Orders placed after 4pm on weekdays will not ship until the next business day. Orders placed after 12pm Fridays will not ship until the following Monday.
Faster shipping methods may be available; just upgrade during checkout.
*Some exclusions apply.
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Customers have access to the technical support engineers 24 hours per day, 7 days per week. All G-Technology support engineers are experienced in providing support to small post-production houses and critical storage environments. G-Technology has implemented an innovative process and CRM infrastructure, that enables expedited routing of cases to the appropriate expert based on the customer and subject matter. This efficient handling of cases results in reducing time to resolution and minimizes customer impact.
Proven storage expertise for timely resolution of issues
24 x 7 x 365 access to technical support engineers to ensure your system is up and running
Access to G-Technology support for product documentation
Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hours Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years
G-Technology Platinum 3-Year Service Warranty for G-Rack 12 Products Review