RigWheels Cloud Mount Camera Vibration Isolator System

RigWheels Cloud Mount Camera Vibration Isolator System

RigWheels Cloud Mount Camera Vibration Isolator System

B&H # RICMSCS MFR # CM-SCS

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$1,399.00
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RigWheels CM-SCS specs

Packaging Info
Package Weight 16.9 lb
Box Dimensions (LxWxH) 12.4 x 10.1 x 4.1"

RigWheels CM-SCS reviews

Cloud Mount Camera Vibration Isolator System is rated 3.3 out of 5 by 11.
Rated 1 out of 5 by from GOOD LUCK TRYING TO ASSEMBLE THIS RIG! I'm absolutely disappointed with this purchase. It was shipped as a big bag of parts with no assembly instructions. I called and email RIGWHEELS several times. It took them almost two weeks to respond and when they did all they sent me were pictures from their Instagram account, basically leaving it to me to figure it out on my own. I stillhave not been able to assemble this thing after having it for a few weeks. Many of the screws and bolts are too short. For $1399 it should come with an assembly manual. For that price I shouldn't have to go to Home Depot to buy the properly fitting parts. I WOULD NOT recommend this product till this company gets their act together! I WANT MY MONEY BACK!
Date published: 2016-09-28
Rated 1 out of 5 by from Good luck contacting them Countless emails, DMs, Facebook messages and phone calls. Not ONE reply. Absolutely pathetic service.
Date published: 2018-02-03
Rated 4 out of 5 by from Great value Initially I was skeptical because of some of the reviews, but I needed a car mount system so I went for it. While it would be nice to have official instructions included as other reviewers have mentioned it's not that hard to figure out looking at a few photos and all of the pieces laid out. If you can't figure it out odds are you probably shouldn't be rigging cameras to cars. It's a modular system that is relatively quick to set up and I look forward to using it more.
Date published: 2018-02-06
Rated 1 out of 5 by from DON'T DO IT!!!! First off, let me start off my saying that at first look I thought this sidecar rig was great. I produce a bunch of car content for online and was really excited about using this rig, but one problem...it doesn't come with any type of instructions on how to properly assemble this thing. They literally send you bags of parts with pretty B&W pics of their other products they want you to buy but don't bother sending any instructions on how to assemble it or how to configure it in the different ways they say it can be done in their videos. The way they ship their product is in a bunch of zipped locked bags just thrown together. Ive received products from smaller companies packaged better and with instructions . Ive had this side-car rig for two weeks trying to assemble this thing from pictures online, which many of the parts look different from what they have assembled online and nothing. This thing feels so wobbly I wouldnt even put my phone on it nevertheless my Sony FS5. The quality of the parts are really goodbut many of the screws and parts seem mismatched. I called and emailed RigWheeels since I got the rig and they have returned none of my calls or emails over the last week. B&H has been helpful with trying to reach out to them as well. I have nothing against B&HI get that this is a special order item, but Rigwheels needs to get their act together and return customers phone calls or emails and include the basics like a manual before sending me a bunch of parts and promo pics of their other items. Especially when customers are paying the money they are for their products! I would NOT recommend buying any product from this company (Rigwheels) until they get their act together. Thats the problem with new companies like this. They go around social media hyping up their product but forget the basics like instruction manuals and product packaging. There wasnt even inventory list of parts. Just several bags of partsand thats it. Hey Rigwheels, stop patting yourself on the back online and get us the basics. .not everyone is a grip. If you claim your product can be set up in minutes.well Ive been at it for weeks and nothing fits right. Even a simple PDF manual on your site would be a huge help.
Date published: 2016-09-26
Rated 1 out of 5 by from don't waste your money When you buy a professional product you expect professional support as well and it has been three weeks i have emailed and tried calling them. They emailed me a back not even answering my question. Was about to purchase the item but all i wanted was add ons to an already expensive rig wheel dolly kit i purchased and they were not able to advise me of what i needed to buy. You lost us as a customer.
Date published: 2016-11-07
Rated 5 out of 5 by from Excellent Value I own it as well as rent it out to others on Sharegrid and Kitsplits. It works as advertised. I'd recommend buying extra isolator clamps and cable for heavy builds as well as a Benro heavy duty ball leveler. To reduce torque on pan bar you should always have a leveler. Not sure why Rig Wheels doesn't sell it with a leveling system or why they show footage of being used with the gimbal way off level. This is never good for gimbal for long shots. It's like keeping it in a tilt position for too long. There are some complaints here that should be taken with a grain of salt. One by someone who hasn't used it and two by the same person who couldn't figure out how to build it.� Rest assured, look at the pictures online, layout the parts and it's easy to put together. I rent it out constantly with no instruction manual and never have had anyone unable to figure it out. If you can't figure it out, you shouldn't be doing car rigs in the first place.
Date published: 2018-04-24
Rated 4 out of 5 by from Not for everyone I see most know how to assemble this. It's pretty simple. It works exactly as promoted too. IMHO if you can't figure out how to assemble something so basic as this maybe you should do something else for a living. I bought my system 3 years ago and it was ridiculously easy to assemble and use.
Date published: 2018-09-02
Rated 5 out of 5 by from BAG OF PARTS, WHATEVER Come on man, one star? Take some responsibility and just put the thing together. I took the bag of parts and no instructions and assembled it in 30 minutes after looking at one picture online. And I'm a moron. Works great. I'm adding it to my kit.
Date published: 2018-06-10
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