delivery fee resulting from incorrectly identifying your delivery location as a business vs. residential address to the original payment method.

If you decline our pre-payment service, B&H cannot be responsible for, nor can we offer, any specific advice regarding any customs-related fees that you may incur. For specific information, please consult with your local government import office.

We collect local sales tax (8.875%) on purchases made in our NYC SuperStore and corresponding percentages in any state requiring sales tax collection on remote purchases. Sales taxes are not VATs and cannot be recovered by non-USA visitors upon returning home.

Important information if you are shipping items to California: we are legally required to collect Covered Electronic Waste Recycling Fees ("eWaste" fees) on the retail purchase or lease of "covered electronic devices" (CEDs), which are video display products that the Department of Toxic Substances Control (DTSC) has determined to be hazardous when discarded. These products include computer monitors, laptop computers, portable DVD players with LCD screens, "bare" cathode ray tubes (CRTs) and devices containing CRTs, televisions with LCD screens, plasma screens, or CRTs. The fee is variable, depending on screen size:

• More than 4 inches, but less than 15 inches = $4
• Greater than or equal to 15 inches, but less than 35 inches = $5
• Greater than or equal to 35 inches = $6

You will see these fees as itemized components in your order tally whenever shipping items to a California zip code. For more information about these regulations, please visit https://www.cdtfa.ca.gov/taxes-and-fees/covered-electronic-waste-recycling-fee.

Brokerage

The goods will be imported by a locally approved/licensed agent on behalf of the consignee/ebuyer. The consignee authorizes B&H Photo Video to delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). When you place an order for shipment Internationally, you are authorizing the customs broker designated by us or our contractor to act as agent on the importer's behalf (whether the Importer is you or another person) to clear, report, and account for the imported merchandise and remit all applicable duties, fees and taxes arising from such importation, on behalf of the Importer in accordance with all applicable legal requirements. This authorization does not preclude and may still require the consignee to complete a written POA directly with the customs broker. The consignee will pay the taxes and duties in addition to the purchase price of the goods.

Click here for information about Sales Tax / Tax Exemptions

Australia VAT

The Australia Taxation Office* (ATO) requires commercial shippers to Australia to collect VAT from customers on shipments that are below AUD1,000. B&H collects the VAT on all required shipments and pays it directly to the ATO.
*This may also happen to other specific import locations

Payment & Currency

All orders are charged when you click "Place Order". PayPal Credit and mail-in rebates are not available payment options. All transactions on our website are calculated in US dollars (USD) even when using our website's currency converter. Please review your financial institution's policies when making purchases in USD as there may be extra charges incurred from the transaction. In the unfortunate event that a credit will need to be issued it also will be calculated in USD. Return currency conversion will also be calculated at the current currency price and may cause a change from the original local currency paid.

Non-USA Currency Disclaimer

All non-US currency amounts displayed are estimates provided for general information purposes only. We do not guarantee the accuracy of any non-USA currency information.

The final amount shown in your cart is in US dollars. The estimated product price does not include customs, duty fees and/or taxes. Your credit card company may charge you a conversion fee.

Any charges or refunds to your credit card will be issued in US dollars. Refund amounts may be more or less than the purchase price due to fluctuating exchange rates.

Tax Exemptions

Government, educational institutions, non-profit organizations, public charities, churches and other religious associations usually qualify for tax-exempt purchases. Once approved, customers may make tax-exempt purchases on behalf of their organizations.

To apply for a tax-exempt account, apply online today.

If you have received a Tax-Exempt Customer Code, please log in and start enjoying your benefits.

Free Shipping to Canada on Most Orders over $99 USD

Most orders over $99 ship free to Canada! The $99 order total is calculated after all rebates and bundle discounts have been applied. Gift cards, freight charges, duties and taxes do not count towards the qualifying order total.

Transit time runs between 7-10 days. Orders must be prepaid to qualify for free shipping. Certain merchandise is excluded from this offer based on item characteristics.

PST (Provincial Sales Tax)

All orders are imported to Canada as casual goods and are subject to the Provincial Sales Tax (PST) from the destination Province. If you would like to claim reimbursement of PST from the CBSA (Canada Border Services Agency), you may need to submit a B3 customs form with your request. Please contact our Customer Service Department for help procuring this required documentation.

Canadian Shipping

B&H offers free shipping to Canada via ground service. We offer our customers the option of either DDP (Delivered Duties Paid) or DDU (Delivered Duties Unpaid).

With DDP – duties and taxes will be calculated and collected by B&H Photo and passed thru to the licensed broker with proper documentation to clear for you into Canada. We will collect an amount that's equivalent to the duties, taxes and other applicable cross-border fees for with your merchandise.

With DDU – the carrier will contact you to collect duties, taxes and other applicable cross-border fees directly. B&H has negotiated with most carriers for a minimal fee to cover clearance charges. We will provide carriers with all proper documentation during shipping.

With DDU only – you also have the option to clear your order with a different licensed brokerage house. Please inform the carrier as soon as they make contact; they will hand over the package to your appointed broker with all relevant documentation.

Please note that with either selection of DDP or DDU, the carrier may need to obtain your verbal consent and/or require a signature on a POA (Power of Attorney) or your BN (Canadian Business Number) to clear your order through with the CBSA.

FedEx DDP Shipments Legal Notice:

Please note that for DDP shipments of merchandise to Canada, the Canadian purchaser/recipient of the merchandise is the importer of record (the “Importer”) and is responsible for complying with all Canadian laws and regulations for importing such merchandise into Canada. When you place an order for shipment to Canada, you are authorizing a Canadian customs broker designated by us or our contractor to act as agent on the Importer’s behalf (whether the Importer is you or another person) with Canada Border Services Agency (“CBSA”), to clear, report, and account for the imported merchandise with CBSA and remit to CBSA all applicable duties, fees and taxes arising from such importation, on behalf of the Importer in accordance with all applicable Canadian legal requirements.

Fees

Your country's import duties, taxes and fees are never included in the item and shipping totals. For these fees please refer to our Duties & Taxes section.

Shipping Cost

Original outbound shipping costs are nonrefundable.

Item Restrictions

Before completing your purchase always confirm your items are compatible and will work in your country. Also you need to confirm your country's import rules and regulations will allow you to import the item you are purchasing. Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA.

Payment & Currency

All orders are charged when you click "Place Order." PayPal Credit and mail-in rebates are not available payment options. All transactions on our website are processed in US dollars (USD), even when using our website's currency converter. Please review your financial institution's policies when making purchases in USD, as there may be extra charges incurred from the transaction. In the unfortunate event that a credit will need to be issued it will also be returned in USD. Any return currency conversions will be performed at present-day currency rates, and so may result in adjustments to the original local currency paid.

Signature & Ordering Deadline

All orders are shipped "signature required" upon receipt. International orders received before 7am Eastern Standard Time (GMT -05:00) will be shipped the same day.

Rebates

Manufacturer's rebates may not be valid for merchandise shipped outside the USA. Please check the information in your cart to confirm pricing.

Multiple Items

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different warehouses will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.

Stock Exceptions

Due to the complexities of export regulations and international shipments, all special orders will be delivered to our warehouse and then shipped to you. This enables B&H to better support your shipment during transit.

Attested Documents

Certain countries require your order's documents to be attested by the chamber of commerce. In the event that you need attested documents there will be a $40 USD fee per document requiring a signature along with a shipping charge to send you the documents.