Welcome to The Tech Corner

Wish you had a person on the inside, who could answer questions and address any technical issues with existing or newly obtained gear? You do! Our Tech Corner gives you direct access to practical expertise, by appointment or on the fly!

One-on-One Consultations

Now available for: Photography,
Pro Video, Pro Audio, Lighting
and Drones

Book a one-on-one meeting with a B&H Expert via video chat or in-person at the NYC SuperStore to get starter tips for a just-purchased camera, how-tos for gear you own and product or project-related answers.

There's no purchase requirement, so even if you didn't buy your gear here, you can learn from the experts, free!

Book Virtual Visit

Book On-Site Visit

If you have further questions, please email [email protected].

Walk-In Guest Tech Services

No appointment necessary!

Stop by our Guest Tech Services desk in the NYC SuperStore for help with assembly, installation, basic operation and more.

Bring in your gear - no B&H purchase necessary - and a product specialist will assist you with:

Installation of memory cards, computer RAM and software
Basic setup of cameras, computers, drones, etc.
Firmware upgrades for cameras and lenses
Advanced data recovery services for hard drives, SSDs, RAID and other data storage devices on-site through Secure Data Recovery Services
Cloning a hard drive
Application of screen protectors to tablets, smartphones and cameras
Cutting bigger SIM cards to fit
Transferring contacts from old to new phones
Calibration of gimbals

If you have further questions, please email [email protected].

What Customers Are Saying

"Mac was very patient with step-by-step walk-through with certain D850 options that I did not know existed (major upgrade from D5600). Several times he asked to 'inspect' my settings by video of course---correcting my mistakes and providing clarification."

-Jim

"Leor was helpful, respectful and knowledgeable. He very quickly responded to the goals I had for the session. In addition he had some great add-ons that will make using my new camera a lot easier and more productive."

-Yvette

"Fernando was amazing! He was patient, kind and knowledgeable. Thank you."

-Tara

"I love how knowledgeable Stephen is. He's super friendly; he thinks out of the box and is quick to come up with a great solution when something needs 'fixing'."

-Nina

"Michael V was very patient and clearly explained all of the features I asked about in the meeting. He taught me about several features that I might not have used/noticed if it hadn't come up in the call."

-Joy

"B&H has THE BEST customer service of any business I have ever encountered. I will only buy from B&H. They truly know their products and truly care about their customers."

-Amie