This Avid Elite Support Renewal is for existing owners of Elite Support for Media Composer 8 Annual Subscription version. It provides an additional year of support.
Benefits of Elite Support:
24/7 availability
Unlimited Web Support for up to 1-hour sessions
Highest Priority Critical Phone Support Channel
Advance Exchange: next-day ship from depot (in select regions; where applicable)
Access to Support Forums
Code Blue Escalation
On-Site Support for an additional fee in certain areas