Make sure your system is up and running with the Customer Assurance Program from Video Insight. This one-year program provides you with a dedicated technology specialist that monitors and provides diagnostics of your entire VMS, including servers, cameras, and connections. The specialist monitors all operations to ensure proper workflow. The program features Health Monitor, Monitor Station, and Server Statistics to provide helpful system status updates.
Dedicated specialist monitors servers, cameras, and connections
Health Monitor is a background service that monitors other servers to ensure server uptime and reports issues affecting the servers or cameras
Monitor Station provides a simple user interface with centralized monitoring and setup capabilities
Server Statistics is used to provide server status, camera status, storage, licensing, and current user status information
Failure alerts