Hello, #1 rated protection.
Good-bye, expensive repairs.
What does a SquareTrade plan cover?
Common Failures from Normal Use

From broken screens and buttons to failed speakers and hard drives, we cover you beyond the manufacturer's warranty, or if the manufacturer denies coverage for common failures.
Drops & Spills Protection for Portable Devices

Drop it? Spill on it? No worries. For all portable electronic devices, we offer protection from accidents caused by you and people you know.
Customer Reviews

REVIEW SNAPSHOT®

by PowerReviews
SquareTrade3 Year Protection Plan
 
4.7

(based on 2215 reviews)

Ratings Distribution

  • 5 Stars

     

    (1722)

  • 4 Stars

     

    (358)

  • 3 Stars

     

    (87)

  • 2 Stars

     

    (18)

  • 1 Stars

     

    (30)

97%

of respondents would recommend this to a friend.

Pros

  • Good value (349)
  • Good coverage (333)
  • Quick response (149)
  • Durable (50)
  • Easy to use (38)

Cons

  • Little coverage (8)
  • Not worth it (8)
  • Pricey / poor value (8)
  • Cost (3)

Best Uses

  • High-end products (269)
  • Portable electronics (181)
  • Everyday products (173)
  • Travel (83)
  • Replacement (53)
    • Reviewer Profile:
    • Quality oriented (307), Budget shopper (134), Practical (100), Traveler (56), Tech savvy (55)
    • Primary use:
    • Personal (421), Business (180)
    • Was this a gift?:
    • No (961), Yes (79)

Most Liked Positive Review

 

SquareTrade is the best!

I fell off a rock at a tide pool and my beloved camera and lens flew into the ocean after falling down many rocks. The lens was smashed and the camera looked like a...Read complete review

I fell off a rock at a tide pool and my beloved camera and lens flew into the ocean after falling down many rocks. The lens was smashed and the camera looked like a dying robot in a sci-fi film, firing away at about 60 frames per second. They were both dead. I thought my warranty was over but when I called SquareTrade, I still had 3 days left and they immediately sent me a mailing label to ship both back to them. After about a week and being told by Canon that they were irrepairable, SquareTrade bought be a brand new camera and lens through BH since I told them I only buy my gear through BH! I couldn't believe they bought me a brand new kit. I've had several things die or fall into the water and SquareTrade has ALWAYS covered them without question. don't be fooled by cheaper warranties other big companies offer. Read the reviews. They are terrible. SquareTrade has always been my choice for over 15 years and I've never had a complaint!

VS

Most Liked Negative Review

 

EMPTY PROMISES - DO NOT BUY !!!

Today, after more than a month and after multiple phone calls, I received a cheque for the price of my camera (ex. sales tax). I had asked for this for the last...Read complete review

Today, after more than a month and after multiple phone calls, I received a cheque for the price of my camera (ex. sales tax). I had asked for this for the last weeks, and they refused. Without giving me an ETA for the repair. While it is worth it to get extended warranty on your gear, do NOT go for SquareTrade! They sell nothing but empty promises:

Promise: 2-day service guarantee.
Reality: +1 month service.

Promise: Refund of replacement.
Reality: Yes, but not withing the promised service window.

Promise: Easy Online Management.
Reality: No status updates whatsoever. Not by mail, not online.

Promise: 24/7 Customer Support.
Reality: Extremely long wait times (call-back option can take hours).

Promised: We will send you a shipping box.
Reality: You have to take care of propper packaging.

Tip 1: (from their service desk) have your item repaired at a local camera store and send us the receipt. 

Tip 2: If your repair is overdue ask for your money back as promised! They will not offer it to you, you will have to ask for it!

Reviewed by 2215 customers

Displaying reviews 1-20

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5.0

A 110% product by Black Magic Intensity 4K

By Chris

from undisclosed

Verified Buyer

Comments about 3 Year Protection Plan:

I want to say first , B&H support team pointed me on the correct path by suggesting the Black Magic Intensity Pro 4K . After being without no answer for a week from other companies. The support team at B&H took the time to listen . The Pro 4K easy to install . Within 15 minutes it was doing what I needed it to do . To edit my professional video production. To those that need a card to show your professional work on the big screen , this is it . Clear and with detail . Very very satisfied . I recommend this 110%

 
5.0

Highly recommend.

By Nathan

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Very satisfied with the price considering what you get.

 
1.0

Don't buy this. Completely useless

By Serena

from New York

Verified Buyer

Comments about SquareTrade 3 Year Protection Plan:

The phone started to freeze after I send it for repair to Square Trade... and in one month it didn't turn on again...

 
5.0

Yes I would recommend this protection plan

By Gennyne

from undisclosed

Verified Buyer

Comments about 1 Year Protection Plan:

Best protection plan around. When I got in my car accident, my camera was damaged. Square trade promised that if they could not fix camera in set time and not only did the fix it, they refunded the cost of my protection plan but honored it for the next full year! Great plan

 
5.0

The best Warranty ever!!!

By Bob The Amateur

from Woodstock, IL

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Security and comfort knowing I have the backing of Square Trade.

 
5.0

Protection Plan

By Pickle

from Grovetown, Georgia.

Verified Buyer

Comments about 2 Year Protection Plan:

Great to have the assurance.

 
5.0

Love it!

By foouhomeyg

from Las Vegas, NV

Verified Buyer

Comments about 3 Year Protection Plan:

Love the warranty! Covers pretty much everything!

 
5.0

No Brainer Protection

By seant

from ny

Verified Buyer

Comments about SquareTrade 3 Year Protection Plan:

for the price, the square trade protection plan is an easy, obvious & affordable choice.

 
5.0

Works great

By RA

from Virginia

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

I highly recommend the protection plan. I used it before while traveling overseas and I am very satisfied with the results. The customer representatives are very easy to work with and professional.

(1 of 1 customers found this review helpful)

 
2.0

Time of coverage is from day 1

By reedman

from Cape Cod

Verified Buyer

Comments about 2 Year Drops & Spills Warranty:

Warranty might be better appreciated following Nikon's USA warranty

 
3.0

I haven't used it yet

By Leandro

from Buenos Aires, Argentina

Verified Buyer

Comments about SquareTrade 3 Year Protection Plan:

I haven't had any major problems with my Huawei Mate 9 yet, so I haven't used the protection plan so far. Still, a great option for tourists as me that buy technology and wants to be covered in your home country, as the guarantee covers any shippment cost of reparation in case you have to send it to the USA.

 
5.0

CTK-4400 Warranty

By Julio

from Undisclosed

Comments about SquareTrade 3 Year Protection Plan:

U can't go wrong with this warranty since it covers so much specially if kids are going to be using this product.

(0 of 1 customers found this review helpful)

 
5.0

Easy, quick and highly professional to do business with!

By Walter T.

from CT

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Didn't realize there was a 3 year Square Trade Policy when I brought the 2 year a week earlier, A quick phone call later the switch was made without a hitch for me. Glad I haven't had to test the policy but I have no doubt it will be as reliable as BHphoto always has been and is!

 
5.0

Great Protection

By Golfore

from Harrisburg, PA

Verified Buyer

Comments about 3 Year Protection Plan:

I bought this to protect my purchase, hoping to never actually have to use it. I had a square trade policy on my daughter's phone and boy did it come in handy when she cracked her screen. I like the peace of mind knowing that I have the coverage if I have an issue.

(0 of 1 customers found this review helpful)

 
5.0

Peace of mind...

By Gotcha!

from Stockton, CA

Verified Buyer

Comments about 3 Year Protection Plan:

Hope I never have to use them but if I do, hope they'll back me up like they advertise! Have heard a lot of good things about them and had no problem picking up their service

(0 of 2 customers found this review helpful)

 
5.0

So far soo good...after a month.

By Rod

from undisclosed

Verified Buyer

Comments about 2 Year Protection Plan:

Hmmmm...We'll see what we see.

(0 of 2 customers found this review helpful)

 
5.0

Awesome!

By Bryant

from undisclosed

Verified Buyer

Comments about 3 Year Drops & Spills Warranty:

Great!

(0 of 2 customers found this review helpful)

 
5.0

Great value

By Robert

from undisclosed

Verified Buyer

Comments about 1 Year Protection Plan:

Hopefully I will not have to use this.

(0 of 2 customers found this review helpful)

 
5.0

Good insurance.

By Philip

from undisclosed

Verified Buyer

Comments about 2 Year Protection Plan:

Worth the money.

(0 of 2 customers found this review helpful)

 
5.0

Worth the price for the coverage.

By Robert

from undisclosed

Verified Buyer

Comments about 2 Year Protection Plan:

Have not needed it yet.

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How does a SquareTrade plan work?
2-day service guarantee
We'll repair or replace your item in two business days or less after we've received it, or your plan is free.
100% Parts & Labor, No Deductibles
We've got you covered. You pay nothing.
In-home Service for Large TVs and Desktops
If your large TV or desktop needs service, we'll send a repair provider over to your house to fix it.
Free Express Shipping
We give you a pre-paid express shipping label and packing material to send your item to us. After we fix it, we send it back to you, FREE.
Worldwide Coverage
We offer coverage no matter which part of the world you are in. If you need a repair while abroad, send us a valid repair receipt for your item and we will quickly reimburse you.
24/7 Customer Support
We're here, no matter when you need us.
Easy Online Management
You can view, print, cancel, and transfer your plan, file a claim, and track its progress, 24/7 at squaretrade.com
Cut the paperwork
Fax or email us your receipt and we'll store it as proof of purchase. That's one less piece of paper to keep track of.