Minimize downtime with the 3-Year ServicePlus Support with Onsite Parts Replacement for VTrak Series Subsystems from Promise Technology. Providing 3 years of coverage, this manufacturer support plan includes onsite parts replacement and 24x7 tech support, allowing you to quickly recover if a part should fail. Please note, customers outside Promise Technology's 4-hour support regions will receive next business day onsite support. Coverage does not include HDDs.
Robust Support
ServicePlus support ensures the rapid dispatch and installation of critical replacement components. In addition to 24x7 onsite component replacement, this plan works in conjunction with 24x7 tech support to reduce downtime and get you back up and running in a flash.
Hardware Coverage
This support plan is compatible with VTrak series subsystems. Please note, HDDs are not covered.
Easy Activation
Simple instructions allow subscribers to register their service either online or over the phone. Thereafter, subscribers can track the status of their coverage and warranty through the Promise website.