Hello, #1 rated protection.
Good-bye, expensive repairs.
What does a SquareTrade plan cover?
Common Failures from Normal Use

From broken screens and buttons to failed speakers and hard drives, we cover you beyond the manufacturer's warranty, or if the manufacturer denies coverage for common failures.
Drops & Spills Protection for Portable Devices

Drop it? Spill on it? No worries. For all portable electronic devices, we offer protection from accidents caused by you and people you know.
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
SquareTrade2 Year Protection Plan
 
4.7

(based on 2328 reviews)

Ratings Distribution

  • 5 Stars

     

    (1815)

  • 4 Stars

     

    (367)

  • 3 Stars

     

    (93)

  • 2 Stars

     

    (18)

  • 1 Stars

     

    (35)

97%

of respondents would recommend this to a friend.

Pros

  • Good value (349)
  • Good coverage (333)
  • Quick response (149)
  • Durable (50)
  • Easy to use (38)

Cons

  • Little coverage (8)
  • Not worth it (8)
  • Pricey / poor value (8)
  • Cost (3)

Best Uses

  • High-end products (269)
  • Portable electronics (181)
  • Everyday products (173)
  • Travel (83)
  • Replacement (53)
    • Was this a gift?:
    • No (961), Yes (79)
    • Reviewer Profile:
    • Quality oriented (307), Budget shopper (134), Practical (100), Traveler (56), Tech savvy (55)
    • Primary use:
    • Personal (421), Business (180)

Most Liked Positive Review

 

SquareTrade is the best!

I fell off a rock at a tide pool and my beloved camera and lens flew into the ocean after falling down many rocks. The lens was smashed and the camera looked like a...Read complete review

I fell off a rock at a tide pool and my beloved camera and lens flew into the ocean after falling down many rocks. The lens was smashed and the camera looked like a dying robot in a sci-fi film, firing away at about 60 frames per second. They were both dead. I thought my warranty was over but when I called SquareTrade, I still had 3 days left and they immediately sent me a mailing label to ship both back to them. After about a week and being told by Canon that they were irrepairable, SquareTrade bought be a brand new camera and lens through BH since I told them I only buy my gear through BH! I couldn't believe they bought me a brand new kit. I've had several things die or fall into the water and SquareTrade has ALWAYS covered them without question. don't be fooled by cheaper warranties other big companies offer. Read the reviews. They are terrible. SquareTrade has always been my choice for over 15 years and I've never had a complaint!

VS

Most Liked Negative Review

 

EMPTY PROMISES - DO NOT BUY !!!

Today, after more than a month and after multiple phone calls, I received a cheque for the price of my camera (ex. sales tax). I had asked for this for the last...Read complete review

Today, after more than a month and after multiple phone calls, I received a cheque for the price of my camera (ex. sales tax). I had asked for this for the last weeks, and they refused. Without giving me an ETA for the repair. While it is worth it to get extended warranty on your gear, do NOT go for SquareTrade! They sell nothing but empty promises:

Promise: 2-day service guarantee.
Reality: +1 month service.

Promise: Refund of replacement.
Reality: Yes, but not withing the promised service window.

Promise: Easy Online Management.
Reality: No status updates whatsoever. Not by mail, not online.

Promise: 24/7 Customer Support.
Reality: Extremely long wait times (call-back option can take hours).

Promised: We will send you a shipping box.
Reality: You have to take care of propper packaging.

Tip 1: (from their service desk) have your item repaired at a local camera store and send us the receipt. 

Tip 2: If your repair is overdue ask for your money back as promised! They will not offer it to you, you will have to ask for it!

Reviewed by 2328 customers

Displaying reviews 1-20

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5.0

All great so far

By Sab

from Argentina

Verified Buyer

Comments about SquareTrade 2 Year Protection Plan:

Everything great so far. No problems with the phone.

 
5.0

I love B&H always have what I need

By JLP

from New York

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Whether it's for work or home I can always count on B&H to have it at great prices.

 
5.0

A Warranty for peace of mind Tony K

By Tony

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

A warranty for two years is a small investment for protection on a great item Alesis 61-key portable keyboard is peace of mind you don't find these days. Gives you lots of coverage. Plus free shipping and replacement if service cannot be perform. A #10 on this deal

 
3.0

Time will tell

By Jeffrey

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Have no reason to use at this point

(0 of 1 customers found this review helpful)

 
5.0

Hope

By Norma

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Hope

 
5.0

OK

By Davidg

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

OK

 
3.0

OK

By Davidg

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

OK

 
5.0

O

By Davidg

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

OK

(0 of 1 customers found this review helpful)

 
5.0

Yes, I will purchase this plan over and over again

By Thomasw

from undisclosed

Verified Buyer

Comments about 2 Year Protection Plan:

An unbelievable offer. Would recommend anyone purchasing merchandise from your department to accept this plan without any doubts of it's coverage(s)

 
4.0

Useful

By Felice

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

It's a good thing to be aware from any damage

 
5.0

Great protection for used camera

By Missilaura

from Seattle

Verified Buyer

Comments about 1 Year Protection Plan:

If you don't know the history of the used camera you are purchasing online, this protection plan is great! One year of protection for a used Nikon camera - well worth the investment! #Sweepstakes

 
5.0

Great protection for used camera!

By Laura

from undisclosed

Verified Buyer

Comments about 1 Year Protection Plan:

Great protection - 1yr! - for the purchase of a used Nikon camera. Didn't hesitate in the purchase, given this protection plan would offer reassurance. No worries now :)

 
4.0

Definitely buy again

By Donnett

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Refine sound

 
5.0

great

By Jake

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

! great to have

(0 of 1 customers found this review helpful)

 
5.0

Worth the added security

By Jeremy

from undisclosed

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Though I have not put it to use yet, this is the kind of pay-in accountability we need more of in on-line retail purchasing.

 
5.0

Great product!

By Alana

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

So helpful for storing photos and documents as a photographer with lots of pics!!

 
5.0

Worth it just in case

By William

from undisclosed

Verified Buyer

Comments about 2 Year Protection Plan:

Insurance is always worth it down the line.

 
5.0

Nice to know there is coverage

By Dan

from undisclosed

Verified Buyer

Comments about 1 Year Protection Plan:

Document arrived same day as purchase confirmation. This was part of a gift. All is good.

 
4.0

I would recommend this item

By Lisa

from undisclosed

Comments about 2 Year Protection Plan:

I wanted this lense to take regular distance pictures but have a little zoom when I need it. I am still new to this type of camera and learning as I go, but the lense is easy to use with great ,clear pictures.

 
5.0

Very good warantee company

By Tim

from 28630

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Never had a problem with these Guys

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How does a SquareTrade plan work?
2-day service guarantee
We'll repair or replace your item in two business days or less after we've received it, or your plan is free.
100% Parts & Labor, No Deductibles
We've got you covered. You pay nothing.
In-home Service for Large TVs and Desktops
If your large TV or desktop needs service, we'll send a repair provider over to your house to fix it.
Free Express Shipping
We give you a pre-paid express shipping label and packing material to send your item to us. After we fix it, we send it back to you, FREE.
Worldwide Coverage
We offer coverage no matter which part of the world you are in. If you need a repair while abroad, send us a valid repair receipt for your item and we will quickly reimburse you.
24/7 Customer Support
We're here, no matter when you need us.
Easy Online Management
You can view, print, cancel, and transfer your plan, file a claim, and track its progress, 24/7 at squaretrade.com
Cut the paperwork
Fax or email us your receipt and we'll store it as proof of purchase. That's one less piece of paper to keep track of.