Apple 1-Year AppleCare Help Desk Support

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Apple 1-Year AppleCare Help Desk Support
Key Features
  • Two Designated Contacts for One Year
  • Unlimited Support Incidents
  • Hardware and Software Diagnosis
  • Mac Computers / iPad / iPhone / iPod
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AppleCare Help Desk Support from Apple provides 1-year of unlimited tech support from the Apple Help Desk for up to two designated contacts. This plan covers software installation, launch, and use; hardware and software diagnosis and troubleshooting, as well as issue isolation for Apple-based solutions.
Special Order
Expected availability: 2-4 weeks
$2,399.00
$200/mo. suggested payments
with 12 Mos. Promo Financing* 
Savings Available:
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Apple AppleCare Overview

AppleCare Help Desk Support from Apple provides 1-year of unlimited tech support from the Apple Help Desk for up to two designated contacts. This plan covers software installation, launch, and use; hardware and software diagnosis and troubleshooting, as well as issue isolation for Apple-based solutions.

This AppleCare service provides 1-year of unlimited support for Apple products such as iPad, iPhone, iPod, and Mac computers, iOS and OS X operating systems. There's also support for most Apple tools and applications including Apple Configurator, iPhone Configuration Utility, Apple Remote Desktop, Aperture, Compressor, Final Cut Pro, iLife, iWork, Logic Pro, MainStage, and Motion. Additionally, this AppleCare Help Desk Support plan provides support for the graphical user interface tools in OS X Server. AppleCare technician Training is also included - the Apple-approved online service certification training tool.

Please note, hardware repairs that are not covered under warranty require an extended service contract, such as the AppleCare Protection Plan.

Apple AppleCare Specs

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question

my mac pro type is A1502, does this apple care cover my mac?and does this plan work globally?
Asked by: eddy l.
I don't know if it works globally, but would guess that it does. It covers the Mac Pro as long as the MAC Pro was bought within the past year I believe. You could find that answer at the Apple website.
Answered by: Ann P.
Date published: 2018-08-27

question

How does this work? How is it connected to the computer you purchase?
Asked by: Marci
Before you order this we would ask you for your iMac serial number. This way it will be attached with your computer.
Answered by: Moshe S.
Date published: 2018-08-27

question

Is Apple Care from B&H available for FL residents?
Asked by: Anonymous
You would need to purchase Apple Care from Apple directly, unfortunately B&H cannot sell Apple Care to Florida residents.
Answered by: Heather S.
Date published: 2018-08-25

Will my screen be replaced if cracked?

Will my screen be replaced if cracked?
Asked by: Steve
Not at all. The Apple TV has no screen.
Answered by: Mark
Date published: 2018-12-27

question

I bought MBA from B&H 7 months ago. Could I still purchase apple care for it?
Asked by: Anonymous
Yes, you would have up until one year to add it on.
Answered by: Moshe S.
Date published: 2018-08-25

question

If I purchased an iMac from somewhere else can I still buy AppleCare from B&H?
Asked by: Mahon B.
Yes. The warranty have minor variations in pricing at different places so you can shop around.
Answered by: Tim C.
Date published: 2018-08-25

question

Does it include the international warranty?
Asked by: Kaustav G.
Yes, this also includes Apple's international support.
Answered by: Geoffrey N.
Date published: 2018-08-25

question

When you buy Applecare from B&H, can you still bring it directly to an Apple Store for servicing, or must you go to B&H?
Asked by: Anonymous
The AppleCare purchased through B&H is still serviced through Apple.
Answered by: Heather S.
Date published: 2018-08-27
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