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Telestream 5-Year Gold Care Service for ECO8020

BH #TEECO8020G5 • MFR #ECO8020 G5
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Telestream 5-Year Gold Care Service for ECO8020
Key Features
  • For ECO8020 Automatic Changeover Unit
  • Manufacturer Service Plan
  • Protects Against Manufacturer Defects
  • Covers EOS & ESD Damage
Recover from issues and minimize downtime with 5-Year Gold Care Service for ECO8020 from Tektronix. Providing 5 years of coverage, this manufacturer service plan includes priority on-bench service and extends your device's original factory warranty. Plus, get factory calibration and repair if necessary. Damage resulting from electrical over stress (EOS) and electrical static discharge (ESD) is also covered. Breeze through the repair process thanks to free domestic shipping; minimize downtime with a loaner device that ships within 48 hours.
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Telestream G5 Overview

Recover from issues and minimize downtime with 5-Year Gold Care Service for ECO8020 from Tektronix. Providing 5 years of coverage, this manufacturer service plan includes priority on-bench service and extends your device's original factory warranty. Plus, get factory calibration and repair if necessary. Damage resulting from electrical over stress (EOS) and electrical static discharge (ESD) is also covered. Breeze through the repair process thanks to free domestic shipping; minimize downtime with a loaner device that ships within 48 hours.

Priority Care
Gold Care ensures priority access to the Tektronix global network of customer call centers staffed by technical experts. Plus, repair costs for electrostatic discharge (ESD) and electrical overstress (EOS) events are handled free of charge. To further reduce downtime, Gold Care instruments are placed at the front of the queue once they reach the Tektronix service center. Products are returned in like-new condition. When necessary, a factory certified calibration is included at no additional charge.
Increased Uptime
Minimize downtime with a loaned instrument shipped within 48 hours and get back to work faster with priority access to global Tektronix customer call centers. Stay protected from unexpected events with coverage for electrical over-stress (EOS) and electrical static discharge (ESD) damage.

Please note, Gold Care ensures 90% immediate loaner availability or 99% availability within 5 days. Damage caused by electrostatic discharge (ESD) or electrical over stress (EOS) not to exceed 3 repairs per equipment per year.

Industry Compliance
All repair work includes any calibration and adjustments necessary to restore your instrument to published accuracy specifications, ensuring that all measurement results can be trusted. Calibrations are performed under ISO 9001:2015 Registered Quality System and in compliance with ISO/IEC 17025:2005 and ANSI/NCSL Z540.1-1994(R2002) metrology standards.

Telestream G5 Specs

General
Compatibility
Tektronix ECO8020

Telestream G5 Reviews

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