Minimize downtime with the 3-Year Promise ServicePlus with Next Business Day for Vess2000 RAID Head with Drives from Promise Technology. Providing 3 years of coverage, this manufacturer support plan includes next business day service and 24x7 tech support, allowing you to quickly recover if a part should fail.
Robust Support
ServicePlus support ensures the rapid dispatch and installation of critical replacement components. In addition to next business day service, this plan works in conjunction with 24x7 tech support to reduce downtime and get you back up and running in a flash.
Hardware Coverage
This support plan is compatible with Vess J2000 JBOD and all field-replaceable units (FRUs), such as complete drive modules (including tray, hard drive, and mux board if utilizing a SATA interface), drive trays (with Promise part numbers), mux boards (with Promise part numbers), RAID controllers, and I/O, power supply, and blower modules.
Service personnel will install the replacement part and retrieve the failed component.
Service personnel will install the replacement part and retrieve the failed component.
Easy Activation
Simple instructions allow subscribers to register their service either online or over the phone. Thereafter, subscribers can track the status of their coverage and warranty through the Promise website.
UPC: 704118092048