aimetis Symphony Standard Edition Server Software Upgrades and Support for Four Years

aimetis Symphony Standard Edition Server Software Upgrades and Support for Four Years

aimetis Symphony Standard Edition Server Software Upgrades and Support for Four Years

B&H # AISYM4YMSS MFR # SYM-4Y-MS-S
aimetis Symphony Standard Edition Server Software Upgrades and Support for Four Years

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  • 1Description
Provided by third party:

Aimetis Maintenance & Support is a comprehensive offering that ensures you get the most out of your software investment. Product updates, in combination with expert technical support, form the basis of the program.

Table of Contents
  • 1Description
General
Type Technical support
Service Included Phone consulting
Full Contract Period 4 years
Response Time 4 business hours
Software
Software Title Aimetis Symphony Standard License
Installation Type Locally installed
Details
Service & Support Phone consulting - 4 years - response time: 4 business hours - severity high
Phone consulting - 4 years - response time: 8 business hours - severity medium
Phone consulting - 4 years - response time: next business day - severity low
E-mail consulting - 4 years - response time: 4 business hours - severity high
E-mail consulting - 4 years - response time: 8 business hours - severity medium
E-mail consulting - 4 years - response time: next business day - severity low
Web support - 4 years - response time: 4 business hours - severity high
Web support - 4 years - response time: 8 business hours - severity medium
Web support - 4 years - response time: next business day - severity low
New releases update - 4 years

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