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The 1-year subscription of UTM5 Software Maintenance, Upgrades, and 24/7 Support from Netgear allows you to keep your software up-to-date with the latest firmware downloads. Technical support can be reached no matter what time of day with the 24/7 support hotline. In the event that replacement hardware is needed, the advanced replacement feature allows a new device to be shipped out even before the defective item is received by the manufacturer, resulting in shorter down-time between the units.
24/7 support line
Advanced replacement on defective hardware
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Netgear UTM5 Software Maintenance, Upgrades, and 24/7 Support (1-Year Subscription) Review