HP U0A86E 3-Year Next Business Day Onsite Accidental Damage Protection

HP U0A86E 3-Year Next Business Day Onsite Accidental Damage Protection

HP U0A86E 3-Year Next Business Day Onsite Accidental Damage Protection

B&H # HEU0A86E MFR # U0A86E

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Expected availability: 7-14 business days

Product Highlights

  • For Workstations Only
  • Next Business Day Onsite Support
  • Onsite Hardware Support
  • Remote Problem Diagnosis and Support
  • Replacement Parts and Materials Included
  • Access Electronic Support & Services
  • Improved Product Uptime
  • Reliable Response Times
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This item is noncancelable and nonreturnable.

B&H $500 Gift Card Dash

Share for a chance to win a $500 B&H Gift Card!

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Share a favorite product for chances to win one of eight $500 B&H Gift Cards!
1 new winner announced every Monday starting Nov 5th!
Limit 1 entry per day: Come back every day to increase your chance of winning.

Be sure to mention #BHWishList when you share!

Congrats to our winners so far:

Next winner: Nov 19th

James Z. (Wk 1)

Official Rules


NO PURCHASE IS NECESSARY TO ENTER OR WIN. The B&H $500.00 Gift Card Dash (the "Sweepstakes") is void where prohibited by law and is sponsored by B&H Foto & Electronics Corp., 440 Ninth Avenue, New York, NY 10001 ("Sponsor"). It is not sponsored or endorsed by Facebook or Twitter in any way.

Entry Period/Methods of Entry. The Sweepstakes will run from on or about October 28, 2018 until on or about December 23, 2018 (the "Entry Period"). Entries received outside the Entry Period are void. Enter the Sweepstakes via either one of the following methods. (1) Share any product found on the B&H website (the "Website") on Facebook or Twitter via the dedicated links contained on the website using the hashtag #BHWishlist; or (2) Mail a postcard (postmarked during the Entry Period) containing your name, address, phone number, and email address, and indicate the subject(s), if any, about which you are interested in receiving future emails from B&H (e.g. photo, video, audio, computers, home theater, portable entertainment ) (optional) to: B&H $500.00 Gift Card Dash Sweepstakes, c/o B&H Foto & Electronics Corp., 440 Ninth Avenue, New York, NY 10001 (either option, an "Entry"). Entries must not, in the sole and absolute discretion of the Sponsor, contain obscene, provocative, defamatory, sexually explicit, or otherwise objectionable or inappropriate content. Entries deemed by Sponsor to be inappropriate will be disqualified. Entries owned by a third party, or the use of any trademarks, service marks, logos, brands, or products owned by a third party are not acceptable for entry into the Sweepstakes. Limit 1 entry per person, per day.

Winner Selection/Prizes/Odds. The B&H Social Team will randomly select a winner from among all eligible entries every Monday during the Entry Period, for a total eight (8) winners (each a "Winner"). Each Winner will receive a B&H Gift Card pre-valued in the amount of $500.00. No cash or other substitutions will be offered. Winner selection is in the sole and absolute discretion of the B&H Social Team. Any taxes are the sole responsibility of the winner. Winners will be notified and receive their prize at the email address associated with the account to which their Entry was posted or the email account provided with a mail-in entry. The odds of winning depend on the number of eligible entries received.

Identity of Winners/Eligible Participants. Winners will be identified by the email account associated with the Facebook or Twitter account from which their Entry was submitted or the email account provided with a mail-in entry. An email account holder shall mean the natural person assigned to such email account by the internet access or online service provider or other organization responsible for assigning email addresses for the domain associated with such email account. Any issues regarding the identity of a Winner shall be resolved by Sponsor in its sole discretion. The Sweepstakes is only open to residents of the United States that are at least eighteen (18) years of age on their entry date and is not open to employees of Sponsor, their immediate family, any person domiciled with such employees, or any affiliates or subsidiaries of Sponsor.

Entry Ownership/Entrant Agreements. Entrants retain full ownership and copyrights to their Submission. However, by entering the Sweepstakes entrants grant Sponsor permission to use their Entries for promotional purposes on their respective social media channels with proper credit. Entrants also agree: (a) to be bound by these Official B&H $500.00 Gift Card Dash Sweepstakes Rules; (b) that any claims related to this Sweepstakes shall be resolved individually without resort to any form of class action and that awards, shall be limited to actual out-of-pocket costs incurred in entering the Sweepstakes, and shall not include incidental or consequential damages or attorneys fees; and (c) that any actual or perceived ambiguities in these rules shall be interpreted by Sponsor in their sole discretion.

Limitation of Liability/Sponsor Modification/Cancellation Rights/ Choice of Law/ Venue/ Winners List. Sponsor is not responsible for incomplete entries or for failure to receive entries due to technical failures or human error of any kind. Winners agree that Sponsor will have no responsibility for losses or damage of any kind resulting from the acceptance, possession, or use of the prizes. Except where prohibited, participation in the Sweepstakes constitutes entrant's consent to the publication of his or her name by Sponsor in any media for commercial or promotional purposes without limitation or further compensation subject to Sponsor's respective Privacy Policies. Sponsor may modify or discontinue the Sweepstakes at any time and may disqualify from the Sweepstakes any person it determines, in its sole discretion, to have attempted to or actually tampered with or otherwise abused any aspect of the Sweepstakes. Entrants agree that in the unlikely event a dispute arises in connection with this Sweepstakes, it will be governed by the laws of the State of New York and heard exclusively in a court of applicable jurisdiction in the County and State of New York irrespective of any choice of law provisions to the contrary. To receive names of the winners by U.S. mail, please mail a self-addressed stamped envelope to: B&H Foto & Electronics Corp., Attn: B&H $500.00 Gift Card Dash Sweepstakes, 440 Ninth Avenue, New York, NY 10001. Any Winners List request must be received by B&H within one (1) year of the date the Sweepstakes is conducted.

Let us know how to reach you if you win!

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HP U0A86E overview

  • 1Description

The U0A86E 3-Year Next Business Day Onsite Accidental Damage Protection from HP for your HP workstations provides high quality remote assistance and onsite support for your covered hardware, helping you improve product uptime. You have the flexibility to choose between different service features and service-level options to address your specific needs. Service level options with call-to-repair times provide IT managers with support specialists, who will quickly begin troubleshooting the system to help return the hardware to operating condition, within a specified time-frame.

Remote Problem Diagnosis and Support
HP will work during the coverage window to isolate the hardware incident and to remotely troubleshoot, remedy, and resolve the incident with the customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support solutions to access covered products, or HP may use other means available to facilitate remote incident resolution. HP will provide telephone assistance for the installation of customer-installable firmware and customer self-repair (CSR) parts during the service coverage window. Incidents with covered hardware can be reported to HP via telephone or Web portal 24 hours a day, 7 days a week.
Onsite Hardware Support
For hardware incidents that cannot, in HP's judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition.
Replacement Parts and Materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition.
Coverage Window
The coverage window specifies the time during which the described services are delivered onsite or remotely. 1
Onsite Response Time for Hardware Support
For incidents with covered hardware that cannot be resolved remotely, HP will use commercially reasonable efforts to respond onsite within the specified onsite response time. 2
Access to Electronic Support Information and Services
As part of this service, HP provides access to certain commercially available electronic and Web-based tools. A Web-based tool is used for submitting questions directly to HP. The tool helps to resolve problems quickly with a pre-qualification process that routes the support or service request to the resource qualified to answer the question. The tool also allows the status of each support or service request submitted to be viewed, including cases submitted by telephone. 3
HP Electronic Remote Support Solution
For eligible products, the HP electronic remote support solution provides robust troubleshooting and repair capabilities. It can include remote system access solutions and may offer a convenient central point of administration and an enterprise view of open incidents and history.
Table of Contents
  • 1Description

HP U0A86E specs

Service & Support Maintenance
Service Characteristic Parts & Labor
Service Details Coverage includes parts and labor
Standard business hour coverage
Remote problem diagnosis & support
Service Description 9 to 5 Next Business Day
Service Duration 3-Years
Service Response Time Next Business Day
Compatibility HP Business Desktops
HP ProDesk 600 Desktop PC series
HP ProDesk 600 G1 Desktop mini PC
HP Workstations
HP Z400 Workstation series
HP Z420 Workstation
HP Z600 Workstation series
HP Z600 Workstation
HP Z620 Workstation
HP Z620 Workstation (ENERGY STAR)
HP Z800 Workstation series
HP Z800 Workstation
HP Z820 Workstation
HP Z820 Workstation (ENERGY STAR)
HP Z840 Workstation
HP Z840 Workstation (ENERGY STAR)
Service Location On-site

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